Lola's - Lola's Kings X N Avis 

222
•
TrustScore 5 sur 5

4,8

(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Recently tried a couple of their experimental items at their Kings Cross Station stall. A Petite Chocolate Cake and a Chunk Double Chocolate Cookie. Both were high quality and yummy! I'd definitely... Voir plus

Noté 5 sur 5 étoiles

I was greeted by a lovely American gentleman who kindly gave me a golden ticket, I felt like I was about to meet Willy wonker. I took full advantage of the offer of a free item then made a double... Voir plus

Noté 5 sur 5 étoiles

The service was great I called about the tasting products prior and they were super helpful in telling me how to scan the qr code and redeem the award aswell as telling me what they had available in s... Voir plus

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ We ordered a birthday cake from Lola’s Cupcakes, and it was absolutely delicious! 🎂 The cake was beautifully made, tasted amazing, and made my wife’s birthday even more special. She was so h... Voir plus


À propos de l'entreprise

  1. Magasin de gâteaux
  2. aussi dans
  3. Boulangerie
  4. Boutique de cupcakes
  5. Pâtissier spécialisé dans les gâteaux de mariage
  6. Service à emporter
  7. Service de commande de repas en ligne

À propos de Lola's - Lola's Kings X N

Écrit par l'entreprise

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Écrit par l'entreprise

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Coordonnées de contact

  • (Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL, London, Royaume-Uni

  • +44203 991 1272

4,8

Excellent

TrustScore 5 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(222)

5 812 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 5 sur 5 étoiles

Amazing as always

Amazing as ever. Full of flavour and my celiac friends were also pleased that they could join in too! Service when collecting was also good. Lady there was friendly and helpful

17 février 2024
Noté 5 sur 5 étoiles

Vegan cupcakes

I ordered a box of vegan cupcakes for my son I’m not vegan and didn’t realise how tasty these actualy are the cakes were amazing 🤩
I ordered online to pick up in store everything went really smoothly.

30 janvier 2024
Noté 5 sur 5 étoiles

I order the Sweet Shop Layer Cake for…

I order the Sweet Shop Layer Cake for my daughter birthday it was amazing she loved all the sweets that came on top of the cake the rainbow 🌈 colors inside was beautiful the cake was delicious. Pick up was from kings cross station easy and hassle free

23 janvier 2024
Noté 1 sur 5 étoiles

Cake was dry and didn't look high…

Cake was dry and didn't look high quality

12 janvier 2024
Logo de Lola's - Lola's Kings X N

Réponse de Lola's - Lola's Kings X N

Hello Nikita,

Thank you for taking the time to leave us your review.

I am so sorry you felt it wasn't the high quality we try to produce as well as it being dry.

I will email you shortly to discuss the storage of the cake to see if this possibly could be a reason for this issue.

I hope to hear from you soon.

Best wishes,

Alice

Noté 2 sur 5 étoiles

Tiny cakes and unhelpful staff

Unhelpful and unfriendly staff at Kings Cross. The cake met the dimensions but the small is tiny and is not for 8 people. 8 people on a micro diet maybe. if you want a cake for 8 then go up. It looked super tight and ungenerous. I was so embarrassed that I purchased an additional one from another shop as soon as I saw it in the box. Tasted nice though and cake was well-made

21 décembre 2023
Logo de Lola's - Lola's Kings X N

Réponse de Lola's - Lola's Kings X N

Hello,

Thank you for taking time to share your review with us.

I am so sorry to hear your experience at our Kings Cross branch was anything less than perfect. Please be assured your comments will be passed on to the store management to be discussed and reviewed with the team.

I am sorry you felt the cake was smaller than you expected, our sizing and measurements are listed on our website along with a picture of the cakes for scale. Our serving size suggestion is for a smaller size party slice, I am sorry you were disappointed on this occasion.

If you wish to discuss this any further please contact us at hello@lolascupcakes.com

Best wishes,
Marta

Noté 5 sur 5 étoiles

What a fantastic experience all round

What a fantastic experience all round. The website was so easy to navigate and there was a real person available to chat and answer my questions. Ordering was easy and the confirmation email arrived immediately. We were travelling to London and didn't want to take a cake with us, so looked for a service where we could collect a personalised cake after dropping luggage at the hotel. Our daughter recommended Lola's after a great experience and we weren't disappointed. I received an email to say the cake was ready to collect. On collection, the lady at the Kings Cross outlet was so friendly and nice. The chocolate fudge cake itself was delicious; very moist and not too sweet. I would definitely recommend this company because everything was so smooth.

4 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Medium …

I got a medium size I thought it would be small but it was enough for everyone to eat! It was tasty and was very beautiful.

26 novembre 2023
Noté 5 sur 5 étoiles

Great cakes!

Cakes looked and tasted great! Great communication which made our order/delivery run smoothly

28 octobre 2023

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