When I collected the cakes from Watford kiosk I was very disappointed as we had paid for cupcakes in the letter 4 for our twins 40th birthday they were all damaged . We phoned and told the company of... Voir plus
Établissement
Changer d'établissementTicket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Their cakes are simply the best you will ever eat. I love cake and eat plenty of it! But sadly been diagnosed with a Gluten intolerence recently. However, I still want cake! I made contact with Lola... Voir plus
Smooth pick-up from Liverpool Street retail cart. Cakes were delicious, I thought I'd over ordered for the team meeting but they all disappeared and people wanted more!
Slow service and therefore missed my train. Cake not kept chilled which was not communicated and collection was later afternoon so the cake had been left all day. Decor was ok, slightly disappointing... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de gâteaux
- aussi dans
- Boulangerie
- Boutique de cupcakes
- Pâtissier spécialisé dans les gâteaux de mariage
- Service à emporter
- Service de commande de repas en ligne
À propos de Lola's - Lola's LiverPool St
Écrit par l'entreprise
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Écrit par l'entreprise
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Coordonnées de contact
Ticket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP, London, Royaume-Uni
- +44203 966 8927
4,6
Excellent
197 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Don’t get the cakes delivered, collect them from the shop!
I didn’t get the cakes delivered as they always come out dry from the van - I went to collect them and they were definitely tastier than when they are delivered. They stay moist for abit longer when you collect them from the shop somehow!
9 mars 2024
Sprinkles of delight on my vanilla cupcake
I love the vanilla cupcakes and this time I treated myself to one with sprinkles. I enjoyed the crunch. It was a well deserved treat in the morning and I couldn’t wait till after lunch, I ate it as soon as I got in to the office. The staff are always friendly and helpful at Liverpool Street station.
15 mars 2024
I have ordered 12 cupcakes to celebrate…
I have ordered 12 cupcakes to celebrate the international women's day. Cupcakes where fresh and delicious, available for collection just after 3pm. I would totally recommend!
6 mars 2024
Delicious and reliable…
Lola's cupcakes are not only delicious but the presentation is fantastic and the customer service is great. We get all our cakes from Lola's from birthday cakes to big occasions.
25 février 2024
Really great people
Really great people. No hassle delicious cakes and cupcakes for a work presentation.
5 mars 2024
Absolutely amazing!
Absolutely amazing!
Easy ordering process and collection.
And Devine cupcakes
21 février 2024
Always great cakes
Always great cakes, presented well and taste delicious.
Customer service were really helpful as I had to change my pick-up to a delivery.
29 janvier 2024
great cake!
10 février 2024
Caramel cake with a hint of Biscoff
I've have served the cake at Galentine's day party at my house and guests went for seconds! It was very filling and you cannot eat a lot but very delicious. Just enough frosting and cake, enough sugar and the biscoff crumbs added a crumbly/slight crunch to the cake. The caramel cake was not overpowering and the sponge cake flavour was very subtle and allowed for the frosting and biscoff to come out. It was also moist, not dry at all! I've also been able to keep it in the fridge for 3 days and kept the freshness from the first day. I would definitely recommend this cake.
29 décembre 2023
The cake was delicious!
The cake was delicious! Ordered online for my daughter's baby shower which was very easy and picked up from Liverpool Street Station. Everything was effortless and the cake looked beautiful. Thank you!
22 janvier 2024
My cake was everything I ordered
My cake was everything I ordered. Beautiful. Lovely presentation and gorgeous taste. Really impressed. Will use again.. picked up from Liverpool Street station in London and the young man who served us had a really good customer service skills.. smiley and friendly... all round fabulous service...Well done lolas cakes....x
3 février 2024
Avis spontané
The sponge make with the chocolate is…
The sponge make with the chocolate is amazing and the decoration is so beautiful.
21 janvier 2024
Looked amazing and tasty too
Bought a cake for my husband’s birthday. Ordered it online with a personalisation on the top. It was so delicious, looked amazing and easy to collect too. We got so many lovely comments from our guests. And it was pretty reasonable compared to other cake shops
17 janvier 2024
They managed to spell out a difficult…
They managed to spell out a difficult message (in a foreign language) with accuracy!
10 janvier 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.