Lola's - Lola's London Bridge Avis 

428
•
TrustScore 5 sur 5

4,8

London Bridge Underground Station, SE1 3QX London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From ordering online to collecting from the ship in London Bridge, everything was seamless. And again, the cupcakes were superb. We ordered the mini cup cakes this time, a box of normal and a box of... Voir plus

Noté 5 sur 5 étoiles

We have been ordering lolas cakes for Birthdays for many years and they never disappoint. Every cake we order is fresh and delicious. Orders are always ready early morning if I'm collecting. Lola... Voir plus

Noté 3 sur 5 étoiles

The cupcake itself was very enjoyable but the staff taking care of the London Bridge Underground branch on Monday evening were rude and bare minimum. I waited patiently for the server to acknowledge t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best cupcakes in town. Love love love the kunefe pistachio cupcake. I dont think there's anything more yummy than those cupcakes.


À propos de l'entreprise

  1. Magasin de gâteaux
  2. aussi dans
  3. Boulangerie
  4. Boutique de cupcakes
  5. Pâtissier spécialisé dans les gâteaux de mariage
  6. Service à emporter
  7. Service de commande de repas en ligne

À propos de Lola's - Lola's London Bridge

Écrit par l'entreprise

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Écrit par l'entreprise

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Coordonnées de contact

  • London Bridge Underground Station, SE1 3QX, London, Royaume-Uni

  • +44203 991 0192

4,8

Excellent

TrustScore 5 sur 5

428 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(428)

5 792 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was truly a fabulous cake

It was truly a fabulous cake - looked fabulous, tasted DELICIOUS and honestly you’d never know it was vegan. Massive success. So cute the hand piped decoration…. THANK YOUUUU

28 janvier 2026
Noté 1 sur 5 étoiles

Way too much sugar and icing

Way too much sugar and icing. My 5 years old had one bite of her birthday cupcake and then didn’t want any more, and neither did I.

23 janvier 2026
Logo de Lola's - Lola's London Bridge

Réponse de Lola's - Lola's London Bridge

Hello,

Thank you for taking the time to leave us a review.

I am sorry that you found the cake too sweet. The Unicorn cake is a buttercream cake which is the sweetest icing we offer, and also has lots of sugar decorations.
I can recommend a cream cheese or mascarpone frosted cake as these do contain less sugar in the icing.
We appreciate all feedback, so if you would like to get in touch to discuss this further please email us on hello@lolascupcakes.com
Kind regards,
Chrissy

Noté 5 sur 5 étoiles

Delicious birthday cake and cupcakes

I ordered a birthday cake for home delivery which came in time and was really delicious (the black forest gateau cake). The small size was more than enough for 6 adults. I also bought two boxes of cupcakes from the London Bridge site which were all absolutely delicious. Would certainly buy from here again!

15 janvier 2026
Noté 1 sur 5 étoiles

Waited 10 minutes at Lola's London…

Waited 10 minutes at Lola's London Bridge this morning. No Server.. Contacted customer service and they suggested feedback, here is the 1 Star feedback

22 janvier 2026
Avis spontané
Logo de Lola's - Lola's London Bridge

Réponse de Lola's - Lola's London Bridge

Hello Andrew,

Thank you for taking your time to share your feedback with us.

I'm very sorry to hear that you had to wait at our London Bridge shop to receive service.

The team member at the shop may have to leave for short periods on occasion for many different reasons, but there should always be a message left at the stand to advise you that they will return shortly.

I will be sure to pass your feedback on to our stores and area management teams to review our CCTV and speak with the team to better understand what could have occurred on this occasion and what we can do to improve on our service for the future.

If you would like to discuss this further with our team or if you have any further feedback regarding our service, please do not hesitate to contact us directly at hello@lolascupcakes.com.

Kind regards,

Noté 5 sur 5 étoiles

Perfect large cake for a milestone birthday

Ordered a large cake for my milestone birthday. It was (thankfully) bigger than I envisaged and definitely delivered the number of portions stated.

The cake looked great, it was beautifully iced and the personalised writing was perfect. Most importantly it tasted incredible and had the right balance of sponge to icing.

Finally just a note that the cake was well packaged in a sturdy box. Pick up was smooth and staff very friendly.

12 janvier 2026
Noté 5 sur 5 étoiles

Occasion cakes

Ordered two cakes! The pearl cakes was lovely although the icing was quite sweet! Very creamy and sponge moist! We also ordered the vegan red velvet which was very good, moist and tasty!
Highly recommend love the cakes!staff were very careful with my items and received excellent customer service with polite staff!

7 décembre 2025
Noté 5 sur 5 étoiles

Amazing

Second cake we get from Lola’s. Both times they were delicious and look beautiful!

2 décembre 2025
Noté 5 sur 5 étoiles

The double chocolate cake was delicious…

The double chocolate cake was delicious and looked great, invluding the personalisation....went down a storm! Would definitely be my go to for other occasions. Had one delivered home and collectes another at London Bridge store. Great service all round, thank you!

29 novembre 2025
Noté 5 sur 5 étoiles

Beautiful Frozen cake

I bought a Frozen cake for my dauther and it looked even more beautiful thank in the pictures. The packaging was great and it arrived in an excellent condition. I received notifications to keep me informed of the time of arrival. I'd definitely recommend Lola's and will buy more cakes. Thank you!

10 novembre 2025
Noté 5 sur 5 étoiles

Soooo scrumptious. The BEST

Bought a cupcake for my friend. It was her first time trying Lola’s cupcakes. Oh my goodness. Our cakes were absolutely SCRUMPTIOUS. Soooo delicious. Lola’s Cupcakes are the BEST. Always moist, fresh and mouthwatering. I love them 💖

4 novembre 2025
Noté 5 sur 5 étoiles

Amazing service and even better cupcakes

The whole process was straightforward. I phoned to place my order and they were very helpful answering all my questions about ingredients. We collected the cakes without any problems and again they were great. The main thing was the cupcakes were delicious and everyone at my son's 30th loved them. Lots of variety and vegan options. You may think they are a bit pricey but definitely worth it.

25 octobre 2025

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