I ordered a selection of cupcakes for my daughter’s birthday as we only wanted a small cake, I was not disappointed. The cupcakes were absolutely delicious and so cute, they made a change from a cake... Voir plus
Établissement
Changer d'établissementVictoria Place, 115 Buckingham Palace Road, SW1W 9SJ London, GB
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Lisez les avis des autres
Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the c... Voir plus
Really great communication from start to finish. I ordered a load f cupcake for a corporate function, Macy and Chris were superstars. They were professional and made everything seamless. The delivery... Voir plus
The process of ordering online and collecting at Victoria was super straightforward, even at short notice. The fact that I could also include candles made things much simpler for me. The gluten and... Voir plus
À propos de l'entreprise
- Magasin de gâteaux
- aussi dans
- Boulangerie
- Boutique de cupcakes
- Pâtissier spécialisé dans les gâteaux de mariage
- Service à emporter
- Service de commande de repas en ligne
À propos de Lola's - Lola's Victoria
Écrit par l'entreprise
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Écrit par l'entreprise
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Coordonnées de contact
Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ, London, Royaume-Uni
- +44207821 8080
4,6
Excellent
323 avis
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Easy to order, Delicious to eat!
Straightforward and easy process from ordering to collection. The cake was ready in good time for me to pick up, my small red velvet cake with personalised message was enjoyed by all! Thank you :)
21 mai 2024
Delicious cake - nicely done!
Delicious cake. Very satisfied. Quick collection. Beautifully presented. Very happy all round.
11 mai 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The icing on the cake was too sweet
The icing on the cake was too sweet, the lemon loaf itself was really good but overall cake felt sweet
8 mai 2024
Réponse de Lola's - Lola's Victoria
Hello,
Thank you for taking the time to share your comments with us.
I am sorry to hear that you found the cake to be too sweet.
Our buttercream icing used in the cake you have ordered is our sweetest option and perhaps might be too sweet for some.
In the future I can recommend trying our cakes decorated with cream cheese or mascarpone icing, such as our Red Velvet, Carrot Cake or Fresh Berry Cake, which are less sweet.
Your feedback will of course be noted and passed on to our bakery team for review.
Please feel free to get back in touch at hello@lolascupcakes.com if there is anything else we can help with.
Kind regards,
Marta
Friendly staff
Friendly staff. Purchased large carrot birthday cake at Victoria Station. Bought small cupcake as taster would have been nice for that amount to be deducted if cake then bought but was told not possible. Think this should definitely be the case!!!
24 avril 2024
A very good cake.
19 avril 2024
Best cakes around - you always know what you're getting with Lola's!
Pick up was smooth and simple, the cake was absolutely delicious. One of the best I've had in a very long time.
Lola's cakes never disappoint!
22 avril 2024
Highly recommend!
Ordering is really simple and stress free and I like the fact that you are informed when your delivery is arriving.
There are an amazing choice of cakes to suit all tastes and the cakes taste amazing, so light and fluffy!
9 avril 2024
Naked Victorian Sponge…
I ordered the naked Victorian sponge with fruit, It was fresh and absolutely delicious! Highly recommend.
11 avril 2024
Ordered a birthday cake for my…
Ordered a birthday cake for my daughter’s birthday and to be honest, The cake was really delicious and done to perfection. Birthday girl was super excited and loved the cake. The guests loved it and I have recommended Lola’s cakes to all the parents.
Just a request! It will be great to have another store in south London as it’s inconvenient to travel to Victoria just for a cake..
3 avril 2024
Perfect all the way!
Perfect all the way!!
From the order, to the customer service (I rang before 9am on a Sunday!,, And got someone who was super helpful, five stars there!), to regular messages about my order being prepared to collection and packaging.. the taste itself was superb, not too sweet, looked fantastic and even had a small thermometer on the cake to make sure it was all at its best. And it was! I couldn't ask for more. First class, really. Thanks, E x
7 avril 2024
Cake was delicious and looked great!
Cake was delicious and looked great!
Pickup from Victoria was easy and the temperature read out on the box is really useful.
1 avril 2024
Birthday cake
The service was perfect, I ordered the cake the day before and it was a simple process and the cake was incredible, I could not recommend it more, especially if you want to send the cake for another person, works smoothly :)
20 mars 2024
Lovley cake everyone loved it. Even had to go buy cupcake version as it was so nice
Great staff. Fantastic cake
20 mars 2024
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