Lola’s is awesome 🤩 . I ordered the cake for my sister’s birthday. The website was really easy to navigate. I found exactly what I was looking for. Once ordered, I really appreciated the continued... Voir plus
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picked up the 6 box for my sisters birthday, excellent customer service from ria. she even let me check them on arrival to make sure it was presented & catered profesisonally. would definately be... Voir plus
I ordered a Black Forest cake from Lola’s Cupcakes for my husband’s birthday, and honestly, it was the best Black Forest cake I’ve ever had! Every element was absolutely perfect. The swe... Voir plus
everytime I order from lolas cupcakes (especially the shoreditch shop) the customer service is some of the best I have ever received in London. Always so lovely and friendly and the cake's I order com... Voir plus
À propos de l'entreprise
- Magasin de gâteaux
- aussi dans
- Boulangerie
- Boutique de cupcakes
- Pâtissier spécialisé dans les gâteaux de mariage
- Service à emporter
- Service de commande de repas en ligne
À propos de Lola's - Shoreditch
Écrit par l'entreprise
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Écrit par l'entreprise
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Coordonnées de contact
194 Shoreditch High St, E1 6LG, London, Royaume-Uni
- 02045863134
4,6
Excellent
141 avis
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Excellent cake, order process and service
Excellent cake, easy to order online and easy to collect.
The vegan brownie cake was delicious and a good price for the high quality. It was easy for me to order online. On the day of the pickup i got an email and a text message with my pickup location, opening time and collection number. Will definitely come back.
30 juin 2024
Perfect Birthday Cake
I recently ordered a cake from Lola's, and it was perfect in every way. The cake was exactly as ordered—beautifully decorated and delicious. The service was exceptional; the staff were friendly and attentive. The quality of the cake was outstanding, made with fresh ingredients and great attention to detail. On top of all this, the price was very reasonable. I highly recommend Lola's for anyone looking for a high-quality cake at a great price!
17 juin 2024
Millionaire shortbread best thing ever
When i'm in London i always go to Lola's. The millionaire shortbread is super tasty. Can't wait for Lola's to make a step abroad and open in Italy!
21 juin 2024
First time ordering from Lolas
First time ordering from Lolas. I must say i was not disappointed. It was my daugthers 11th birthday cake. She chose the mermaid layer cake. Very tasty and well decorated too. Might be a bit on the pricey side but overall very satisfied with it and will order again
8 juin 2024
Sooooooooo Gooood!!!!!
Have I been living under rock?! lol. Best vegan red velvet cake I have ever had!!!! Right levels of sweetness and it was made fresh on the day. Everyone at the party loved it! The large size although states it’s for 40 could easily cater for 50, and there was still plenty left! It’s also so very moist. This is my new go to :)
7 juin 2024
good service and easy online order
3 juin 2024
Well done!
Great customer service from the beginning until the end, and the cake was delicious!
5 avril 2024
Beautiful mini cupcakes
Beautiful mini cupcakes that added a sweet surprise to my friend’s birthday. Ordered easily online from France… picked up by the birthday boy. Smiles all round. Merci!
28 mars 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The personalised messages on the…
The personalised messages on the cupcakes were rushed and untidy. The icing on the personalised cupcakes were also rushed and messy.
5 mars 2024
Réponse de Lola's - Shoreditch
Hello,
Thank you for bringing this matter to our attention, and we sincerely apologise for the disappointment you experienced with the personalised messages and icing on your cupcakes.
Ensuring the highest quality in our products, including the presentation of personalised elements, is incredibly important to us, and we regret any inconsistencies you observed with the appearance of your cupcakes.
We truly value your feedback as it helps us to continually improve our products and services. If you could reach out to us directly at hello@lolascupcakes.com and attach some images of the cupcakes we can look into this further and hopefully find a way to make this up to you
Once again, we apologise for any inconvenience caused, and we appreciate your understanding and patience. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to contact us.
Warm regards,
Macy
Couldn’t have been happier with the…
Couldn’t have been happier with the cake we got for my daughter’s 11th birthday.
26 février 2024
Lola’s cupcakes experience
Employees are polite and helped me with queries I had. Delivery to the store was effective and minimal hustle to collect the order.
27 février 2024
Great tasting cupcakes
Great tasting cupcakes, and so much choice! A free brownie for joining their mailing list and receipts conveniently emailed to me.
28 février 2024
Easy to use website and instructions
Easy to use website and instructions! Pleased with the service I received. I chose to collect my cake order and was straight forward & hassle-free.
I would 100% recommend Lola’s cupcakes to my family & friends… And the cake tasted even better!
6 février 2024
Rainbow cake for my birthday 😍
I’ve ordered a large rainbow cake for my birthday.
The cake was SO GOOD, I honestly didn’t expect it. Perfect service and pick up, fair price.
I would 100% recommend
6 février 2024
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