Did not purchase based on multiple bad reviews from other sources. Now cannot seem to get off their mailing list despite numerous unsubscribe attempts.
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Lisez les avis des autres
I pre-ordered a 1st Gen Lomi years ago, and it's been a wild ride ever since! We're now about to get our 3rd gen, and pretty much everyone that comes over for dinner asks about it when they see us usi... Voir plus
The Lomi representative responded quickly, listed to my problem, as well as what steps i had taken to try to fix the problem. They immediately provided a solution, at a very fair price, as my unit was... Voir plus
I could not find information iregarding a flashing red light on my Lomi, and asked for assistance. I got a very quick response that was easy to understand and follow. The problem was solved! Thank... Voir plus
Les gens ont aussi consulté
Was happy before it broke...
Left a review in the beginning of March... Lomi was working for my situation. Now its broken. Now I understand why every other review says same...
1 mai 2023
Avis spontané
Makes Composting Clean and Easy!
We use ours everyday at least once and we love it. We live in a multi resident building and taking out the compost has always been a messy pain. We scan fit at least 4 bags of wet stinky veggie/fruit/compost into one simple bag of dirt. The fertilizer is really powerful so we almost killed some of our indoor plants. The support is FANTASTIC! We had a fan issue, they sent us a replacement which worked fine for four months and then it happened again and they sent a new unit right away. No problems since. We love, love our Lomi. We recommend it highly.
8 avril 2023
Avis spontané
Sadly, it just doesn't work
Our Lomi arrived in August 2022 and we were very committed to using it to create compost, as advertised, for a community garden plot. After a few months it was clear that the output was not useful, then it became even less useful: we were ending up with sludge. We tried to get advice from customer service on how to adjust our inputs but even following the advice to run a load several times we still had sludge. Since February we have been trying to get a further response from the company and eventually requested a refund. No response. It is possible that we simply have a defective unit but we may never know due to the lack of response and therefore absolutely cannot recommend this product.
13 février 2023
Avis spontané
Works great until it breaks
Works great until it breaks
I have had my Lomi for a couple months now. It broke on 2/9/23 and despite being under warranty, I am getting the run around from customer service. They will say they are going to fix it and then nothing happens. After being ghosted multiple times in email communications, I have had it with this company. Do not buy this product. It will break and company will not help you. Waste of money.
24 février 2023
Avis spontané
AVOID! Worst customer service ever! (and machine breaks)
The composter broke after a few months, and it is IMPOSSIBLE to get someone to talk to at customer service on how/whether it might be fixed. I've tried for 2 days now, via email, 'chat' (with a bot, though they advertise it as a chat with a person) and phone. After 20 minutes on the phone, I get a message that says, "no support agents are available to take your call...please call back later." I've done that 3 times now. No one will respond to my query about the broken machine they sent me. AVOID, AVOID, AVOID!!!
4 janvier 2023
Avis spontané
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