London Private Ultrasound Avis 59

I arrived on time, was sent downstairs to a very narrow corridor. The waiting space is another narrow corridor. No air conditioner, very stuffy.
I arrived, as requested, 10 mins in advance. The patient before me was late 10 mins which caused me to have to wait 30 mins. Given how expensive the test is, and how dingy the place is I would say this is not what I expected.
Very disappointing. I don't understand why 5 stars reviews are given. On the basis of what? Sure availability may be a factor but so is the rest of the service

Booked an appointment a couple weeks ago ,it was a very scary experience. The rooms are in a dingy downstairs basement no room to sit . The appointments run behind because they offer all sorts of other tests ! When I went in the room was dimly lit & I was hurried to get scanned The ultrasound scanner spoke so quietly I could not here him he pressed so hard it was painful for days he then spoke angrily to me about I must get other tests done elsewhere? I left in tears unsure of what I was told the next day I saw my own Dr. & he was not happy that I went there , he said you need to go to specialists! Very dissatisfied & a scary experience.

I wanted an echocardiogram at short notice. I Googled yesterday (Sunday 18 February), found London Private Ultrasound and was able to look at availability, choose a time of my preference and pay online for my appointment the next day (Monday 19 February) and got the report in the early evening same day. The appointment was with Dr Farveh Vakilian who was very friendly, professional and answered all my questions. The price was reasonable compared to other similar establishments in the area. Would definitely recommend. Really nice clean premises.

Really excellent examination by Dr Farahmandfar, who screened me thoroughly for the health of my leg arteries, vascular inadequacy and Deep Vein Thrombosis, explained what we were seeing and advised me clearly what next steps I should take to deal with my condition

The website on which I made the booking was clear, intelligible and user-friendly. They confirmed by email immediately. I was seen on time, they seemed well-equipped and the examination was friendly and efficient. The results arrived the next day in PDF form.

I had this morning Abdominal ultrasound scan with Mr Pedram M. AGHAEI, I arrived on time and procedure started on time , the Doctor was very professional, and asked me for any family history of abdominal issues , the scan price was very affordable , and he discussed the result with me and gave me big relief , and the surprise was I have just received the result report by email two hours later , was very professional and quick , I really appreciate this clinic support and can’t see any negative points , I would recommend this clinic . Thanks a lot .
John

This clinic not only offers poor-quality examinations but also provides abysmal customer service.

I attended London Private Ultrasound for a pelvic ultrasound. Subsequently, during a gynaecology appointment, my gynaecologist expressed doubts about the accuracy of the provided measurements and referred me for a second ultrasound at a different clinic. The differences were alarmingly significant, with measurements of certain fibroids being twice as large in the initial report. For instance, a fibroid reported as 39mm in their scan was measured at 18mm at the other clinic.

The size of fibroids determines, among other factors, whether surgery is necessary, which in my case would cost thousands of pounds as my insurance does not cover pre-existing conditions. You can find a review here where a patient had to pay £7650 for surgery based on incorrect ultrasound results from London Private Ultrasound.

I initiated negotiations to obtain a refund for the subpar ultrasound. Instead, they offered me another ultrasound. So I was offered a second pointless procedure to make up for the one I've already had. I have been engaged in these negotiations for three months now. During this process, I discovered that several individuals have faced similar issues with the clinic's service. Additionally, the clinic is not affiliated with any medical scheme or alternate dispute resolution, making it difficult to seek a fair evaluation in case of problems.

I strongly recommend reading negative reviews before considering this clinic for their services. Do not be swayed by positive reviews, as they may have been commissioned by the company. The company has invested heavily in appearing at the top of search results, and so that positive reviews overshadow the negative ones. However, this is merely a marketing tactic that conceals the unsatisfactory quality of their medical services and their poor customer support.

P.S. I anticipate the clinic may respond by mentioning that they offered me a refund. While technically true, this only occurred after three months of discussions and various resources expended on my part. Hence now, I am also requesting compensation for the additional ultrasound. However, every time the company demands more time, effort, and resources from me than they are willing to compensate, making it impossible to reach a resolution.

Wonderful Clinic!! Dr Pedram spotted issues with my liver that another ultrasound test elsewhere had missed. Thank You Doc. This shows how important it is to always get a second opinion. Hopefully we caught this early enough & this will give me a better prognosis.
London Private Ultrasound offers incredible value for money and The staff are extremely kind and compassionate. Don’t hesitate to visit them is you have any concerns.

Really great staff who helped me at every stage. I got my report within 24 hours and even though I was so worried and anxious I was really put at ease. I hope to not need to use an emergency Sono service but if I do or if anyone asks me I would definitely go to these guys again. Highly recommend them.

I arrived here for a transabdominal and transvaginal Pelvic ultrasound. The receptionist was friendly, however as soon as I went into the room the man doing the examination was very curt and was asking whether I've ever had an infection and that I most likely have PCOS and lots of fluid that isn't normal, which was really upsetting. Since then I went to a private gynecologist and they advised the fluid on the scan and all the notes were fine and I shouldn't be worried. In between this scan and my private appointment I spent weeks worried thinking there was something wrong with me and had a very traumatic experience at this clinic, which caused a lot of unnecessary anxiety.

I booked here because they had last minute availability, I could not be more impressed with the service and efficiency of all the team, in particular my sonographer Afsaneh Tehrani who was a charming and experienced professional and very communicative at each stage of the procedure which I appreciated. Thank you, highly recommended.

Worst experience ever. Was in a lot of pain so book for the next day I got there 30 mins early no one was there. I called and the women spoke to me very rudely and said your early just wait. I was in so much pain so I waited when she arrived I asked are you here for sono she said yes I said I have an appointment for 12 it was now 11:55 she shouted at me and said I already told you wait to your time, I said I'm only asking. I waited a bit more then throught I'm paying you £164 pounds for the worst service ever. I left a review on Google and they replied with you never turned up so they lie too. If you read reviews your see lots have this problem so lots of fake reviews. I went hospital found out I have cancer. Sono they obviously make money so think they can be rude but there gonna lose a lot of customers acting like this the receptionist must be related to the owner as lots of complaints about her.

These high reviews I really don't understand, very possibly fake.
I waited for my ultrasound 40 mins at least over my appointment, and I followed the instructions and came earlier. The place is a small, cramped, hallway, little seating with no leg room. Airless too.
So my ultrasound with Dr Pedram I felt was very rushed. Not all my queries were answered and if I didn't understand his explanations he appeared 'upset' with me.
So my results, not 100% sure of the findings nor the next steps I should take.
I await the results in more detail when the info is sent to me by email, (hopefully). *Shrugs*.

I am so pleased that we chose London Private Ultrasound for an early dating scan. I am an older mother-to-be on my first pregnancy and wanted some reassurance that all is going well.
The doctor was very friendly and professional, talking my partner and I through every image. She was very thorough and we were able to view images of our baby’s brain structure, neck thickness, major organ development, heartbeat, my overall womb health and accurate pregnancy dating all in 4D detail. It was amazing, and very reassuring to see. All our questions were answered and we came away feeling happy and more confident about our pregnancy journey. In addition, we were able to take away some high quality images of our baby.
I cannot recommend this service enough!

I have recently attended on two occasions for ultrasound, doctors consultation and blood tests. All of the people were very friendly and professional, and put me at ease.
The service is very well priced and worth every penny. Pedram (ultrasound) spent time explaining everything to me and going above and beyond to help me find out what was causing my symptoms. The whole process was very thorough with detailed reports. Dr Namazi also did a thorough examination and was extremely helpful. I will definitely use this clinic again in the future and highly recommend.

Excellent experience with Dr Pedram Aghaei and his assistant. I booked 2 scans and he was very professional and helpful, explaining me all the details in a way that I could understand (I don’t have a medical background). He also did extra scans since the problem I thought I had, was actually in another part of my body. Moreover, he reassured me and broke down all further steps to take in the near future. Replied to all my questions and checked everything with extreme accuracy. Overall, lots of professionalism, care and respect for the patient. I didn’t feel rushed, the Dr even took 5 extra minutes to finish explaining me the last details. Definitely that type of Dr that you need in your life. They also do blood test and have a GP, meaning that if NHS is overloaded, they can help you with no waiting list, and for affordable rates. I will definitely come back.

I booked quite a comprehensive scan package covering a number of areas. I was able to book the night before and receive an appointment for the following morning. I was a few minutes late trying to find the right address, but the Dr. and assistant were polite, efficient and helpful. Very satisfied with the service.

I was very impressed with the level of professionalism. I managed to book the same day appointment with a very affordable price.
Dr Pedram did my neck scan and he explained everything for me as he went through his findings on the screen. He made me feel very comfortable and gave me time to ask all my questions. I 100% recommend London Private Ultrasound.

I’m very happy to have come across this place. I was hesitant at first as there is no Trustpilot reviews but after seeing some good google reviews and after calling and speaking to them I went ahead and got my foot ultrasound done and got the results within 48 hours. Very happy with their service and will definitely use again. Normally I do not have time to use Trustpilot to review but I made sure I give this Londonsono a review because that’s how much I’m happy with their service. Thanks again Londonsono - London Private Ultrasound