Great company, quick delivery and very well packaged. Will do business with them again. Bamboo duvet cover, fitted sheet and pillow cases nice and cool in this hot weather.
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Lisez les avis des autres
So so much better than cotton sleep had gone from 3-4 hours to 5/6 past week going to order another set pillow cases sort comfortable cool bedding
This is the second set of sheets I have purchased, as they help to keep me cool overnight and the quality is good. They arrived when expected, the packaging is robust, it included a card with clear... Voir plus
Easy to navigate website. Beautiful bedding. The minute I saw the prestige packaging I knew this would be a bedding set of total luxury. It’s a shame I didn’t read all the information on the web s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Lost Loom
Écrit par l'entreprise
Welcome to the official Trustpilot profile for Lost Loom.
We are a luxury bamboo bedding brand focused on comfort, quality and thoughtful design.
Crafted from premium Moso bamboo, our bedding is exceptionally soft, breathable and designed to create a more comfortable and restorative sleep experience all year round.
By working with trusted, world-leading manufacturing partners, our bamboo bed linen is crafted to the highest standards of quality and craftsmanship, with thoughtful attention to detail and effortless everyday luxury in every piece.
BAMBOO BEDDING
BAMBOO BEDDING SETS
DUVETS
Our 90-Day Quality Promise
Our Commitment to Exceptional Quality
We believe our Bamboo Bedding is the finest on the market. That’s why we offer a 90-Day Quality Promise.
If you find better quality bamboo bedding elsewhere and prefer it, we’ll take ours back and refund you in full, even if it’s been used.
We’re confident you won’t find better. But if you do, we’ll make it right.
Coordonnées de contact
1&2 The Runnings, GL51 9NJ, Cheltenham , Royaume-Uni
- 01242 520 000
- support@lostloom.com
- lostloom.com
4,9
Excellent
135 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Lost Loom
Thank you for all the positive feedback. Appreciate you taking the time to leave the reviews.
Great customer service
Very helpful on chat, answering product specific question. On time next day delivery. beautifully packaged.
25 juin 2026
Réponse de Lost Loom
We're glad to be of help. Enjoy the bedding!
Loving everything from lost loom
Loving everything from lost loom the bedding is luxurious I love the feel of silky soft cool fabric- absolutely perfect and totally helping me get through the extreme heat waves. I would definitely recommend
22 juin 2026
Réponse de Lost Loom
Thank you, Amy! So pleased you’re loving the softness and comfort.
Love love love my new set of bed…
Love love love my new set of bed sheets. So soft and a brilliant service. Such quick delivery and beautifully presented. Many thanks
3 juin 2026
Avis spontané
Réponse de Lost Loom
Thank you for your kind comments. We are happy you're loving the bedding.
Delighted with the quality of the product.
My order was delivered within 2 days which was much quicker than I expected. I purchased a king size flat sheet which I am delighted with. The quality is exceptionally high and I just love how it feels, it’s so lightweight yet offers warmth and stops me feeling hot and uncomfortable.
8 juin 2026
Réponse de Lost Loom
Thank you for your lovely review, Cath. We're delighted you're enjoying your flat sheet and appreciate your kind comments about the quality and comfort.
Just the most beautiful bedding and…
Just the most beautiful bedding and such a lovely company to deal with.
8 juin 2026
Réponse de Lost Loom
Thank you for your kind comments, Audra. It's lovely to have you as a customer too.
Réponse de Lost Loom
Glad we have given the right impression. We hope you love the bedding!
First class product, first class service
The products are excellent quality, all of them, exceeded my expectation and far better than my previous 1000 thread count Egyptian Cotton. The packaging a delight. Purchased full duvet sets and replacement pillows. Had some issues on the delivery and this is where this company shines. The after sales service was faultless, immediate responses and everything resolved. Totally recommend couldn’t be happier and will certainly use again
1 juin 2026
Réponse de Lost Loom
Thank you, Kevin, this made our day! We’re so pleased the quality stood out even next to your 1000 thread count Egyptian cotton, and that we could quickly sort the delivery issue for you.
Réponse de Lost Loom
We appreciate the time you have taken to leave the reviews. Thank you
Great product and service
1 juin 2026
Réponse de Lost Loom
Thank you for the positive feedback - it is appreciated!
Réponse de Lost Loom
Thank you Karen. So happy you're loving the quality of the sheets.
Réponse de Lost Loom
Glad you're enjoying the bedding. Thank you
The product is as described …soft and…went beyond my expectations.
The product is as described …soft and oh so cool , even during the last three very warm nights didn’t find the need to toss off and pull back the sheet.
Like I would using a light cotton sheet .
The biggest surprise is how big it is ..hangs down over the sides … ( king size ) ..
Ordering was easy …via Shop.. packaging ..excellent and beautifully package ..
The “ Thank You “. Card was very thoughtful and fully appreciated.
I will be back for more … shared with two families. 😊.
26 mai 2026
Réponse de Lost Loom
Thank you Mamzelle - we really appreicate you singing praise about our bedding!
Beautiful bedding.
Beautiful bedding.
Stunning packaging. The quality of the items feel great can’t wait to try them tonight.
28 mai 2026
Avis spontané
Réponse de Lost Loom
Thank you Tracey - enjoy the bedding!
Excellent products
Excellent products. Just made second set of purchases. Only problem is that I can't stay away from home now as everyone else's bedding is such a let down compared to mine!
13 mai 2026
Réponse de Lost Loom
Hi Nicola, so glad you’re loving your bedding and thank you for coming back for a second purchase. Hard to go back once you’ve slept in bamboo!
Beautiful bedding
Beautiful bedding, arrives beautifully presented with the promise of exceptional comfort and delivered just that ❤️
11 mai 2026
Réponse de Lost Loom
Hi Kathryn, thank you for your lovely words. We’re so pleased you’re enjoying both the comfort and presentation of your new bedding.
The explanation of bamboo sheets
The explanation of bamboo sheets, have used them in the past and yours are a superior quality, really thrilled when they were delivered. Washing instructions useful for a novice.
4 mai 2026
Réponse de Lost Loom
Thank you, Daphne. We’re so pleased to hear you’re loving your bamboo sheets and found the quality superior. Glad the washing instructions were helpful too.
Great bedding and service.
Firstly the bedding is so beautiful to sleep in, I wouldn’t purchase anything else. Secondly I had a small issue with my bedding and the customer service was fantastic with the problem solved straight away. Would definitely recommend this brand.
11 mai 2026
Avis spontané
Réponse de Lost Loom
Hi Laura. We are so glad you love the bedding. We're also pleased that the team were able to sort the issue out quickly. Enjoy!
Had a few problems with the buttons but…
Had a few problems with the buttons but was delt with quickly and professionally. Will definitely use this company again, and keep recommending their products
5 mai 2026
Réponse de Lost Loom
Glad we could resolve the issue quickly, and thank you for recommending our products to your friends.
Réponse de Lost Loom
We are so glad you love the bedding. Enjoy!
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