Great company, quick delivery and very well packaged. Will do business with them again. Bamboo duvet cover, fitted sheet and pillow cases nice and cool in this hot weather.
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Lisez les avis des autres
So so much better than cotton sleep had gone from 3-4 hours to 5/6 past week going to order another set pillow cases sort comfortable cool bedding
This is the second set of sheets I have purchased, as they help to keep me cool overnight and the quality is good. They arrived when expected, the packaging is robust, it included a card with clear... Voir plus
Easy to navigate website. Beautiful bedding. The minute I saw the prestige packaging I knew this would be a bedding set of total luxury. It’s a shame I didn’t read all the information on the web s... Voir plus
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À propos de l'entreprise
À propos de Lost Loom
Écrit par l'entreprise
Welcome to the official Trustpilot profile for Lost Loom.
We are a luxury bamboo bedding brand focused on comfort, quality and thoughtful design.
Crafted from premium Moso bamboo, our bedding is exceptionally soft, breathable and designed to create a more comfortable and restorative sleep experience all year round.
By working with trusted, world-leading manufacturing partners, our bamboo bed linen is crafted to the highest standards of quality and craftsmanship, with thoughtful attention to detail and effortless everyday luxury in every piece.
Our 90-Day Quality Promise
Our Commitment to Exceptional Quality
Coordonnées de contact
1&2 The Runnings, GL51 9NJ, Cheltenham , Royaume-Uni
- 01242 520 000
- support@lostloom.com
- lostloom.com
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Beautiful bedding
Beautiful bedding, fast delivery and gorgeous packaging. Particularly impressed with the fitted sheet, the elasticated bands to go under the mattress will make sure the sheet never pops off. The feel of bamboo is silky smooth, like the best, highest thread count Egyptian cotton and like cotton, it will require ironing after washing. Slightly shiny appearance, but looks luxurious rather than cheap. Very impressed. Excellent quality.

Réponse de Lost Loom
Super soft luxury bedding
After years of investing heavily in silk bedding, I finally found something that comes close - at a fraction of the cost - I couldn't be more impressed.
I've always loved the luxurious feel of silk sheets, but the durability has consistently let me down. No matter the brand or price point, silk never seemed to last. So when I came across Lost Loom, I was intrigued by the promise of that same silky softness without the compromises.
I'm so glad I made the switch. The sheets are genuinely stunning - incredibly soft. But what really sets Lost Loom apart is the quality. You can tell immediately that these are built to last, which is exactly what I've been searching for.
What also stood out was the customer service. I made an error with my delivery details - entirely my own fault - and the team handled it quickly, efficiently, and without any fuss. That kind of seamless after-sales experience is rare and really does make a difference.
I'll absolutely be ordering more bedding for the rest of my beds. If you've been spending a fortune on silk and feeling the frustration of it not lasting, do yourself a favour and try Lost Loom. High quality, beautiful feel, and a company that genuinely looks after its customers. Highly recommended. ⭐⭐⭐⭐⭐

Réponse de Lost Loom
beautifully packaged
so beautifully packaged and high quality products, delighted with my order

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Really good quality products.
Really impressed with the bamboo bedding. I’ve bought bamboo from a different supplier before and thought it was great until I decided to buy from Lost Loom. The sheets feel super soft, silky and cool against the skin and their duvet is warm but lightweight. I really do have a good night’s sleep.

Réponse de Lost Loom
Everything about Lost Loom is an…
Everything about Lost Loom is an absolute pleasure. Sheets are fabulous quality - I already have 1200 thread count cotton sheets and these are as good.
The attention to detail - ties to hold duvet in place, extra elastic at corners of fitted sheets, concealed button fastening on duvet cover and deep envelope on pillowcases set these apart from other brands.
Customer service is beyond excellent. I made a mistake in my order and a replacement was sent the next day. The returns label even included my nearest DPD drop off point! Thank you Richard.
I will definitely be ordering another set.

Réponse de Lost Loom
Lovely bamboo pillowcases … great…
Lovely bamboo pillowcases … great quality, beautifully soft & lovely pure white ! Very pleased with my purchase 🙂

Réponse de Lost Loom
The bedding feels so lovely silky soft
The bedding feels so lovely silky soft. I can do a snow angel in bed!
Very happy with purchase.
Only negative is delivery company. They won’t leave parcel with anyone. So had to make sure someone was in, even then they didn’t wait for my relative to answer the door & delivery was delayed for another day.

Réponse de Lost Loom
Very quick to despatch and kept me…
Very quick to despatch and kept me updated with timings. The sheets arrived beautifully packaged, which was way beyond my expectations. Full care instructions included and would definitely buy from Lost Loom again. Highly recommended.

Réponse de Lost Loom
Great service
Absolutely fantastic service. Had to use chat and was efficient and helped me greatly. Product is better than we ever Imagined this was our 3rd order.

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Really caring company
This company really cares about its customers. They answered my query quickly and listened to what I had to say and taking it on board
I had to return something as I had ordered the wrong item and it was no problem
Richard in customer support was EXTREMELY helpful over and above what you normally get
Really well done

Réponse de Lost Loom
I absolutely love this bedding
I absolutely love this bedding! It has been such a treat and really feels like a luxury hotel bed! It’s so soft and can definitely understand the thermo regulation as I have had much better sleep not getting to warm it’s really perfect .

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The best bedding ever!!!
The best bedding ever!!!! 100% recommend and without hesitation absolute luxury!!!!

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Delivered very fast
Delivered very fast, and bedding looked wonderful as arrived duvet cover was slightly bigger than expected and after washing the bedding it was quite hard to get the creases out

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