loveyprints.com Avis 

251
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Stunning prints. My parents absolutely loved seeing their 70s wedding photo brought to life with an awesome colourful background. So pretty. Speedy delivery. The company responded to all my messages v... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They were very helpful in every way. If I had any problems they sorted them quickly and efficiently. For example, I first ordered 1 print, but then changed my mind and requested 2 a few days after t... Voir plus

Noté 5 sur 5 étoiles

This is the second time I've used this company to create amazing artwork! The images are absolutely flawless even standard phone camera photograph in A3 size is wonderful! I'll only ever come back to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company is absolutely phenomenal! The service is first class, the detail in every picture is outstanding and a special mention to Michelle who certainly goes out of her way to insure everything... Voir plus


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4,6

Excellent

TrustScore 4.5 sur 5

251 avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 50 % de ses avis négatifs

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4,6

Tous les avis

(251)

39 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Loveyprints customer review

Lovely customer service and prompt in replying to emails, checking if product was to our liking. Had an issue of purchase being damaged during delivery, and Loveyprints were fast and efficient in rectifying the issue and provided excellent service. I would absolutely recommend them to my family and friends! Beautiful print of our beloved recently passed doggy and has given us something lovely to look at in our home in his memory. Thank you!

17 août 2024
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Hi Mrs. Joanne,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again.

Noté 5 sur 5 étoiles

Communication A1 with seller

Communication A1 with seller
Received photograph as described very pleased

20 août 2024
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Hi Samantha,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again

Noté 5 sur 5 étoiles

I have had a lovely portrait made of my…

I have had a lovely portrait made of my dog who sadly passed away. Gorgeous colours behind his photo and amazing quality and canvas.

15 août 2024
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Réponse de loveyprints.com

Hi Taylor,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again.

Noté 1 sur 5 étoiles

Do NOT use this company!

Terrible customer service. Proof sent after 3 days (!) was poor quality and since then I have been ignored. I placed the order 10 days ago. I requested a refund which they have FINALLY issued but they have been ignoring me. They’ve took my money and didnt fulfil their promise. Avoid this company by all means. They have also been sending me emails trying to get me to change my review as they’ve now refunded me, which is just awful

18 août 2024
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Réponse de loveyprints.com

Hi,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and want to apologize for any inconvenience caused. Your satisfaction is our top priority, and we’re committed to making things right.

Please reach out to us directly so we can address your concerns personally and find a solution that works for you. We value your business and would love the opportunity to resolve this for you.

Noté 5 sur 5 étoiles

Excellent customer service

My watercolour print is lovely and my partner loved it as his anniversary gift. Two photos were sent for me to view before it was printed to confirm which one I wanted printed. Excellent customer service

15 août 2024
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Hi Katy,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you agai

Noté 5 sur 5 étoiles

Beautiful Prints!

2nd time ordering a print from Lovey Prints. Sarah from start to finish was fantastic with communication and was able to create what I wanted. There was a slight issue with first print but Sarah sorted it straight away and a new print was promptly posted and arrived within 48hours.
I would definitely recommend purchasing a print and will be ordering more myself in the future.

6 août 2024
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Hi Abbi,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again

Noté 5 sur 5 étoiles

Anniversarieery happy with the print

Very happy with the print, it was 1st wedding anniversaries present for my daughter and son-in-law. They were both very happy. I would recommend to others.

13 juillet 2024
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Réponse de loveyprints.com

Hi Mahendra,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again

Noté 5 sur 5 étoiles

Amazing item

Amazing item! Absolutely melted my heart and I started crying when I saw it. My lovely dog will now have a place on my wall looking beautiful like she always did. Thanks so much for this.

28 juillet 2024
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Réponse de loveyprints.com

Hi Rachel,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again

Noté 5 sur 5 étoiles

Had a print done for my friends…

Had a print done for my friends beautiful dog who passed away! I framed it and posted it on. They were blown away! Absolutely loved it, as did I. I will definitely be using lovely prints again. Not just for bereavement May I add! Thank you so much!

18 juillet 2024
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Réponse de loveyprints.com

Hi Janet,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again

Noté 5 sur 5 étoiles

Very impressed with the service…

Very impressed with the service provided when I had a query about the print I received. Fabulous communication and I was offered a reprint at no charge. Thank you, would definitely recommend.

23 juillet 2024
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Réponse de loveyprints.com

Hi Sharon,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you agai

Noté 1 sur 5 étoiles

Very dissatisfied customer

I ordered a gift from this company (9th July) for my partner for his birthday (20th July)

The order has still not arrived (23rd July) and despite multiple requests the company will not provide me with any tracking information

They were very quick at responding when I was placing the order and took the payment immediately but they do not respond so quickly now that I am unhappy

I have requested a refund several times but they do not respond to my request

Lovely website but they definitely need to improve their customer service

23 juillet 2024
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Réponse de loveyprints.com

Hi,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and want to apologize for any inconvenience caused. Your satisfaction is our top priority, and we’re committed to making things right.

Please reach out to us directly so we can address your concerns personally and find a solution that works for you. We value your business and would love the opportunity to resolve this for you.

Noté 5 sur 5 étoiles

Lovely prints!

Lovely prints! The delivery was incredibly speedy and great communication, thank you!

17 juillet 2024
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Réponse de loveyprints.com

Hi,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you agai

Noté 5 sur 5 étoiles

Absolutely fantastic

Absolutely fantastic! I have to say I contacted the company because I didn’t see my proofs they had been sent to be I had just overlooked the email and they were brilliant! Got everything sorted so quickly and the print is amazing, Iv ordered another print from them now for my sisters wedding gift! Really pretty sentimental gift!

22 juin 2024
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Réponse de loveyprints.com

Hi Laura,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you agai

Noté 5 sur 5 étoiles

Outstanding Artwork

Sarah is quick at responding and turns around styles in 24-48 hours. The design studio is super quick at responding which means you have more time to review and change anything if needed. I have some feedback on a print and Sarah was able to get the final image spot on. Her work is truly exceptional and this is my third print!!!

28 juin 2024
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Réponse de loveyprints.com

Hi Jalpa,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you agai

Noté 2 sur 5 étoiles

Disappointing

Ordered a print on the 1st of June,
Print arrived happy with the purchase so I ordered another one to sit with the first when this arrived it wasn’t the right size got in touch with them and a replacement would be sent the right size , Arrived this morning the wrong size again. Very disappointed won’t be ordering from these again and telling friends and family to avoid.

4 juillet 2024
Avis spontané
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Réponse de loveyprints.com

Hi Paul,

We noticed that you placed three orders with us, and we’re sorry to see your negative review on Trustpilot. We want to assure you that we're here to help and are committed to resolving any issues you may have. Please reach out to us via email with your order number, and we’ll do our best to assist you. We look forward to resolving this matter with you.

Noté 5 sur 5 étoiles

very pleased!

very pleased with product! great help from start to finish and nothing is too much trouble! would reccomend

24 juin 2024
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Réponse de loveyprints.com

Hi Paul,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again.

Noté 5 sur 5 étoiles

Looks amazing

Proof provided quickly for approval, quick delivery and updates provided. Picture came out amazing, recipient was extremely happy

9 juin 2024
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Réponse de loveyprints.com

Hi Antonia,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again.

Noté 1 sur 5 étoiles

Honestly not a good experience at all!

Honestly not a good experience at all. Read the reviews as I was unsure about using a company I hadn’t heard of. Place my order on the 28/05/24 giving enough time (so it said) for father’s day. On 06/06/24 I sent an email questioning where my order was, I was never told I had to approve a design. In all fairness the designs Michelle sent over were perfect and she told me on 08/06/24 it would be shipped ‘today or tomorrow’. I then had to send a follow up email asking why I had not received a dispatch email and if this was normal. I never got a reply but was sent an email with a tracking number. When trying to put the tracking number into royal mail, my parcel can’t be found. It is now the 15th and I am still waiting for a present I need to give tomorrow.

15 juin 2024
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Réponse de loveyprints.com

Hi Jaz,

We sincerely apologize for any inconvenience this has caused you. We have checked and our support already contacted you regarding on your concern but we unable receive any feedback from you. We appreciate if you can reply to our emails. Have a great day! And looking forward to resolve this issue.

Noté 4 sur 5 étoiles

A perfect present for a close friend

A perfect present for a close friend. A lovely canvas of their pet dog.

8 juin 2024
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Réponse de loveyprints.com

Hi Leila,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again.

Noté 5 sur 5 étoiles

Sarah was amazing throughout

Sarah was amazing throughout. She managed to turn a 40 year old photo into a stunning picture. The quality was even better than expected and the cherished memory can now be in vivid colour forever. Thank you so so much

7 juin 2024
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Réponse de loveyprints.com

Hi Dawn,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and looking forward to do business with you again.

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