Unprofessional, Poor Communication and Utter Time Wasters
Absolute waste of time and horrendous. I essentially had to fix a lot of errors myself - one of the things I had asked was to get new mortgage protection - and they hadn't cancelled my old plan, so I was left paying two plans at the same time. I also had checked about switching a mortgage - after 3 months, and many documents they said they had the provider I was applying for had a different LTV need than what they had thought - so I couldn't get what they had promised me. You're better off to do it yourself - as I had to do a lot of this myself anyways. Zero accountability. Avoid.








