Very good choice of products and competitively priced. Order arrived as scheduled and was well crated and packed, so no chips or breakage.
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Product of good quality, but was very disappointed with the delivery. Arrived on day planned at 16.45pm and the driver refused to place x6 crates of patio slabs onto my drive and leaving them on the p... Voir plus
L'entreprise a répondu
I was struggling to buy the individual porcelain slabs (most places only doing project packs) until I found LSD. The ordering process was simple and the communication was excellent. The day after I pl... Voir plus
The staff were very helpful and happy to discuss all aspects of different products. When a haulage company delivered some large heavy natural stone slabs damaged LSD & BSD promptly arranged to have th... Voir plus
À propos de l'entreprise
- Fournisseur de matériaux de pavage
- aussi dans
- Fournisseur de pierres
- Fournisseur de sable et de gravier
- Jardinerie
- Magasin de pierres naturelles
Écrit par l'entreprise
Landscaping Supplies Direct, or LSD, is rapidly becoming one of the UK’s leading online suppliers for garden and landscape supplies. It is beginning to gain a significant advantage over its competitors due to being a direct importer of Indian sandstone paving as well as stocking specialist paving from top brands such as Marshalls, Stonemarket, Natural Paving, Bradstone and Globalstone (in no particular order!). We also supply cheap paving slabs for those working to a budget and we’re able to tailor and make mixed orders to cater for exactly what you're looking for. Landscaping Supplies Direct can deliver paving slabs direct to many homes across the UK within 5 working days with 'Next Day' and 'Saturday' delivery options available. LSD takes pride in employing staff who are friendly, approachable and highly knowledgeable about landscaping supplies.
Coordonnées de contact
Hardcores House, Rawson Spring Road, S6 1PD, Sheffield, Royaume-Uni
- 01142310911
- lsd.co.uk
4,6
Excellent
2 k avis
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A répondu à 83 % de ses avis négatifs
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Did not receive what had been ordered.
Did not receive what had been ordered.
I ordered a sandstone patio pack in a sunset buff (peach, orange, fawn colours) from LSD - this was the third order I had placed with them, for the same patio project. What arrived this time was a crate full of grey and silver slabs, clearly from a different range. After contacting LSD, they did reply quickly - however they denied that a mistake had been made, and that the grey and silver slabs were within the "accepted characteristics" of the range I had ordered, and there was nothing they could do. (so what's the point in offering different colour ranges??). I told them this was unacceptable as I now have paid for slabs which are of no use to me, as they contrast completely with the 2 previous sunset buff packs that are already laid. They have simply ignored my emails and clearly do not intend to try to resolve the issue. So if you use this company, you should be aware that you are taking an expensive gamble, that the product you receive matches the one you ordered. For me, the gamble paid off twice, but on the third occasion, I am more than £400 worse off. Additionally I now need to source a new patio from another supplier, try to recover costs, and endure the disruption and delay to the completion of the work.
19 mai 2026
Réponse de LSD & BSD - Landscaping & Building Supplies Direct
Hi David,
Thank you for taking the time to leave your feedback.
We are sorry to hear that you were disappointed with the patio pack you received. We would like to clarify a few points regarding your order.
As discussed during our correspondence, we do not hold this product in stock ourselves. The patio pack was supplied directly by Bradstone, and once you raised your concerns, we immediately requested photographs and investigated the matter with the manufacturer.
The photographs provided showed that the crate was clearly labelled as a Sunset Buff Patio Pack, and both our records and Bradstone's confirmed that the correct product had been ordered and supplied.
It is important to note that this was the only patio pack purchased from us and that it was from a different production batch to the packs already installed. As natural sandstone is sourced from India, colour variation is an inherent characteristic of the product. For this reason, we would never guarantee that a new pack purchased at a later date will be an exact match to previous packs, particularly when they are from different batches.
While the pack you received contained some grey and silver tones, these are recognised characteristics of Sunset Buff sandstone and are within the manufacturer's accepted colour range. The photographs also showed buff, tan, and orange tones throughout the pack. Both ourselves and Bradstone reviewed the images and confirmed that the material supplied was the correct product rather than a different range.
We appreciate that the variation was not what you were expecting and understand your frustration. However, as the correct product was supplied and the colour variation falls within the natural characteristics of the stone, neither we nor Bradstone were able to classify this as a supply error.
Kind regards,
LSD
Very helpful with what i required.
19 mai 2026
Excellent customer service
Excellent customer service, they didn't have my order in stock but communicated with me immediately and helped me find an alternative, very knowledgeable staff.. Delivery was fast and efficient. My customer commented on nice and helpful the delivery driver was with putting the slabs in the driveway. The circle paving was excellent value and looks beautiful. Will definitely be recommending and using again. Thank you :)
15 mai 2026
The porcelain tiles arrived on time and…
The porcelain tiles arrived on time and in damaged. Easy to rearrange delivery for a more convenient date. Driver helpfully brought the load into the back garden.
15 mai 2026
I needed help choosing cobbles as the…
I needed help choosing cobbles as the ones I wanted weren’t available for 12 weeks so I was looking for an alternative. They were very helpful and I’m thrilled with the cobbles now they’ve arrived. Delivery was within a week as advised.
13 mai 2026
Very fast and efficient service
Very fast and efficient service, delivery arrived on time and undamaged.
11 mai 2026
Item arrived in good time and was well…
Item arrived in good time and was well packaged. Would use again.
11 mai 2026
Fast delivery& customer service
Fast delivery and on notification of an issue you could speak to someone and they sorted promptly and with good knowledge and understanding. Wouldn’t hesitate to recommend and will definitely use again*
30 avril 2026
Very good product and helpful service
30 avril 2026
Good communication
Good communication. Thank you Manuel for all your help. Amazing delivery drivers and placed it where I needed it. Good product price as well
29 avril 2026
Excellent service being a remote area…
Excellent service being a remote area of Scotland we struggle a lot with getting materials delivered but that wasn’t a problem from LSD not only were there prices reasonable but delivery was easy and reliable, we were kept in touch from ordering right through to delivery morning. Would highly recommend LSD and would definitely use again
27 avril 2026
Professional Service from start to finish
I was struggling to buy the individual porcelain slabs (most places only doing project packs) until I found LSD. The ordering process was simple and the communication was excellent. The day after I placed my order I had a phone call to arrange delivery. My order was with me four days after placing the order and the delivery driver was very helpful. The product arrived well packed and LSD order was the extra slabs I needed to complete my patio being laid.
24 avril 2026
Lead in time at the date of ordering…
Lead in time at the date of ordering was 7 working days. This was amended to 15 working days.
Delivery had been promised via crane (as before) but turned out to be via trolley. Access was difficult for this reason.
The driver was not instructed to contact me on the day of delivery to confirm. This did not happen.
16 avril 2026
Réponse de LSD & BSD - Landscaping & Building Supplies Direct
Hi Catherine,
Thank you for taking the time to leave us a review and share your feedback.
I would like to sincerely apologise for the delay with your order. The Croftstone walling is supplied directly from Marshalls, and as one of their online retailers, we rely on them to arrange delivery. Unfortunately, they were awaiting new stock, which extended the lead time by an additional week.
We had also requested delivery via a crane vehicle; however, as Marshalls manage the logistics, the final decision on whether to use a crane lorry or a courier is made by them. Unfortunately, we were not informed in advance which option would be used for your delivery. In addition, we always request that drivers contact customers before arrival, but because a third-party courier was used, this sadly did not happen on this occasion.
I am very sorry for the inconvenience and frustration caused. I will be speaking with our Marshalls representative to understand how we can improve communication and service moving forward, so we can keep customers better informed throughout the process.
I am pleased to hear the delivery was ultimately completed successfully.
Kind regards,
LSD
Competitive price and excellent…
Competitive price and excellent delivery- arrived on correct day- would use again
23 avril 2026
Placed order online
Placed order online, had verbal conversations about deliveries etc...delivwry was super fast too.
Would definitely order from them again.
9 avril 2026
Great service and all delivered on time
14 avril 2026
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