Great customer service, particularly from Mel, when my order was delivered to the wrong address. I contacted Aramex - the delivery service with photos of my front entry (where the parcel was suppo... Voir plus
L'entreprise a répondu
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Great customer service, particularly from Mel, when my order was delivered to the wrong address. I contacted Aramex - the delivery service with photos of my front entry (where the parcel was suppo... Voir plus
L'entreprise a répondu
Great products and wonderful customer service. I had an issue with one of my spray bottles and Isabel from customer service was able to help me quickly and efficiently. I use the complete range from... Voir plus
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Was gifted these by my mum who couldn’t get them to work. I truly don’t know how they are still getting sales on these. I really wanted to love them so have tried MANY times to make it work but ea... Voir plus
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I love the environment friendly dissolving cleaning solution for my appliances. They work effectively and efficiently. Love how the toilet looked so clean after the sheet dissolved and became sudsy. T... Voir plus
L'entreprise a répondu
Lucent Globe was founded by Brodie & Roger with a simple yet powerful goal: to offer Australians products that are both eco-friendly and of the highest quality. As identical twin brothers from the Gold Coast, our love for our community and the environment runs deep. We knew we couldn’t solve the world’s pollution crisis overnight, but we believed in starting small, with something used in everyday life, a product contributing to plastic waste. From this we designed the worlds first dishwashing sheet! These values drive us to innovate and create solutions that are not only effective and affordable but also designed with minimal environmental impact. At Lucent Globe, we’re committed to making a real difference by creating alternative products that help reduce plastic waste, are effective while being kind to the planet. We also believe that sustainability should be affordable and accessible to everyone!
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I really love this product, because the laundry detergent is no mess! Easy to throw in the wash, great smell and cleans well!
It's helps save the planet by not using those plastic detergent bottles! Small enough to put anywhere and not take up so much space. It looks like a dryer sheets! But they dissolve perfectly in the wash.
I definitely recommend! They even have them for the dishwasher or you can use them to wash in the sink!They also have one for your toilets and makes the toilets smell fresh all week!
I definitely will keep buying this brand how it helps save the planet from unnecessary plastics being thrown away but also for its convenience! Easy to bring with you on the go if your camping or traveling!

Réponse : Lucent Globe
What a wonderful Aussie business. I was going to deduct a star originally because I had ordered 3 packs of laundry sheets and only received 2. I emailed but after not receiving a reply for nearly 2 weeks, I sent a follow up email. The lovely Isabel responded to my email with sincere apologies and rectified the issue by having the 3rd box sent promptly. The best business is the one who will acknowledge an issue and fix it without hesitation. The customer service is great. The product is great. The only downside is, the delicious scent of the sheets do not transfer to the clothes.
Thanks Isabel.

Réponse : Lucent Globe
I have really enjoyed my experience with Lucent Globe and their products!

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Smells amazing, used it got my laundry and I love how convenient it is to throw them in the wash

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Love my Lucent Globe products!! Stella was amazing with a prompt reply to my enquiry and resolved the issue I had with my order. Will definitely continue to order more products in the future.

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I was so surprised with the laundry detergent sheet. I was skeptical that it wouldn’t smell pleasant or have a smell at all. I’m one of those that enjoy having clean smelling laundry and I was pleasantly surprised at the soft, clean scent!!! The laundry were very clean too! Very pleased with the product!!!

Réponse : Lucent Globe
Love their products, smarter in every way, easier, saves space, better for my family and the planet without toxic chemicals. This was the easiest way for me to swap out everyday plastic/waste/chemicals from our home, I'm a customer for life :)

Réponse : Lucent Globe
Trustworthy company really trying to create a toxic free environment inside and outside our homes. This is really aligns with my priorities. Although some items were missing from my order, I was confident the team would get back to me and solve the issue.
They even reply in weekends and to my question on IG.

Réponse : Lucent Globe
Rubbish products. Beware of the preselected extras at checkout. No better than scammers.

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They were very helpful when my order was delayed. I love their products

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Gemma from Lucent Globe was so helpful getting our new address sorted for a recent order. It was easy and such a nice email to let me know.

Réponse : Lucent Globe
Great product and service. I recently had a small issue with an order, I sent an email asking for help. Next day I received a friendly reply from Gemma letting me know that she had sorted it out and true to her word it was fixed. Very happy purchaser here.

Réponse : Lucent Globe
I’ve tried a lot of laundry stuff, and these detergent sheets are actually really good. There are so many different scents to choose from, and they all smell fresh without being too strong. The scent lasts long too, my clothes still smell good even after a few days. They also clean really well, everything comes out fresh and properly clean with no hassle. I’ll definitely keep using these.

Réponse : Lucent Globe
Great products and really helpful customer service

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I made a mistake with my order and accidentally subscribed instead of a one off purchase. I emailed them, Stella immediately got back to me and adjusted my order. So fast, so easy and super friendly. I love their laundry sheets, I even take them traveling with me!!

Réponse : Lucent Globe
I haven't even tried the products yet but if the customer service is anything to go by, then the products will be AMAZING. As was the customer service. Wonderful communication and the products were shipped very quickly. I am super happy! x

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I love this company, support was instant. The smells are amazing. I have already ordered the essentials pack and then the 4 box 4 bonus box laundry pack. Will never buy my cleaning products from anyone else.

Réponse : Lucent Globe
Great product, easy use and good wash results. So happy to no longer haul clothes wash detergent home in its huge, heavy plastic container any more. And the bonus:- an excellent, personal and responsive team - both for delivery and general service.

Réponse : Lucent Globe
I tried them immediately. I had a half load of washing do used 2 sheets. Once washing complete i was disappointed as my clothes just smelt were so I rehashed using another 2 sheets and again mu clothes just smelt wet. Given the amount I paid and all the hype and advertising for this product I think my expectations were too high.

Réponse : Lucent Globe
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