I’d never heard of Lucent LA until an early morning search for suede men’s Chelsea boots. Did some extensive research and decided on a pair, but I had questions. Enter customer service rep... Voir plus
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Stumbled across Lucent Los Angeles through an Instagram ad and took a chance - glad I did. The quality immediately stood out; these aren’t pieces you have to second-guess when they arrive. Everythin... Voir plus
Have been looking for some time now to expand my wardrobe with something fashionable & timeless but of course, of high quality. It took a couple of days til I stumbled across this site & so glad I did... Voir plus
Really impressed with the Bellagio silk shirt because looks even better in person than online. The silk is super soft, the fit is fresh, and it has a clean, classy look without trying too hard. I’ve... Voir plus
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Great product
Great product. I bought the rodeo elegance for my trip to Istanbul and they were great. Amazing color in person and very lux shape. U.S. 11 I bought 44 and it fits snug so my next purchase will be 45. But I highly recommend!!
The Lucent los Angeles Team was amazing…
The Lucent los Angeles Team was amazing with me and my requests. I really appreciate the costume service they have and I love every single product that I bought!
Arrived on time and product was more…
Arrived on time and product was more than I expected the fit was amazing and it looked great! Thank you
Excellent Customer Service!
I've been browsing through the site and saw a pair ofboots I'm interested in. While still contemplating, Administrative reached out, answered a bunch of questions I have. He was patient, understanding, and the responses were very quick. While I'm still deciding on whether or not I'm going to make a purchase, this type of customer engagement is something I don't see often, and appreciated. Dp
The ordering process was very easy and…
The ordering process was very easy and the boots came very quickly. I think they are great quality and they look amazing on me.
Adin reached out to me thru text…
Adin reached out to me thru text message and made me feel comfortable about my interest in a purchase.
Great Experience
Great customer service. order was shipped faster than I thought it would ship!
My package was delivered in a…
My package was delivered in a reasonable time frame. The quality of the boots are five star on its own. I will be ordering again.
Better design, quality, and price
I recently purchased the London Platform from Lucent, and it’s a 10/10 for me. It's high-quality, with natural leather. For this price point is amazing, the value is unbeatable. Plus, the design is far more palatable than the competition. I’d definitely choose Lucent again over brands like Allen Edmonds or Meermin.
Amazing Jacket
The quality and value of the product, plus the fact that's it's made in the USA.
The boots are well made and handsome…
The boots are well made and handsome looking. Our so loves them!
The Pioneer boots
I had been meaning to write a review for a few days but wanted to get some time in them before writing a review. Immediate impressions out of the box: amazing. I was very impressed. I put them on and was even more pleased. After a few wears to work, they become one of my favorite pairs of footwear. For context, I was in a combat role in the army and have been in fitness for over twenty years. Footwear has been critical for me over the years. These boots have impressed me and I am pleased to recommend them highly.
my husband loves the boots he got
my husband loves the boots he got! he has worn them nonstop!
Horrible customer service
Horrible customer service.
Ordered jacket, boot and a sweater. I have requested a return label right after I have received it and tried it on at home. The boot wasn’t comfortable and jacket didn’t fit well. I have contacted them right away, and the response was from one of their reps(probably someone from overseas with broken English) stating that first he needs pictures of the items( never heard this but ok I can do that) and most importantly he can’t create a return labels for the boots. They are so not sure of their products that can’t take atand behind it. This matter should be escalated to upper management and handled accordingly.
I want to thank Adair for his Exceptional customer service
I want to thank Adair for his exceptionally fast, professional, and effective assistance. He personally handled my order and ensured everything went smoothly. Because of his support, I feel even more confident in Lucent Los Angeles as a brand.
I will certainly be returning for more products in the future. Great service like this truly stands out!
The shows are amazing!
Leather Soles - once you pop, you can't stop!
The website is super friendly. The order shipped in a timely manner. The box that the boots came in are very nice. Additionally, the way the boots are packaged inside of the box make it nice to open. Each boot comes in a nice Lucent cloth bag to keep them nice.
I did a lot of research for a Chelsea style boot, with a zipper side, and with an ALL LEATHER SOLE BOTTOM! That is very difficult to find, even in the nicest men's shoes stores. When I came across Lucent, all leather soles, I was excited to get them in and gift them.
We ordered the Pioneer, because it had the zipper on the side. But, I almost ordered the Chelsea with the Mona Lisa bottom! The only problem was that it didn't have the zipper, so I went with the Pioneer. My BF loves them, mostly because of the all leather soles bottoms!
Lucent Calabasas review
I ordered the Calabasas boots from the site. The quality is top tier and they arrived within just five days. I’ve purchased boots from many different brands, and Lucent easily stands out as one of the best in both craftsmanship and comfort. I’ll definitely be buying from them again. I just hope they expand their boot collection soon, I’d love to see more styles and color ways!
From ordering to shipping and the…
From ordering to shipping and the product itself was excellent, I think all my shoes will now be bought from Lucent
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