LuminaldigitalAvis 

1 158
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company, Sarah is amazing at what she does and always goes above and beyond to meet our companies requirements and we would not use anyone else. Robbie CEO Roma Construction

Noté 5 sur 5 étoiles

Luminal Digital have been great with helping us with all things PPC, SEO and META. Can not thank Sarah F enough she is always so helpful and goes above and beyond to support us. Great company

Noté 5 sur 5 étoiles

I have been with the team for very long time now and they always been honest and done exactly what they said. I’m very happy with the website and how well the team managed it. If I have any qu... Voir plus

Noté 2 sur 5 étoiles

Really bad. Once the smarmy salesman collected the 50% deposit, it went immediately downhill. The staff are outsourced (cheaply inevitably) from other countries, and the additional sales' attempts... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(1 158)

154 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

A Fraud company, they only take your money

Very bad service, they took my money but didn’t even get me 1 lead, then I called them and ( Agada) was her name I guess, she told me to pay for 2 years and then after that you might get a lead. I called Stacey my account manager more than 10 times for 3 weeks, also messaged her but she never answered.
I called Keith more than 10 times but no replies. They won’t even Answer. All I would say that it’s a fraud company. They only take your money.

3 mars 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

The SEO campaign went active less than a month ago, as Agata and the client discussed over the phone this is not to generate leads yet as we are working to gain ranks on Google so the website can start to appear on page one. Our dedicated account manager discussed the campaign with the client via phone calls and emails since the start, if we had not been in contact the campaign, the client also provided information to get the campaign live. Google ads was also discussed if the lead generation is the priority where you pay per click on Google, this will cost more than £150+vat per month in comparison; the SEO is a beneficial campaign for a website less than 6 months old. Demanding a refund after less than a month after the campaign went live is not how business works, as stated in our terms we do require a 30 day cancellation notice, on this occasion we are happy to part ways and waive the notice period. SEO is a long term solution and there is no guarantee when leads are generated, unfortunately this client in unrealistic with expectations and making up a 2 year lie is not what Agata advised. We wish the client all the best with their future business endeavours.

Noté 1 sur 5 étoiles

Scam web service provider

I contacted this company late 2025. Their website purports to be professional & appears to be UK based.I required to have a professional services website to be created. What I got was far from that. It was apparent that I was dealing with sub-contractors who were not based in the UK.Having had experience of dealing with people whose English is not their native language previously, there’s a communication issue. In this instance also a competence issue about providing those services required. I’ve requested refund to my card provider upon two occasions previously. I’ve been ignored & have now requested chargeback by my card provider. I would recommend not to use this company. What they offer is not what received. I’d probably say that it’s verging upon a scam that provides services that it is not able to provide.

17 mars 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

David chose to get a theme (off the shelf) solution from us. He then claimed he purchased a bespoke solution of which we provided evidence that he clearly did not select. He went for the cheapest solution we provide. He then decided to complain that some of our staff work form overseas. Our staff have impeccable English and are fully trained in their roles. It's such a shame to see a project end this way...

Noté 5 sur 5 étoiles

very efficient team

very efficient team, pleasure to work with if anything i slowed them down! Can confidentally refer them to my colleagues -keep up the good work guys!

11 mars 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Thank you so much, Tawanda! We do intend to!

Noté 5 sur 5 étoiles

Seamless Website Experience with ElevateOM

I’m really enjoying working with Jackie and Avinash at ElevateOM. Jackie has been incredibly supportive and keeps me updated on timelines as my website is being built. Avinash works behind the scenes using his technical expertise to make sure everything is created exactly how I’ve envisioned it.

No amendment is ever too small, and he’s always willing to go the extra mile to get things just right. This is the second time I’ve created a website, but it’s my first experience with ElevateOM, and so far the process has been smooth and seamless.

I would highly recommend them - especially Jackie and Avinash - to anyone looking for a professional, friendly team that genuinely cares about bringing your website vision to life.

8 mars 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Thanks, Adanna, so nice to hear this about Jackie and Avinash!

Noté 1 sur 5 étoiles

I'm having a terrible experience.

I'm having a terrible experience with the company. They were very attentive and responsive in the beginning when I wanted a website. I do not like my website at all. Due to the coding on Wordpress it's very difficult for me to fix it myself. I pay for monthly hosting and support but they either are slow to respond or ignore me completely. I'm very unhappy with the service.

6 mars 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Thank you for the feedback, Kate. Please do email support@ for any requests you do have. We ALWAYS reply to all of our clients and we are very quick, too! Could you let us know where you were sending emails?
WordPress is an award winning platform and is user friendly. If you are having any issues editing anything, just let us know and we will be happy to assist. If you are on WebCare MAX, you don't need to fix a thing, just let us know and we will take care of it for you!

Noté 5 sur 5 étoiles

Fantastic dedicated team

Fantastic dedicated team! Super happy with my brand new website.
They made the whole process simple and easy to understand.

3 mars 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Thanks, AJ!

Noté 5 sur 5 étoiles

The team at elevate have been extremely vigilant

The team at elevate have been extremely vigilant in creating my website and helping me with all the extra element that go with it. Even with my poor communication at times they have persisted given me a brilliant bespoke website

20 février 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Thanks for your review, Joshua

Noté 4 sur 5 étoiles

TeenTrowbridge

This was a tricky thing to do arranging an Eventbrite page for multiple events and publishing them on social media. Jodi was brilliant. She was really helpful and worked very hard to get everything set up in a short space of time.Other staff were also helpful in setting up social media pages.

20 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

If I could give them minus

If I could give them minus, they absolutely deserve it, I’m not technical at all and hoped they world help from start to finish how wrong , if your looking for help those are not the website people I’m not technical at all , but now I have to learn as they are no help at all after paying over £1000 disappointing

16 février 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Thank you for your review, though it is rather sad to see. The project was completed two months ago, however you have requested design changes. We have replied asking for more information so are quite confused with the review. We shall be in touch again, however.

Noté 5 sur 5 étoiles

My experience with ElevateOM was very positive and have built us a great website.

My experience with ElevateOM was very positive, all my queries were answered promptly and although everything was done by emails I felt that they really understood my requests.
There were several changes during the process as the Trustees pointed things out but all done swiftly.
As a charity the price from ElevateOM was very competitive compared to prices we have heard other charities have paid out for a website.
Elevate have a huge album of photos and every person who worked on the different aspects of the website carried out my requests the same day.
I recommend ElevateOM to anyone who wants
a new website at a reasonable price and work with people who understand and who are very patient.

2 février 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Thank you, Margaret!

Noté 5 sur 5 étoiles

A very good service from ElevateOM

A very good service from ElevateOM - building a smart looking new website in quick time, while promptly responding to every minor edit and query that then arose, made it a very good choice of provider. Thank you.

13 janvier 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Thank you ,Matthew!

Noté 5 sur 5 étoiles

2 websites and very happy with both.

We’ve now worked with ElevateOM on two separate website projects, and both experiences have gone very well.

This is the second site they have built for us, and once again the process was handled professionally. The team were responsive, quick to deal with updates and amendments, and implemented changes efficiently when requested.

Communication was clear throughout, and any adjustments we needed were handled promptly without unnecessary delay.

We’re pleased with the outcome and would fully recommend ElevateOM to anyone looking for website development and support.

13 février 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Thanks, Daniel! We do try our best!

Noté 5 sur 5 étoiles

ElevateOM has been looking after our…

ElevateOM has been looking after our SEO for a few years now we have seen a steady rise in our online presence . Customer service is great ,we have a great dedicated project manager who keeps us updated and advised once a month including a 15 minute check in call if required. The price is also reasonable and we rank number on 1st pages for quite a few of our Key words.

12 février 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Marie, thank you so much for your lovely feedback!

Noté 5 sur 5 étoiles

Excellent Customer Support

Chai in support dealt with my request to change the calendar date on the Your Buyers Guide website in double-quick time. Elevate OM are brilliant in keeping a website up-to-date.

10 février 2026
Avis spontané
Logo de Luminaldigital

Réponse de Luminaldigital

Thank you so much, John!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus