Humble greetings and thank you Luminary! Your product is immaculate and I am definitely purchasing more items🤞😁. Thank you for the great service and the ample communication via WhatsApp, which mad... Voir plus
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Lisez les avis des autres
Looks even better in person and feels great to wear. Really impressed with the quality and how much it catches the light. For the price, I think it’s excellent value for money. Very happy with it!
Great experience dealing with the Luminary team. Had a small factory fault on my chain which was a few months old. I contacted the team to inform them of what happened. The item was replaced with... Voir plus
L'entreprise a répondu
I give these guys 200% just on the personal customer service alone, making sure you are happy by all means! I think their products speak for themselves, I have two so far and window shopping every wee... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
South African Luxury Hip Hop Jewellery
Coordonnées de contact
15 Harriet Crescent, 2191, Johannesburg, Afrique du Sud
- +27 60 634 7112
- info@luminarysouthafrica.com
- luminaryjewellery.com
4,7
Excellent
455 avis
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N'a pas répondu aux avis négatifs
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Best customer service
Best customer service, received my parcel quickly and the communication was the best. The product as well is on another level, very happy with your service.
14 octobre 2023
Réponse de LUMINARY
Everything is on that #LuminaryLevel 🥶
Very happy with the service
Very happy with the service. Link was delivered on time. It’s a birthday present for my son and I can’t wait for him to see it😊
11 octobre 2023
Réponse de LUMINARY
Hope your son enjoys his drip 🥶
Réponse de LUMINARY
Shoutout fam ❤️🔥
Firstly i love their products.Secondly…
Firstly i love their products.Secondly their communication is on point about your delivery.
2 octobre 2023
Réponse de LUMINARY
#LuminaryLevel 💎
I absolutely love how they communicate…
I absolutely love how they communicate with you as the customer and all the updates that are provided to you as a customer.
The service was exceptional
2 octobre 2023
Réponse de LUMINARY
We got you 💎💎💎
The qaulity let alone the delivery…
The qaulity let alone the delivery service was on point
1 octobre 2023
Réponse de LUMINARY
Yessir!! LUMINARY WAY 🏆
The product arrived earlier and i love…
The product arrived earlier and i love the bracelet.
22 septembre 2023
Réponse de LUMINARY
Thanks Angelique 🙏
Réponse de LUMINARY
And that's a FACT! 💨
Réponse de LUMINARY
Shoutout fam! 🥶
The parcel arrived very quick which I…
The parcel arrived very quick which I was happy about . It was a gift and he loved it . I was expecting the chain to feel a little more stronger , it kind of felt like might break easily. But overall loved the experience
14 septembre 2023
Réponse de LUMINARY
Thanks for the feedback, Boitumelo. The chain that comes with the Holy One Pendant is a fine chain however won't break unnecessarily. Please do give us a shout if you have any questions or concerns.
I feel more special now
I feel more special now , luminary light my neck actually !
17 septembre 2023
Réponse de LUMINARY
You're on the LUMINARY 🌊
No refunds allowed
While nothing wrong with the product/delivery, I felt it looked better in the picture on website. Considered returning for a refund only to see that they don't allow cash refunds. Uploading for visibility incase anyone else uncertain
16 septembre 2023
Avis spontané
Réponse de LUMINARY
Hi Dean,
We’re sorry you feel this way. We pride ourselves in our product photography to ensure that the products displayed via the photos on our website are of a great quality in order to display the details, and in this case the links of the chain itself. We haven’t received a review or complaint regarding the items looking different online to how they look in real life. In fact, when it is mentioned, the general comment is that the items look much better in real life vs looking at them online through a photo.
Our products are of only great quality, and we ensure we maintain this consistently throughout all our products. With this being said, and in the case your chain was defected or broke due to a defect, we would happily replace it for a replacement item.
We apologize again that you feel this way and that the photos look different online vs in real life.
All around great!!
Absolutely love my earrings!!
And the delivery was quick and efficient, with good but not excessive communication all the way.
29 août 2023
Réponse de LUMINARY
10/10 we got you! Shoutout fam
Safe platform, great product
From ordering online and a safe payment platform to delivery. As a first time customer, this was very pleasant and it gave me peace-of-mind. The product and packaging…lovely.
4 septembre 2023
Réponse de LUMINARY
We always appreciate reviews like this. Enjoy your drip 💧
Crazy clean piece and the quality is impeccable 😮💨
Love the fact that they’re on WhatsApp and they update you about your order all the time.
28 août 2023
Réponse de LUMINARY
Shoutout Liam 🥶 Enjoy your new piece!
The best in the game
Great customer service from the ordering stage right through to receiving my order ,and the quality is just exceptional well done to the luminary team yall rock !
24 août 2023
Avis spontané
Réponse de LUMINARY
Shoutout Brad 🥶
Excellent & Quality Products
Everything came on time no delays!!
10/10 Communication skills and 10/10 Quality Services & Products.
22 août 2023
Réponse de LUMINARY
You know its the level 💎
Réponse de LUMINARY
SA's #1 🥶 You know the deal!!!
quality of the product is great
quality of the product is great, beautiful Tennis chain.
Service was quick and efficient.
Communicated through out the process.
My boyfriend is so excited to wear it.
20 août 2023
Réponse de LUMINARY
#TheLuminaryExperience in a nutshell 🏆
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