From first contact with Lunn's Jewellers to the actual purchase I was impressed with their organisation. They kept me informed at every step of the process, ensured that my purchase would fulfil my... Voir plus
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Lisez les avis des autres
Lunns are first class all the time. My husband purchased David Yurman ear rings and he also purchased a David Yurman necklace in December 2025. The welcome is lovely and the coffee beautiful. S... Voir plus
L'entreprise a répondu
I had an exceptional experience at Lunn’s Victoria Square when choosing an engagement ring. From the moment we walked in Martine made the whole process feel relaxed, special and completely stress-fre... Voir plus
L'entreprise a répondu
Today I happened to be passing Lunn's Rolex store and popped in after seeing an incredible variety of watches in the window. Once inside, I was privileged to spend over an hour with Morgen, who shared... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Coordonnées de contact
Queens Arcade, BT1 5FE, Belfast, Royaume-Uni
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Excellent
387 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Luke was amazing to deal with buying my…
Luke was amazing to deal with buying my Rolex Explorer. This was a watch I always wanted and Luke made it an amazing experience. Submariner next please.
24 décembre 2025
Réponse de Lunn's Jewellers
Hi Liam,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Luke, and will be sure to pass this message on to him. We hope you enjoy your new timepiece, and look forward to seeing you again soon.
Best wishes, Lunn's
A Fantastic Company
A Fantastic Company. I have been purchasing from Lunns for years now and they are an amazing company who really go out of their way to accommodate you and make the experience feel special.
29 novembre 2025
Réponse de Lunn's Jewellers
Hi Martin,
Thank you for your kind 5 star review. We are delighted to hear you had such a special experience with us, and look forward to seeing you again soon!
Best wishes, Lunn's
Réponse de Lunn's Jewellers
Hi Irene,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Memorable Experience
I recently had the pleasure of visiting the Rolex store to find a special birthday gift for my husband, and I must say, the experience was nothing short of exceptional! From the moment we walked in, we were greeted with warmth and professionalism by Sian and Deborah, who truly made us feel valued as customers.
Sian's extensive knowledge about the watches and their features was impressive. She took the time to understand what my husband likes and guided us through various options, making it easy to find the perfect fit.
What started as a plan to purchase one watch quickly turned into an exciting decision to take home two! Both Sian and Deborah made the entire process seamless, ensuring we felt comfortable and confident in our choices. Their dedication to customer satisfaction is commendable and truly sets this store apart.
Overall, this visit to the Rolex store was a memorable experience that exceeded our expectations. I can't recommend Sian and Deborah enough for anyone looking to make a special purchase. Thank you for making my husband's birthday memorable!
9 janvier 2026
Avis spontané
Réponse de Lunn's Jewellers
Hi Suzie,
Thank you for your kind 5 star review. We are so delighted to hear you had such a positive experience in our Rolex boutique and will be sure to pass this message on to Sian and Deborah. We hope you and your husband enjoy your new timepieces, and look forward to welcoming you back to store in the future!
Best wishes, Lunn's
Stunning
Wow! The ring I purchased was stunning
It was out of this world,my package arrived opened large box, in side was a gorgeous jewellery case,my word it was stunning, I was over the moon,a lovely letter with ring and jewellery case, hand written words,over and above service
6 janvier 2026
Réponse de Lunn's Jewellers
Hi Jacqueline,
Thank you for your kind 5 star review. We are so glad to hear you were happy with your new ring. We will be sure to pass this note on to our Online Concierge team, and we look forward to dealing with you again in the future!
Best wishes, Lunn's
Exactly service just what you would expect
Can’t thank Hannah Grace for her expected advice
18 décembre 2025
Réponse de Lunn's Jewellers
Hi Donna,
Thank you for your kind 5 star review. We will be sure to pass your kind message on to Hannah-Grace. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Exquisite Jewelry
Exquisite Jewelry backed up by excellent Customer service. The young lady I spoke to in Customer Services was courtesy helpful and assuring regarding my purchase
20 décembre 2025
Réponse de Lunn's Jewellers
Hi Coleen,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience online, and we look forward to dealing with you again in the future!
Best wishes, Lunn's
Perfect product, perfect delivery
Quick delivery. Use DHL so it’s all nicely tracked.
Excellent product and perfect condition.
Fantastic communication over the whatsapp option on website. Quick to respond.
Can’t recommend enough
29 décembre 2025
Réponse de Lunn's Jewellers
Hi Sam,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience purchasing online with us. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Always a warm and welcoming feel from…
Always a warm and welcoming feel from the doorman that greets you to the doorman that lets you back to the real world.
Great service,Great product knowledge
A pleasure to deal with Fraser
27 novembre 2025
Réponse de Lunn's Jewellers
Hi Simon,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience when visiting us. We look forward to welcoming you back soon. Wishing you a Happy New Year.
Best wishes, Lunn's
First class service from amazing staff
I ordered a beautiful Omega watch from Lunn’s for my husband’s birthday. I cannot fault the ordering process, the staff’s knowledge and the top class customer service that I received from Conor and Travis. We drove to Belfast from Dublin to collect the watch over a very busy Christmas period and we received such kind care and attention. I highly recommend Lunn’s and the Omega boutique for treating their customers impeccably.
22 décembre 2025
Avis spontané
Réponse de Lunn's Jewellers
Hi Ruth,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our OMEGA showroom, and will be sure to pass this message on to Conor and Travis. Wishing you a Happy New Year, and we look forward to seeing you again in 2026.
Best wishes, Lunn's
Réponse de Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and look forward to dealing with you in the future. Happy New Year!
Best wishes, Lunn's
Cartier purchase
Bought online supported with phone calls and emails, concierge team were first class
13 décembre 2025
Réponse de Lunn's Jewellers
Hi Gordon,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience online, and look forward to dealing with you again in the future! Wishing you a Happy New Year!
Best wishes, Lunn's
Réponse de Lunn's Jewellers
Hi Justin,
Thank you for taking the time to leave a review. We're sorry to hear that the packagaing didn't meet your expectations. If you would like to discuss this further, please feel free to contact us via email at concierge@lunns.com and we'll be happy to help.
Best wishes, Lunn's
Second purchase from Lunns jewellers
Second purchase from Lunns jewellers, always really quick, secure delivery. Safely packed!! Will definitely use Lunns jewellers again!
7 décembre 2025
Réponse de Lunn's Jewellers
Hi Sannam,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us online, and look forward to dealing with you again in future!
Best wishes, Lunn's
Great website
Great website, plenty of watches to choose from , picked the watch that I liked ordered it and then got nice email from Emma in Lunns concierge
Watch delivered by DHL few days ago
Excellent service from Lunns
13 décembre 2025
Réponse de Lunn's Jewellers
Hi Antoine,
Thank you for your kind 5 star review. We are delighted to hear how great you found our website and service from our Concierge team. We will be sure to pass this message on to Emma, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Warm welcome by the team on entry with…
Warm welcome by the team on entry with an offer of a drink. Everything part of the process was extremely easy from reviewing the watch through to buying. No hard sell and very helpful
6 décembre 2025
Réponse de Lunn's Jewellers
Hi Cormac,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience in store, and look forward to welcoming you back soon!
Best wishes, Lunn's
5* Customer Service
First class service from Travis again at Lunn’s Omega, Belfast. We visited in 2024 and received a warm welcome, excellent customer service and outstanding knowledge of the watch we were looking to buy.
We returned twice this year to purchase further items from Travis and were treated with the same friendly openness and professionalism experienced first time round. Nothing was too much trouble.
We thoroughly recommend Lunn’s Omega, Belfast and seeking out Travis for all your watch needs. He really is a fountain of knowledge!
15 décembre 2025
Avis spontané
Réponse de Lunn's Jewellers
Hi Allison,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our OMEGA showroom with Travis, and will be sure to pass this message on to him. We look forward to seeing you again soon!
Best wishes, Lunn's
It was a pleasure dealing with Lunn's
It was a pleasure dealing with Lunn's. Their online team(Emma) was so helpful ensuring a swift and smooth transaction in relation to product information and delivery. Thank you so much.
29 novembre 2025
Réponse de Lunn's Jewellers
Hi Robert,
Thank you for your kind 5 star review. We are delighted you had such a positive experience with us online, and will be sure to pass this message on to Emma. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Wedding ring purchase
From the minute you are greeted at the door till the moment you leave the whole experience is excellent, the staff attention to detail is second to none
8 novembre 2025
Réponse de Lunn's Jewellers
Hi Ian,
Thank you for your kind 5 star review. We are delighted to hear you had such excellent experience with us. We look forward to seeing you again soon!
Best wishes, Lunn's
Excellent experience.
Excellent experience.
Karen was very personable and helpful when choosing my beautiful earrings for a special birthday.
14 novembre 2025
Réponse de Lunn's Jewellers
Hi Pamela,
Thank you for your kind 5 star review. We are delighted to hear you had such great experience with Karen, and will be sure to pass this message on to her. We look forward to seeing you again soon!
Best wishes, Lunn's
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