From first contact to placing the order for dining chairs and bar stools. Communications were second to none, very fast delivery. And bar stools and dining chairs were beautiful, ready assembled so o... Voir plus
L'entreprise a répondu
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From first contact to placing the order for dining chairs and bar stools. Communications were second to none, very fast delivery. And bar stools and dining chairs were beautiful, ready assembled so o... Voir plus
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We bought the Marzio coffee table and a couple of the Willow Black coffee tables. Delivery times/ process was without issue. The design and quality are superb. I have no doubt we’ll buy again soon.
L'entreprise a répondu
Ordered large table and 8 chairs from this company. Chairs are handmade so slight mark and scratches are understandable. However, the price does not reflect that. For the price that i paid I was expec... Voir plus
Great delivery, friendly delivery ppl, they fitted up everything for me in my home. My only criticism is that they don’t remove the packaging of the table & chairs so they’ve now been sitting on my dr... Voir plus
L'entreprise a répondu
Luxury interiors, designed for real homes. At Lush Interiors UK, we offer high-quality, stylish furniture at accessible prices. From timeless statement pieces to bespoke designs, we bring elegance and craftsmanship to every space. Explore our collection at www.lushinteriors.co
Écrit par l'entreprise
86 Pullman Road, LE18 2DB, Leicester, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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amazing products and amazing company, went above and beyond to help us get delivery before xmax thank you so much

Réponse de Lush Interiors
So pleased with my purchase of kitchen bar stools. Great value - polite driver - really good communication. Highly recommended.

Réponse de Lush Interiors
Absolutely outstanding experience. From start to finish the level of customer service exceeded my expectations. The materials on both the table and chairs are really high end and feel excellent. Everything was delivered on time and in perfect condition.
I couldn’t be happier and would highly recommend

Réponse de Lush Interiors
The Luca Marble Dining Table from Lush Interiors is absolutely stunning. The marble top is luxurious and beautifully finished, with natural veining that adds elegance and character to the space. The table feels incredibly solid and well-crafted, making it both stylish and practical for everyday use. It has completely transformed our dining area and receives compliments from everyone who sees it. Exceptional quality and timeless design—highly recommended.

Réponse de Lush Interiors
What a fantastic company. I wasn’t completely sure about making such a big purchase online but i’m so glad we did. They were very helpful in answering all my questions before placing the order, and the chairs arrived within 2 days (i asked for them in time for christmas, although i left it really late). They look FAB! So so pleased.

Réponse de Lush Interiors
Absolutely love our furniture from Lush Interiors. We have the Luca Marble dining table with the Sandro chairs and 6 Sandro bar stools. They are very well built, beautiful fabric and look amazing, complimenting our new kitchen perfectly. The delivery guys were so polite and very helpful. Unpacking and putting all our furniture in place.
We get so many lovely comments on the furniture. So much so, that when a TV production crew were here filming an advert in our kitchen, they really wanted to use the bar stools in their shoot.
We will definitely use Lush Interiors again.

Réponse de Lush Interiors

Réponse de Lush Interiors
We love out new dining table, the quality is amazing and it looks even better than it did in the pictures. Delivery was also very efficient

Réponse de Lush Interiors
BEWARE and AVOID if you want quality items ! Read all the reviews not just the ones they show on website
Disgraceful company- item was of a very poor cheap quality and the company just kept giving me the round around and blamed manufacturer (Lush are at best a middleman who do not check or see the items they sell) . I was told that they had prioritised my collection ( I even spoke to the company director) yet they failed to book the collection ( I contacted the manufacturer myself and was told they had no collection requested for my address!) I arranged the collection myself as Lush were doing everything possible to avoid collecting the item and having to refund my money ! My contract of sale was with Lush ( who had my money for weeks prior to delivery and yet they didn’t want to know when it came to rectifying the issue and issuing a refund !
VERY POOR QUALITY ITEMS charged at inflated prices and THE WORSE AFTERSALES and customer service is non existent! AVOID AVOID AVOID Purchasing anything from LUSH INTERIORS !!!! still not got my refund!
BEWARE of purchasing from this
DISGUSTING COMPANY

Réponse de Lush Interiors
Really love my table and chairs. Nice, friendly delivery guys. Would buy again from Lush.

Réponse de Lush Interiors
Dining table and chairs set is beautiful. Drivers were super friendly and the furniture looks and feels amazing. Super comfy chairs and table is very well built

Réponse de Lush Interiors
Ordered large table and 8 chairs from this company. Chairs are handmade so slight mark and scratches are understandable. However, the price does not reflect that. For the price that i paid I was expecting near to perfect. Anyways contacted customer services and all I get is “sorry we are unable to do anything” overall it’s a beautiful dining set the fitters were also lovely and friendly but the customer service needs a massive improvement. Quick to take money but no solution. What a disgrace!!!
Love our new dining table. Thank you. Delivery was fast and we were kept upto date on delivery throughout. Will shop here again

Réponse de Lush Interiors
Quick turnaround, great service, fast delivery. Really satisfied with the service and quality from lush interiors, would definitely recommend. My go to company now for all things furniture.

Réponse de Lush Interiors
I ordered a table from this company on November 3rd, and the stated delivery time was 4 weeks. It has now been nearly 6 weeks, and I have still received no update regarding the delivery status.
The most frustrating part is the constant spam of emails I'm receiving, all asking me to give them a review about the table—a table I was supposedly meant to have received two weeks ago! It's ridiculous to relentlessly ask for a review when you haven't even fulfilled the order.
If you can't deliver within the advertised 4-week window, don't put that timeframe on your website. Instead of sending a spam of emails demanding a review, they should be sending an update on when my product will actually arrive. This is completely unacceptable.

Réponse de Lush Interiors
The service was excellent the delivery guys very efficient and the quality of the furniture excellent

Réponse de Lush Interiors
Great service and products.
We purchased 3 x Sandro Velvet barstools.
We travelled to the showroom / warehouse in Leicester to view the stools in person. The staff were very helpful throughout and there was no pressure to purchase. They left us alone to view the products in our own space and time, with advice offered when sought.
Communications were excellent throughout via email.
We travelled down a second time and were convinced and purchased the barstools. Even better, they offered the Klarna 3-instalment payments option, which we took out. They had the stock available and we were able to purchase the stools and travel back with them.
Great quality products - highly recommended. We were able to get an additional discount online for Black Friday deals.
I would highly recommend Lush Interiors to anyone who wants to purchase quality products and with a fantastic customer service experience!

Réponse de Lush Interiors
appalling customer service and after sales , item arrived damaged and was told it had came direct from manufacturer so it wasn’t lush’s fault and the manufacturer had to sort it out! lady on the phone was dismissive and rude , took no accountability and passed the blame, still waiting on a collection date as it has nothing to do with Lush and up to manufacturer , they are basically a middleman that takes your money and then doesn’t want to know when there is a problem! Premium prices for poor quality items that they don’t even see, handle or quality check yet claim to offer high quality pieces that are chosen for their quality and craftsmanship! AVOID

Réponse de Lush Interiors
Don’t walk… RUN! I was going to spend in excess of £2500 on this exact set and thank god I found lush interiors. The quality is amazing - instructions clear and assembly easy. The table is blooming heavy but it’s such good quality and sturdy. Absolutely in LOVE - delivery drivers were so sweet too. Seamless from start to finish thank you xx

Réponse de Lush Interiors
I’m not really one to leave reviews but I have to in this instance. We are absolutely over the moon with the service that we’ve received from the team at lush interiors.
We placed an order in the early Black Friday sale on 1st November. Shortly after, I contacted Lush Interior to cheekily ask if they could hold the furniture as we were awaiting a moving date. They happily obliged and kept hold of my furniture for weeks. We had a table, chairs, coffee table and bar stools so not exactly a small order to house for us. They were exceptional. We chose our delivery date and the delivery team came to the property first thing in the morning and even put together all of our items. The delivery team were extremely professional, asking could they use certain tools in the house because of our tiles and were really kind and helpful. They were absolutely brilliant and I will most definitely be purchasing again from this company.

Réponse de Lush Interiors
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