My friend and I bought two identical bags from this shop and our experience was amazing! The bags were in brand new condition with complete accessories with Selfridges authentication included (at a f... Voir plus
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I bought this Gucci Red Marmont Medium in £699, the best price I could find in London, almost in new condition! Got an online authentic certificate documents from Legit. Happy about my new Bag 😊 Wil... Voir plus
L'entreprise a répondu
I have purchased 2 beautiful Chanel handbags & they are both like new! I asked lots of questions relating to both bags before purchasing & and was answered & helped all the way through! I was asked wi... Voir plus
L'entreprise a répondu
I purchased a bag from this seller and now have concerns about its authenticity, so I’m in the process of having it re-authenticated. What raised red flags for me is that the seller’s name changed... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
London-based pre-loved luxury store, offering guaranteed authentic designer handbags at exceptional prices. Discover iconic styles from Hermès, Chanel, Dior, Louis Vuitton, Celine, and more in our ever-evolving collection. We also offer a one-on-one private showroom viewing experience by appointment. For more information or to book your visit, please contact: info@luvluxlondon.com
Coordonnées de contact
17 Hanover Square, Mayfair, London., W1S 1BN, London, Royaume-Uni
- 07902013402
- info@luvluxlondon.com
- luvluxlondon.com
4,2
Bien
23 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bought shirts and returned no…
Bought shirts and returned no communication and still no refund. Significant amount of time passed. AVOID. AWFUL
14 août 2025
Avis spontané
Réponse de LUV LUX LONDON
Dear Customer,
Thank you for your feedback.
We are unable to identify the purchase described in your review. LUV LUX LONDON has always specialised exclusively in pre-owned luxury handbags and has never sold shirts, clothing or other textile products.
If you believe this review relates to a purchase from LUV LUX LONDON, please feel free to contact us directly with your order details and we will be happy to investigate and assist you.
Kind regards,
The LUV LUX LONDON Team
Fantastic experience shopping with this…
Fantastic experience shopping with this store! The bag I received was absolutely beautiful and exactly as described. It even passed all authenticity checks without issue, which gave me real peace of mind. Communication was smooth and professional, and this is clearly someone who takes customer service seriously. I’ve already come back for a second purchase — highly recommended!
2 juin 2025
Avis spontané
Réponse de LUV LUX LONDON
Dear Ke,
Thank you so much for your wonderful review and for your continued trust in LUV LUX LONDON.
There is no greater compliment than a client choosing to return for a second purchase, and we are truly grateful for the confidence you continue to place in our team. Building long-term relationships with our clients is one of the things we value most, so it means a great deal to know that you chose to shop with us again.
We are delighted to hear that your beautiful handbag arrived exactly as described and that it successfully passed your independent authenticity checks, giving you complete peace of mind. Authenticity, transparency and carefully selecting exceptional pre-loved luxury pieces have always been at the heart of everything we do.
Thank you also for recognising our customer service and communication. We believe that purchasing a luxury handbag should be an enjoyable and reassuring experience from beginning to end, and it is incredibly rewarding to know that this was reflected throughout your journey with us.
As always, every purchase from LUV LUX LONDON is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance, our team will always be delighted to help.
Thank you once again for your continued trust and recommendation. We look forward to welcoming you back again and helping you discover the next special addition to your collection.
Warm regards,
The LUV LUX LONDON Team
Amazing bag!
Absolutely thrilled with my purchase from LUV LUX LONDON! The Chanel bag arrived in pristine condition — exactly as described, if not better. It’s clear that they take great care in selecting and authenticating their pieces. Communication was smooth and professional throughout, and the packaging was secure and elegant. Highly recommend for anyone looking for trusted, high-quality pre-loved luxury.
27 mai 2025
Avis spontané
Réponse de LUV LUX LONDON
Thank you so much for your wonderful review and for choosing LUV LUX LONDON.
We are absolutely delighted to hear that your Chanel bag exceeded your expectations and arrived in pristine condition. Providing carefully selected authentic luxury handbags that are accurately described and beautifully presented is something we take great pride in, so your kind words truly mean a great deal to our team.
Thank you also for recognising the care we put into every stage of the process, from authentication and communication to packaging and delivery. We believe that purchasing a pre-loved luxury handbag should be just as exciting and reassuring as buying a brand-new piece, and we are delighted that your experience reflected this.
As with every purchase from LUV LUX LONDON, your Chanel is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance, our team will always be happy to help.
Thank you once again for your trust and recommendation. We hope to welcome you back again soon and help you find your next special piece.
Warm regards,
The LUV LUX LONDON Team
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