Our trip to Italy with Luxo Italia was nothing short of extraordinary! Paul and his team designed an incredible, seamless itinerary that perfectly balanced luxury, authentic culture, and unfor... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Our trip to Italy with Luxo Italia was nothing short of extraordinary! Paul and his team designed an incredible, seamless itinerary that perfectly balanced luxury, authentic culture, and unfor... Voir plus
L'entreprise a répondu
We booked our first trip to Italy using Paul from Luxo Italia. From the moment we stepped off the plane in Rome to our departure, Paul handled everything perfect. The hotels he selected - Portrait R... Voir plus
L'entreprise a répondu
We were so thankful and glad we chose Luxo Italia to plan our Italy trip. Every detail was handled, the accommodations were exceptional and the transfers and service were terrific. It was a tota... Voir plus
L'entreprise a répondu
Vacanza memorabile alla riscoperta dell'Italia con mia figlia. Siamo state benissimo senza mai annoiarci tra visite guidate di città d'arte, degustazioni di vini, corsi di cucina, Spa, gite a cavallo... Voir plus
L'entreprise a répondu
Luxo Italia is a boutique luxury travel company specializing exclusively in tailor-made journeys throughout Italy. We design highly personalized experiences for discerning travelers who want to discover Italy beyond the ordinary — combining exceptional hotels, private guides and drivers, exclusive access, remarkable food and wine experiences, and the places and people that make Italy truly unique. Our approach is personal by design. Every journey is created around the individual traveler, with meticulous attention to detail and the support of our team before, during and throughout the trip. With deep local knowledge and long-standing relationships across Italy, we open doors that are often difficult to access independently and take care of the complex logistics behind a seamless journey. We don't believe luxury is simply about five-star hotels. For us, true luxury is having the right experience, in the right place, at the right time — designed entirely around you.
Corso Europa 15, 20122, MIlano, Italie
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The itinerary that Paul Lewis arranged for my wife and I and another couple was truly the trip of our life. Paul was able to make every step of the journey a first class memorable experience for us. From the minute we landed in Rome and were escorted to our ground transportation to being delivered to our returning flight in Milan, all was expertly handled. The hotels, reservations, tours and ground transportation was all flawless.
We did work with Paul letting him know what we were interested in doing and he did all of the rest.
He communicated daily with us, providing info and drivers times and names. Five star service the entire time and capped of with a great dinner together our last night in Italy.

Réponse de Luxo Italia
Just finished 3 glorious weeks in Italy.Travelled to many cities from north to south ,so the planning was critical. Had at least 10 private transfers and a variety of beautiful hotels . Everything went as smoothly as I could have hoped for! Took a big leap of faith last year and put our trust in Paul Lewis from Luxo-Italia. Off of a phone call we entrusted our trip to Paul and could not be happier. Key for me was his honesty and professionalism. What’s also great is Paul is down to earth and actually listens to what is important to you! He was in constant contact throughout our travels making sure everything was to our liking. Very grateful how things worked out. Lifetime of new memories and already planning a next trip with Paul once again being our travel agent. He earned our respect and trust!

Réponse de Luxo Italia
Luxo Italia pulled a rabbit out their hat for our trip! Our trip was planned at the last minute, and they put together an amazing experience. I tried briefly, without success, to plan a few things for my family. At the late time, I couldn't really find much that was appealing. They literally had no time to plan but really delivered with white glove personal service.
Every detail was very customized for us and all the people with dealt with were very professional. We had great private tours in Florence, high end winery visits and an amazing cooking class in the Tuscan countryside, and luxury accommodations and delicious meals throughout Italy. Timing and transfers were all on schedule with professional staff.
We are very grateful to Paul and Luxo Italia for a fantastic experience. I will be using them again.

Réponse de Luxo Italia
I truly can not thank Paul Lewis at Luxo Italia enough! Our vacation to Italy was flawless thanks to Paul. Our schedule was perfect, the hotels we stayed in were beautiful, the restaurants Paul set up were delicious, the walking tours in Rome were life changing, the transportation Paul set up was flawless. I truly can not thank Paul enough for such a beautiful time visiting Italy. We are already planning on returning and we would only work with Paul.
His experience starts the minute you are greeted when stepping off the plane. Paul checked in daily while we were in Italy and made sure we had everything we needed. The people Paul surrounds himself with are kind, Bilingual and went above and beyond. We also had the pleasure of meeting Paul who came to Rome with his wife to have dinner with us. Such a personal touch that was so kind. My husband and I would HIGHLY Recommend using Paul for your next visit to Italy.

Réponse de Luxo Italia
Amazing trip to Italy and Switzerland thanks to Luxo Italia! We highly recommend using Luxo Italia if you’re wanting an extraordinary Italy experience.
We met pre-Covid with the owners Paul and Andrea to discuss the possibility of using Luxo Italia to arrange all the details for our trip. Immediately we knew they were trustworthy and extremely familiar with what a 5-star experience should entail, particularly in all areas of Italy. We booked our trip for June 2020 and then had to cancel given Covid travel restrictions. We had made a substantial deposit with them and had decided to leave the deposit with them, knowing we wanted to take the trip as soon as it was reasonable to travel again. We trusted them to ensure that the deposit was secure and 2 years later, we were planning again!
Every single detail was covered beautifully:
- private transfers in luxury vehicles from every location to another
- amazing hotels and hotel rooms
- boat tours in Capri and Como
- wine tasting and Michelin star lunch in Tuscany
- guided tour with history expert in Florence
- several Michelin star restaurants throughout our trip.
We had an amazing experience thanks to Paul and Luxo Italia! During our travels, Paul was immediately responsive to any questions and prepared us for the next day’s activities the evening before. His responses were commonly within minutes and we knew we had a friend and advocate with us along the way.
Luxo Italia is truly incredible!

Réponse de Luxo Italia
Since the beginning the requests were heard and got very good shape with the suggestions made by Luxo Italia. They put together a very good itinerary and we really enjoy the trip thanks to the good coordination of the activities and the convinient schedule. All the trips were covered in time and the lodging was great. On one of the hotels that we arrived we had a minor inconvinience however Luxo Italia was there for us and fix it asap. I strongly recommed traveling with them, they make Italy seen more great than what is already is.

Réponse de Luxo Italia
My family and I just returned a 2 week trip to Italy planned by Andrea at Luxo Italia. From my initial inquiring email through the wonderful opportunity to dine with Andrea in Florence - every experience was simple perfect. He took time to understand our vision for the trip and get to know our preferences to create a very special and customized itinerary. There is not a bit I would change (well, except for the opportunity to stay longer!) from his original proposal. We were provided great communication throughout the trip. We loved each of our tour guides and all of our drivers. If you are considering a trip to Italia, save yourself the time of researching options and call Andrea first. We are already talking about our next trip! Bravo Luxo Italia!

Réponse de Luxo Italia
Paul & Luxo Italia made this a “you only live once” vacation of Italy. They gracefully put together an amazing package of once in a lifetime events & experiences; all coupled with 5-star hotels and transportations. He did an amazing job of incorporating our previously booked cruise. He kept in contact everyday to make sure all proceeded as planned and went out of his way to book special dinners even during parts of the trip not booked through him. Would go nowhere else for out next Italy adventure but back to Luxo Italia. Thank you Paul.

Réponse de Luxo Italia
Paul and his team made a trip to Italy stress free and easy for us .Paul is available 24/7 to sort any issues and wherever possible got us room upgrades and fun treats.
Drivers were punctual and polite -the hotels we chose with him were superb .
I highly recommend using them for your next trip to Italy -I know we will,

Réponse de Luxo Italia
Semplicemente perfetti..molto organizzati nella cura del cliente e delle sue necessità ,tempestivi e capaci di entrare in sintonia con il cliente.Bravi

Réponse de Luxo Italia
Luxo Italia took such a good care of us during our honeymoon - the attention to details is amazing! Everything we discussed prior to our trip was taken into account and even exceeded our expectations. We travelled during uncertainty of COVID restrictions between countries - Luxo provided all the necessary info in a timely manner and even went an extra mile to explain the newly changed rules to the venues to ease our experience. All the venues and people that accompanied us on our custom events were carefully chosen and made our experience even more unforgettable. Luxo is the right partner if you want to have a truly lux experience in Italy and make unforgettable memories for life. We will definitely come back to Luxo for our next adventures to explore other parts of Italy because this experience makes a whole lot of difference!

Réponse de Luxo Italia
Andrea and team were nothing short of exceptional. Our trip to Italy to celebrate my wifes birthday was magical. Thanks guys so much for making it an everlasting one! Our guests are still raving on and on about the trip ;) Stay flying guys! Ciao.

Réponse de Luxo Italia
Paul and his team exceeded our expectations! We travel to Italy annually and this was the first time we used a company to help with the planning. It was our best trip yet! We had experiences that we wouldn't (and likely couldn't) have had without Paul's assistance. No request seemed to be a problem. Our itinerary was perfectly planned, seamless and everything (plus some) that we hoped it would be. It was very organized with the perfect amount of leisure time!
Grazie to Paul and Luxo Italia!

Réponse de Luxo Italia
Planning our vacation with Luxo Italia was one of the best decisions for our trip to Italy. Paul put together an itinerary that fulfilled all of our expectations and beyond. He made amazing reservations at restaurants and hotels. He was always in touch with us coordinating our transfers to one city to another. Even when we decided to make some last minute changes he managed to rearrange everything for us seamlessly. I will make my next trip to Italy with Luxo Italia without a doubt.

Réponse de Luxo Italia
A visit managed by Mr Andrea was one of the most extraordinary ways to spend a weekend in Venice. Such high class experience seemed impossible to be delivered in this extremely challenging time of world's epidemic. From unique concept, exclusive access to historical sites, great communication, attention to details and absolutely fantastic atmosphere from the very beginning to memorable finale. Professionalism in every detail. Well done, Luxo Italia.
Vacanza memorabile alla riscoperta dell'Italia con mia figlia. Siamo state benissimo senza mai annoiarci tra visite guidate di città d'arte, degustazioni di vini, corsi di cucina, Spa, gite a cavallo e sorprese incantevoli. Una bellissima settimana in Toscana ed Umbria! Grazie Paul per questa eccellente organizzazione. Torneremo sicuramente a fare appello agli impareggiabili servizi della vostra unica agenzia. Francesca e Joan

Réponse de Luxo Italia
LUXO ITALIA most assuredly lives up to name! After traveling to Italy several times in the past we made the decision to have LUXO ITALIA plan our last trip to Italy. That was the best travel decision we have ever made!

Réponse de Luxo Italia
We are a multi-family office, based in Switzerland, and we have used the services of Luxo Italia to organise holidays and longer stays of our highly demanding clients in Italy - in the mountains and at the beach. Paul and Andrea always came up with a variety of solid options, checked the chosen location themselves, handled very substantial payments with great care and provided very reliable 24/7 support prior and during the clients‘ stay. They always go an extra mile and they love what they do. We can highly recommend them.

Réponse de Luxo Italia
Excellent service and always available. Stayed at the most fantastic places you could imagine. They advertised as a tailor-made experience. This was exactly what we had. Thanks Paul and Andrea

Réponse de Luxo Italia
LuxoItalia makes your wishes come true, making your holiday in Italy even more special than you initially immagined. Andrea & Paul know the best spots to visit, without overcrawded squares, waiting in lines and boring tours. Their efforts to personalize each trip to the expectations of the clients are paying off; one can be sure that he's paying for what he'd asked. Furthermore, their 24h assistance is a true asset - if something goes wrong, you can be sure that the local will assist you with sorting whatever needs to be solved. Knowing that the person on the other side of the phone personally knows the management of the hotel you are staying, the guide and is in the same time zone like you, gives a lot of comfort - and that's what you are looking for while on a holiday. No stress or worry!

Réponse de Luxo Italia
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.