Luxo Italia Avis 

64
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

Our trip to Italy with Luxo Italia was nothing short of extraordinary! Paul and his team designed an incredible, seamless itinerary that perfectly balanced luxury, authentic culture, and unfor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We booked our first trip to Italy using Paul from Luxo Italia. From the moment we stepped off the plane in Rome to our departure, Paul handled everything perfect. The hotels he selected - Portrait R... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were so thankful and glad we chose Luxo Italia to plan our Italy trip. Every detail was handled, the accommodations were exceptional and the transfers and service were terrific. It was a tota... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vacanza memorabile alla riscoperta dell'Italia con mia figlia. Siamo state benissimo senza mai annoiarci tra visite guidate di città d'arte, degustazioni di vini, corsi di cucina, Spa, gite a cavallo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. aussi dans
  3. Agence spécialisée dans l'organisation de fêtes
  4. Organisateur d'événements
  5. Organisateur de mariages

Écrit par l'entreprise

Luxo Italia is a boutique luxury travel company specializing exclusively in tailor-made journeys throughout Italy. We design highly personalized experiences for discerning travelers who want to discover Italy beyond the ordinary — combining exceptional hotels, private guides and drivers, exclusive access, remarkable food and wine experiences, and the places and people that make Italy truly unique. Our approach is personal by design. Every journey is created around the individual traveler, with meticulous attention to detail and the support of our team before, during and throughout the trip. With deep local knowledge and long-standing relationships across Italy, we open doors that are often difficult to access independently and take care of the complex logistics behind a seamless journey. We don't believe luxury is simply about five-star hotels. For us, true luxury is having the right experience, in the right place, at the right time — designed entirely around you.


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4,8

Excellent

TrustScore 5 sur 5

64 avis

5 étoiles
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1 étoile

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4,8

Tous les avis

(64)

9 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Trip of a Lifetime

The itinerary that Paul Lewis arranged for my wife and I and another couple was truly the trip of our life. Paul was able to make every step of the journey a first class memorable experience for us. From the minute we landed in Rome and were escorted to our ground transportation to being delivered to our returning flight in Milan, all was expertly handled. The hotels, reservations, tours and ground transportation was all flawless.
We did work with Paul letting him know what we were interested in doing and he did all of the rest.
He communicated daily with us, providing info and drivers times and names. Five star service the entire time and capped of with a great dinner together our last night in Italy.

9 octobre 2022
Avis spontané
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Réponse de Luxo Italia

Thank you Denny! Big pleasure for us having you here in Italy with your friends. I hope to see you in the nearest future. Best regards!

Noté 5 sur 5 étoiles

Just finished 3 glorious weeks in…

Just finished 3 glorious weeks in Italy.Travelled to many cities from north to south ,so the planning was critical. Had at least 10 private transfers and a variety of beautiful hotels . Everything went as smoothly as I could have hoped for! Took a big leap of faith last year and put our trust in Paul Lewis from Luxo-Italia. Off of a phone call we entrusted our trip to Paul and could not be happier. Key for me was his honesty and professionalism. What’s also great is Paul is down to earth and actually listens to what is important to you! He was in constant contact throughout our travels making sure everything was to our liking. Very grateful how things worked out. Lifetime of new memories and already planning a next trip with Paul once again being our travel agent. He earned our respect and trust!

27 septembre 2022
Avis spontané
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Réponse de Luxo Italia

Thank you John! We are glad you 3 amazing weeks in Italy with us. We always try our best to satisfy our guests needs. Thank you very much for the dinner, great meeting you in Milan. Ciao!

Noté 5 sur 5 étoiles

Luxo Italia pulled a rabbit out their hat!

Luxo Italia pulled a rabbit out their hat for our trip! Our trip was planned at the last minute, and they put together an amazing experience. I tried briefly, without success, to plan a few things for my family. At the late time, I couldn't really find much that was appealing. They literally had no time to plan but really delivered with white glove personal service.

Every detail was very customized for us and all the people with dealt with were very professional. We had great private tours in Florence, high end winery visits and an amazing cooking class in the Tuscan countryside, and luxury accommodations and delicious meals throughout Italy. Timing and transfers were all on schedule with professional staff.

We are very grateful to Paul and Luxo Italia for a fantastic experience. I will be using them again.

17 septembre 2022
Avis spontané
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Réponse de Luxo Italia

Hi Brad, thank you! We are glad you had an amazing experience and we are looking forward having you here in the nearest future! Grazie!

Noté 5 sur 5 étoiles

I truly can not thank Paul Lewis at…

I truly can not thank Paul Lewis at Luxo Italia enough! Our vacation to Italy was flawless thanks to Paul. Our schedule was perfect, the hotels we stayed in were beautiful, the restaurants Paul set up were delicious, the walking tours in Rome were life changing, the transportation Paul set up was flawless. I truly can not thank Paul enough for such a beautiful time visiting Italy. We are already planning on returning and we would only work with Paul.
His experience starts the minute you are greeted when stepping off the plane. Paul checked in daily while we were in Italy and made sure we had everything we needed. The people Paul surrounds himself with are kind, Bilingual and went above and beyond. We also had the pleasure of meeting Paul who came to Rome with his wife to have dinner with us. Such a personal touch that was so kind. My husband and I would HIGHLY Recommend using Paul for your next visit to Italy.

15 septembre 2022
Avis spontané
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Réponse de Luxo Italia

Thank you Jodi & Randy! We are looking forward having you in Italy in the nearest future! We are glad you ad amazing time with Luxo Italia. All the best!

Noté 5 sur 5 étoiles

Amazing trip to Italy and Switzerland…

Amazing trip to Italy and Switzerland thanks to Luxo Italia! We highly recommend using Luxo Italia if you’re wanting an extraordinary Italy experience.

We met pre-Covid with the owners Paul and Andrea to discuss the possibility of using Luxo Italia to arrange all the details for our trip. Immediately we knew they were trustworthy and extremely familiar with what a 5-star experience should entail, particularly in all areas of Italy. We booked our trip for June 2020 and then had to cancel given Covid travel restrictions. We had made a substantial deposit with them and had decided to leave the deposit with them, knowing we wanted to take the trip as soon as it was reasonable to travel again. We trusted them to ensure that the deposit was secure and 2 years later, we were planning again!

Every single detail was covered beautifully:
- private transfers in luxury vehicles from every location to another
- amazing hotels and hotel rooms
- boat tours in Capri and Como
- wine tasting and Michelin star lunch in Tuscany
- guided tour with history expert in Florence
- several Michelin star restaurants throughout our trip.

We had an amazing experience thanks to Paul and Luxo Italia! During our travels, Paul was immediately responsive to any questions and prepared us for the next day’s activities the evening before. His responses were commonly within minutes and we knew we had a friend and advocate with us along the way.

Luxo Italia is truly incredible!

31 août 2022
Avis spontané
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Réponse de Luxo Italia

Thank you very much Gaby! We are very happy you had such an amazing trip after these two years of waiting. We are looking forward to see you in the nearest future. Paul & Andrea

Noté 5 sur 5 étoiles

Traveling made fun and enjoyable

Since the beginning the requests were heard and got very good shape with the suggestions made by Luxo Italia. They put together a very good itinerary and we really enjoy the trip thanks to the good coordination of the activities and the convinient schedule. All the trips were covered in time and the lodging was great. On one of the hotels that we arrived we had a minor inconvinience however Luxo Italia was there for us and fix it asap. I strongly recommed traveling with them, they make Italy seen more great than what is already is.

19 juillet 2022
Avis spontané
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Réponse de Luxo Italia

Kristina thank you very much! Has been a pleasure for us to deliver a very enjoyable itinerary. Looking forward to see you in the nearest future.

Noté 5 sur 5 étoiles

Perfect Service & Superior Expertise for Your Custom Trip to Italy

My family and I just returned a 2 week trip to Italy planned by Andrea at Luxo Italia. From my initial inquiring email through the wonderful opportunity to dine with Andrea in Florence - every experience was simple perfect. He took time to understand our vision for the trip and get to know our preferences to create a very special and customized itinerary. There is not a bit I would change (well, except for the opportunity to stay longer!) from his original proposal. We were provided great communication throughout the trip. We loved each of our tour guides and all of our drivers. If you are considering a trip to Italia, save yourself the time of researching options and call Andrea first. We are already talking about our next trip! Bravo Luxo Italia!

9 juillet 2022
Avis spontané
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Réponse de Luxo Italia

Thank you Courtney! Thank you for your words, we are glad you had an amazing time here with us. We are looking forward to have you here with us in the nearest future. Grazie!

Noté 5 sur 5 étoiles

A "You only Live Once Experience"

Paul & Luxo Italia made this a “you only live once” vacation of Italy. They gracefully put together an amazing package of once in a lifetime events & experiences; all coupled with 5-star hotels and transportations. He did an amazing job of incorporating our previously booked cruise. He kept in contact everyday to make sure all proceeded as planned and went out of his way to book special dinners even during parts of the trip not booked through him. Would go nowhere else for out next Italy adventure but back to Luxo Italia. Thank you Paul.

28 juin 2022
Avis spontané
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Réponse de Luxo Italia

Thank you Nishay! This is exactly what we are looking to deliver to our loyal guests : A lifetime experience in Italy. We are looking forward to have you here with us in the nearest future. Grazie!

Noté 5 sur 5 étoiles

Paul and his team made a trip to Italy…

Paul and his team made a trip to Italy stress free and easy for us .Paul is available 24/7 to sort any issues and wherever possible got us room upgrades and fun treats.
Drivers were punctual and polite -the hotels we chose with him were superb .
I highly recommend using them for your next trip to Italy -I know we will,

2 mai 2022
Avis spontané
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Réponse de Luxo Italia

Thank you E & S. A big pleasure reading your words. Looking forward to assist you in the nearest future.

Noté 5 sur 5 étoiles

Semplicemente perfetti..

Semplicemente perfetti..molto organizzati nella cura del cliente e delle sue necessità ,tempestivi e capaci di entrare in sintonia con il cliente.Bravi

20 mars 2022
Avis spontané
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Réponse de Luxo Italia

Grazie Davide, speriamo di averti di nuovo tra i nostri affezionati clienti.

Noté 5 sur 5 étoiles

Everything we could dream of and more

Luxo Italia took such a good care of us during our honeymoon - the attention to details is amazing! Everything we discussed prior to our trip was taken into account and even exceeded our expectations. We travelled during uncertainty of COVID restrictions between countries - Luxo provided all the necessary info in a timely manner and even went an extra mile to explain the newly changed rules to the venues to ease our experience. All the venues and people that accompanied us on our custom events were carefully chosen and made our experience even more unforgettable. Luxo is the right partner if you want to have a truly lux experience in Italy and make unforgettable memories for life. We will definitely come back to Luxo for our next adventures to explore other parts of Italy because this experience makes a whole lot of difference!

3 mars 2022
Avis spontané
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Réponse de Luxo Italia

Thank you Diane for the amazing words. We are happy you had a beautiful experience despite the madness of covid rules. We are always working hard to provide the best service! Thank you once again and we hope to see you in the nearest future.

Noté 5 sur 5 étoiles

Italy's finest by far...

Andrea and team were nothing short of exceptional. Our trip to Italy to celebrate my wifes birthday was magical. Thanks guys so much for making it an everlasting one! Our guests are still raving on and on about the trip ;) Stay flying guys! Ciao.

26 novembre 2021
Avis spontané
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Réponse de Luxo Italia

Dear GK! Thank you so much for your words. We are looking forward to welcome you in Italy in the nearest future! All the best to all of you!

Noté 5 sur 5 étoiles

The perfect Italian getaway!

Paul and his team exceeded our expectations! We travel to Italy annually and this was the first time we used a company to help with the planning. It was our best trip yet! We had experiences that we wouldn't (and likely couldn't) have had without Paul's assistance. No request seemed to be a problem. Our itinerary was perfectly planned, seamless and everything (plus some) that we hoped it would be. It was very organized with the perfect amount of leisure time!
Grazie to Paul and Luxo Italia!

28 octobre 2021
Avis spontané
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Réponse de Luxo Italia

Thank you Shery! We are honored to know that it was the best trip to Italy. We look forward to seeing you soon! Grazie!!

Noté 5 sur 5 étoiles

Top client service and amazing high end itineraries

Planning our vacation with Luxo Italia was one of the best decisions for our trip to Italy. Paul put together an itinerary that fulfilled all of our expectations and beyond. He made amazing reservations at restaurants and hotels. He was always in touch with us coordinating our transfers to one city to another. Even when we decided to make some last minute changes he managed to rearrange everything for us seamlessly. I will make my next trip to Italy with Luxo Italia without a doubt.

28 septembre 2021
Avis spontané
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Réponse de Luxo Italia

Thank you Adriana! It was a real pleasure meeting you in Italy and we are looking forward to plan your next amazing trip in Italy!! Ciao!

Noté 5 sur 5 étoiles

Peter

A visit managed by Mr Andrea was one of the most extraordinary ways to spend a weekend in Venice. Such high class experience seemed impossible to be delivered in this extremely challenging time of world's epidemic. From unique concept, exclusive access to historical sites, great communication, attention to details and absolutely fantastic atmosphere from the very beginning to memorable finale. Professionalism in every detail. Well done, Luxo Italia.

3 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Vacanza memorabile alla riscoperta dell'Italia

Vacanza memorabile alla riscoperta dell'Italia con mia figlia. Siamo state benissimo senza mai annoiarci tra visite guidate di città d'arte, degustazioni di vini, corsi di cucina, Spa, gite a cavallo e sorprese incantevoli. Una bellissima settimana in Toscana ed Umbria! Grazie Paul per questa eccellente organizzazione. Torneremo sicuramente a fare appello agli impareggiabili servizi della vostra unica agenzia. Francesca e Joan

5 octobre 2020
Avis spontané
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Réponse de Luxo Italia

Buongiorno Francesca,
Un grandissimo piacere conoscere il vostro feedback e siamo molto contenti che la vostra esperienza sia stata di alto livello. Ci vediamo presto in Italia!

Noté 5 sur 5 étoiles

LUXO ITALIA - best decision!

LUXO ITALIA most assuredly lives up to name! After traveling to Italy several times in the past we made the decision to have LUXO ITALIA plan our last trip to Italy. That was the best travel decision we have ever made!

14 janvier 2020
Avis spontané
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Réponse de Luxo Italia

Thank you Ewa! A real pleasure assisting you during your trip to Italy. Paul & Andrea

Noté 5 sur 5 étoiles

Trusted partner for highly demanding clients

We are a multi-family office, based in Switzerland, and we have used the services of Luxo Italia to organise holidays and longer stays of our highly demanding clients in Italy - in the mountains and at the beach. Paul and Andrea always came up with a variety of solid options, checked the chosen location themselves, handled very substantial payments with great care and provided very reliable 24/7 support prior and during the clients‘ stay. They always go an extra mile and they love what they do. We can highly recommend them.

9 janvier 2020
Avis spontané
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Réponse de Luxo Italia

Thank you very much for your appreciation. We are delighted to work together for several years and we are looking forward to serve your clients in the nearest future. Paul & Andrea

Noté 5 sur 5 étoiles

Excellent service and always available

Excellent service and always available. Stayed at the most fantastic places you could imagine. They advertised as a tailor-made experience. This was exactly what we had. Thanks Paul and Andrea

30 décembre 2019
Avis spontané
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Réponse de Luxo Italia

Thank you Ernest, we are looking forward to your next trip with us!

Noté 5 sur 5 étoiles

LuxoItalia makes your wishes come true (and even more!)

LuxoItalia makes your wishes come true, making your holiday in Italy even more special than you initially immagined. Andrea & Paul know the best spots to visit, without overcrawded squares, waiting in lines and boring tours. Their efforts to personalize each trip to the expectations of the clients are paying off; one can be sure that he's paying for what he'd asked. Furthermore, their 24h assistance is a true asset - if something goes wrong, you can be sure that the local will assist you with sorting whatever needs to be solved. Knowing that the person on the other side of the phone personally knows the management of the hotel you are staying, the guide and is in the same time zone like you, gives a lot of comfort - and that's what you are looking for while on a holiday. No stress or worry!

28 novembre 2019
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Réponse de Luxo Italia

Thank you very much Magdalena for your amazing words. We are very looking forward to see you once again in the nearest future. Paul & Andrea

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