Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I bought an item from them because google recommend it. They are a scam. Fake phone number, emails never replied. They violate the consumer right.You can't exchange, return and get hold of them. Lu... Voir plus

Noté 1 sur 5 étoiles

Bunch of thieving bastards based in Nigeria. Says it all really. Wished I'd researched this company more thoroughly before I made a purchase. Emailed the "support" email address countless times. Eve... Voir plus

Noté 1 sur 5 étoiles

My e-mails, chats, and contact page messages regarding my exchange are completely ignored. The contact Telephone ( UK number) is also stating incorrect number--. Dead end. I am not sure if I will ever... Voir plus

Noté 1 sur 5 étoiles

I placed an order with Luxxshapers and the item arrived. Unfortunately it wasn't as I expected and did not fit so I wanted to return it - there was nothing wrong with the actual item it just didn't... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

SCAMMERS

Have taken my money and not sent the items and no communication. SCAMMERS. Do not buy. Wish I had read the reviews first!!

12 février 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID

definite con. email to contact doesnt work.

products are poor and dont do what they say.

returns not an option as you cant contact them

AVOID

6 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Never arrived

They say they'll post your order within a few days and it'll arrive a few days after that...... I've chased and chased... apparently they're 'fulfilling my order'... Still.... weeks later.....

30 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible company

If I could I would give this company no stars, absolutely awful, no communication, took 6 weeks to get an acknowledgment from them to be able to return an item.
Don’t waste your time or money using this terrible company!!!

15 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from this company

Do not buy from this company! No response to emails when trying to return. Returned anyway and back and forth for weeks arguing over a refund! Disgusting customer service.

27 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Company is a complete scam

Company is a complete scam! Paid for express delivery item came nearly 3 weeks later.. I tried to contact them regarding this and I got a rude reply to return when I received item by sending email.. which I did and they blocked my email so I couldn’t get in touch! Avoid this company like the plague.. taken this further to trading standards

26 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Why didn’t I read the reviews before…

Why didn’t I read the reviews before buying! I couldn’t even get the item past my knees, let alone fully up! I e been emailing all week for a returns label for a refund but not received anything back! Looks like I, going to have to put it down to my stupidity and not checking out the company first - that’s £30 down the drain - to anyone looking at Luxx don’t waste your time or money - the product is ridiculously tiny even though I ordered large 16/18 !! 🤬

13 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Just a scam

Just a scam. Will sell you something that’s not fit for purpose and then refuse to acknowledge a request to return it.
Please don’t waste your money

2 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Impossible to return item

Impossible to return item, i have raised it with citizens advice who have given me guidance and a template letter to post to them, failing that they’ll raise it with trading standards however they are aware. Please report to trading standards and the bank.

3 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Complete scam

Complete scam. Please do not buy from this site. They only allowed me to return one item (which I paid for) and then blocked my emails and won't pick up calls and have not refunded me one of the 2 items. They also made me pay for next day delivery and then posted 5 days later.

8 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Honestly I wouldn't recommend this site…

Honestly I wouldn't recommend this site neighter to my worst enemy! Scam company! Wished the same like everybody who placed the order on this site to read the review before placing an order! Shame on the seller scaming so many people!

1 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam company

Scam company. Impossible to return badly fitting item and now I'm getting "message undelivered" responses from the email address they provide.

6 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid avoid avoid

Avoid avoid avoid
3 emails and still no response on how to return an item for refund. Total scam AVOID.

30 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid have never received my order and…


Order came but total waste of money, about 2 sizes down from what it’s meant to be and crap quality, going in the bin

Avoid have never received my order and tried over and over again to contact Company no answer

16 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID!

I’d have given 0 stars if that was an option. Wish I’d have read the reviews - customer service is non existent. Impossible to return an item as it has to be approved by customer service first, who ignore all correspondence. Item wasn’t great either - supposed to be a body shaper but it didn’t hold anything in at all, just stretched to my body shaper. I’m angry at my wasted money.

28 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I wish I read the reviews for this site…

I wish I read the reviews for this site first!! ABSOLUTE SCAMMERS!! Wanted to return and have emailed and “live chat” multiple times to hear no response. Absolutely disgusting!! If I could give 0 stars then I would!!! DO NOT BUY FROM THIS SITE!!

6 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Probably a scam AVOID

Item was ok when arrived but it didn’t fit me and was too late to exchange for a smaller size. I attempted to get a refund and was met with zero response. After several more attempts I started a dispute with my bank so hopefully I’ll get my money back that way.

4 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Wish I’d read the reviews first

Wish I’d read the reviews before purchasing, what a waste of money. No reply whatsoever from customer service to return products that are not that great. Strongly advise against buying from here.

23 novembre 2024
Avis spontané

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