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Lisez les avis des autres

Noté 1 sur 5 étoiles

We engaged M1 Legal in 2017 for a missold with CLC and it has been 9 years and nothing has come of it after i paid £5000 to engage M1 legal. There is no communication from them and am starting to wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

To our lawyer Lidia Frias , We’re so grateful for your support and professionalism throughout our case. You made a stressful process feel manageable with your clear advice, honesty, and genuine care... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are still waiting for the Courts to decide when our appeal will happen. Victor is always available to answer any questions. Our case has taken longer than we expected but hopefully we are nearing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Litigation is never pleasant but the Team at M1Legal saw us through to a successful outcome. In particular we would like to thank Sara Moya who was with us all the way. Our case to a long time but S... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bureau des affaires juridiques

Écrit par l'entreprise

M1 Legal is a Spanish firm of lawyers specialising mainly in timeshare cases, but other legal work too.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

We engaged M1 Legal in 2017 for a…

We engaged M1 Legal in 2017 for a missold with CLC and it has been 9 years and nothing has come of it after i paid £5000 to engage M1 legal. There is no communication from them and am starting to wonder if they are legal at all. Surely does a case take 9yrs.

Sekayi Chawora

17 avril 2026
Avis spontané
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Réponse : M1 Legal

Hi Sekayi. I can't find your name in our files. Are you sure you have the right company?

If you are sure it is M1 Legal, please tell me the names of anyone you have dealt with here so I can check their client files.

Noté 2 sur 5 étoiles

Still waiting over 3 years on

Still waiting over 3 years on. Telephone calls on days and times which never happened, numerous emails and txt sent for updates. 😔. A very stressful 3 years !!. Very disappointed to say the least ecc was the company involved

31 mars 2026
Avis spontané
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Réponse : M1 Legal

Hi Julie. I can't find your name on our system. Please can you tell us your phone number/email address?

Or if you don't want to publish those, please tell us the names of anyone you have dealt with here at M1 Legal (so I can track your case down) and I will have this rectified to your satisfaction.

Update: You have edited the review, but you have conspicuously opted not to name anyone you have dealt with here (unlike our other reviewers).

This leads us to suspect you might have the wrong company. If so, please can you remove this review?

Noté 5 sur 5 étoiles

I cannot thank Justin enough for all…

I cannot thank Justin enough for all the help support and advise he gave me with relinquishing my timeshare , I am now stress free from the system he was exceptional and provided a great service and also very informative and compassionate 🙏

9 février 2026
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Réponse : M1 Legal

Hi Gillian. Thank you for this lovely review of Justin and M1

Noté 5 sur 5 étoiles

paid out

We started the process before covid which slowed the case down,it took a long time but M1 legal came through and we got paid out this week ,a great result Tamara pushed to get the payment through for us and was in constant contact.thanks to M1 legal and ECC ,The legal system in Spain is slow but stick with it and get there in the end.
M Walton

27 janvier 2026
Avis spontané
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Réponse : M1 Legal

Thank you Richard!

Noté 3 sur 5 étoiles

Compensation

When i employed them with a view to getting compensation for being missold they were very positive but it was a very slow progress. It has been years and years now and nothing has moved for at least 2 years so can't see it ever coming to a conclusion. ☹️

12 décembre 2025
Avis spontané
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Réponse : M1 Legal

Hi Mr McEvilly. Yes the timeshare comany in your case has tried every trick in the book to avoid paying. They have to pay, its court ordered, but they know that their delayng tactics and pointless appeals and motions being filed will grind down most claimants.They are hoping we will give up. We won't, we will always stay the course.

Noté 2 sur 5 étoiles

Disappointed

Disappointed - after 5-6 years we are no further forward - don't seem to be getting anywhere - little / poor communication with lawyer who has changed a few times over the years - i know Spanish courts are slow but this is ridiculous !!!!

4 décembre 2025
Avis spontané
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Réponse : M1 Legal

Hi Ian. Can you tell me the names of anyone you are dealing with here? The lawyer for example? Or the customer services case manager?

Noté 1 sur 5 étoiles

I was contacted by M1 Legal regarding a…

I was contacted by M1 Legal regarding a potential claim against CLC/timeshare issues, and unfortunately, my experience raised numerous red flags, making me seriously question their legitimacy.

Here are the critical points I encountered:

High Upfront Payment: They demanded a significant sum upfront to initiate the process, which is highly unusual for legitimate legal services that often operate on a "no win, no fee" basis or with success-based commissions.

Absolute Guarantees of Success: I was promised the success of the case with a certainty that no legal process can honestly offer, as every outcome is inherently uncertain.

Pressure and Urgency: I felt intense pressure to sign contracts and proceed quickly with payments, with continuous urging implying "limited-time opportunities."

Lack of Transparency: Information regarding total costs, the specific legal strategy, and the professionals who would handle my case was often vague and insufficient.

Unsolicited Contact: The fact that they initiated contact with me, without me having sought them out, and with apparent knowledge of my situation with CLC, fueled my suspicions.

Based on these elements, I strongly advise against entrusting your case to M1 Legal. It appears to be an operation focused on securing upfront payments rather than providing genuine legal assistance. Proceed with extreme caution and conduct thorough due diligence before committing.

3 décembre 2024
Avis spontané
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Réponse : M1 Legal

Hi Max. We do not ever contact people for business, all our of work is referred. The idea of us contacting people unsolicited is entirely unrealistic. We spend all of our time doing legal work, we don't have any sales people on staff.

We also do not "demand" money. Our fees are already paid before clients ever talk to us.

We do not make guarantees of success. No law firm could ever do that. We can tell you our expectation. We can confirm our past record in any particular area of law. We can not guarantee success in any specific case. In that regard we are similar to a surgeon. They tell you percentage chance of a succesful outcome for an operation. You can check their record for that type of surgery. But they will never make a guarantee of success. It would be against professional ethics.

Because of these reasons, and the fact we don't have a "Max Cardu" on our system I think you must mean a different firm, rather than M1 Legal, so maybe you have been a bit trigger happy with your review and not taken the time to find the page of the company you atually mean?

Finally, your understanding of no-win-no-fee vs regular law firms is a little skewed. It is far more usual for a law firm to be paid in advance. NWNF firms are often (but not always) a front for some kind of scam. Even the genuine ones are not offering that payment structure for altruistic reasons. They think they will make more money by taking much greater percentage commission on the winnings, and by rejecting all but a small minority of absolute guaranteed wins. The fact is that if you are accepted by one of those firms your best move is to then turn around and take your case to a regular firm who will take a far smaller commission from you.

However if I am wrong about you being an M1 customer I would be happy to fix any mistakes we have made. Can you tell me the names of anyone you have spoken to here at M1? That would help me locate your case and get in touch with you?

Noté 1 sur 5 étoiles

Please don't use your hard earned cash…

Please don't use your hard earned cash to pay this company it was told that it would take 12 months for my case yet here we are years later still nothing they don't even update you they will put that they have never heard of me ask me questions then get the review removed but I will just keep putting them up as I don't want other people paying for nothing .
Yes that is my real name and no I haven't got the wrong company definitely your company.

15 novembre 2025
Avis spontané
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Réponse : M1 Legal

Hi Lesley. Is Lesley Newton your real name? We can't se a Lesley Newton on our database. Unless you have got the wrong company maybe? We have requested your details from TrustPilot in the hope of getting to the bottom of this

Noté 5 sur 5 étoiles

Sara Moya one word describes her which is outstanding.After much communication difficulties…

After much communication difficulties over the last two years with ECC and to a lesser extent M1 Legal I landed on my feet when I was contacted by Sara Moyà from M1 Legal this week. She has been outstanding in not only replying to my numerous mails but providing quickly and efficiently detailed and current information. I cannot over-stress how professional Sara has been. I write this in the hope that her employers see this and recognise what a gem she is, I give her 5 stars without hesitation. I pray and hope that Sara will remain my main point of contact for the foreseeable future. Norman Frank Quinn

20 novembre 2025
Avis spontané
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Réponse : M1 Legal

Hi Norman. Thank you for these kind words. Sara says you are also a delight to work with

Noté 1 sur 5 étoiles

Our experience has been disappointing

We have been waiting for a result since 2020 for our CLC case. Communication has been poor, we are forever emailing for updates which has been provided, but no change for a few years now. Hold up with the “Spanish courts”. Our initial meeting where we parted with more money seemed to be the right decision at the time. Disappointing service.

9 novembre 2025
Avis spontané
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Réponse : M1 Legal

Hi Marilyn. I don't see a Marilyn Matthews on our system. Are you certain you meant M1 Legal? If so are you able to name anyone you are dealing with here so I can find your case files and fix anything that has gone wrong?

Noté 5 sur 5 étoiles

Thank you to Sara Moya at M1Legal

Litigation is never pleasant but the Team at M1Legal saw us through to a successful outcome.
In particular we would like to thank Sara Moya who was with us all the way. Our case to a long time but Sara kept us informed at every stage. We appreciated her friendly personality. She was always helpful and reassuring while at the same time being very professional.

24 octobre 2025
Avis spontané
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Réponse : M1 Legal

Thank you David. Your kind words will be passed onto Sara!

Noté 5 sur 5 étoiles

Stay patient

I found Tamara Cristina Gummer of M1 legal extremely helpful and efficient as she kept me fully informed at all times throughout this lengthy process.

11 juillet 2025
Avis spontané
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Réponse : M1 Legal

Thank you very much for this lovely feedback about Tamara

Noté 2 sur 5 étoiles

This is not my first negative review…

This is not my first negative review of…
This is not my first negative review of this company.This review has been edited as M1legal aked for names of who i had spoken with, then asked for the review to be removed after informing me thhey would look into it. As it is now coming up to 3 years since paying them over £8000 with little response except to blame the Spanish legal system for delays and a yearly promise that you will have a payment by March every year from their solicitor. Yet all these positive reviews stating great and speedy service makes me cynical of their promises they promised us.
Reply.
I did a review last year and spoke with my lawyer after that review. Obviously you are the right firm after asking for me to edit this review. I look forward to you contacting me.
I had this conversation on my post last week and you had trustpiolet take my review for using first names. You also said you would look in to my case which did not happen.
Reply:
I have now had a good informative telephone conversation with a very helpful handler.

4 juillet 2025
Avis spontané
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Réponse : M1 Legal

Hi James. Any chance you can tell us who you have spoken with or who you are dealing with here at M1? I need to be sure you have the right company. You can probably see that all the other reviews have named the people they are dealing with.

Update: I am glad you have`spoken to someone helpful James. I am not sure you are talking about our company though still. As you can see from every other review, people usually tell us who they are dealing with, which helps us identify them.

Noté 5 sur 5 étoiles

Sara Moya at M1 Legal is 5 star

Leaving a message at M1 Legal today, I was surprised to have a return call from Sara Moya within minutes.
Having spoken with Sara on several occasions previously, she never fails to exude professionalism.
Her knowledge of the Spanish legal system is amazing.
She leaves me with the utter confidence that I have placed my Timeshare complaint in good hands.
Bravo Sara!

8 juillet 2025
Avis spontané
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Réponse : M1 Legal

Thank you for your kind words Kevin

Noté 2 sur 5 étoiles

We are similarly left abandoned with…

We are similarly left abandoned with little or no progress on our case. Quick to take the money; slow or unwilling to provide even a staisfactory service. The assurances made by ECC back in 2023 have been shown to be misleading and hopelessly oprimistic.

20 juin 2025
Avis spontané
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Réponse : M1 Legal

Hi Christopher. This sounds bad and I'd like to find out what has happened. Can you tell me the names of your lawyer and anyone else you have dealt with here so I can find you on the system and get in contact?

Noté 3 sur 5 étoiles

Just wish they would give us more updates on clc

I don't share most of these comments as we have been waiting for over 3 years for compensation as promised by ecc .we have hardly had anyone to keep us up to date and when they do all they say is they are waiting on the spainish courts to make a decision. Not that happy with this service. Thanks

30 septembre 2025
Avis spontané
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Réponse : M1 Legal

Hi David. I'm ever so sorry to hear this. Hopefully we can fix whatever has gone wrong. Ca you tell me the name of the lawyer you are dealing with at M1? Or anyone else here, so that I can find you on the system?

Noté 5 sur 5 étoiles

Thanks for you help

Jorge Marinas, from the M1 Legal team, did an excellent job managing my legal issue. He was straightforward, efficient, and always kept communication open. I’m very satisfied with the outcome and the way he handled the situation.

25 mai 2025
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Réponse : M1 Legal

Thank you Reggi. Jorge will be very grateful for this feedback

Noté 5 sur 5 étoiles

5 stars for M1 and especially Laura

5 stars for M1 and especially Laura, she has been so helpful from start to finish. We are so grateful to have been recommended to contact her, and she has fully met our expectations, as well as keeping us informed at all times of our case progress. What seemed to be a scary process to us beforehand, turned out to be more like smooth-sailing with Laura. Thank you so much, We will definitely continue to recommend her and M1 to our friends and family!

13 septembre 2024
Avis spontané
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Réponse : M1 Legal

Thank you for taking the time to review us, K!

Noté 5 sur 5 étoiles

Great Experience with M1 Legal

I sincerely appreciated the work shown by the M1 Legal team. Jorge and Matthew explained me the options clearly and, consideting my frustration because of the length on my case, their support gave me real peace of mind

26 mai 2025
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Réponse : M1 Legal

Thank you for this lovely review Johnson

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