Habe einen Layer ZOE Flex gekauft. Der Pullover sieht wirklich wunderschön aus und macht optisch einen hochwertigen Eindruck. Leider hat er bereits nach dem ersten Tragen an mehreren Stellen Fäden gez... Voir plus
L'entreprise a répondu
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Habe einen Layer ZOE Flex gekauft. Der Pullover sieht wirklich wunderschön aus und macht optisch einen hochwertigen Eindruck. Leider hat er bereits nach dem ersten Tragen an mehreren Stellen Fäden gez... Voir plus
L'entreprise a répondu
I had an item go missing which I sent back using Royal Mail. I should have used Macades return service, which I didnt (but thats another story). However, the company refunded me fully, despite this... Voir plus
Beautiful trousers and service! I recently ordered a pair of the jogger style golf trousers (ladies). They are an absolutely fabulous fit, feel and style. You could wear them off the course too! The s... Voir plus
I've purchased macade product over 3 years. The shipments arrive in around 7 days from the USA and can be tracked all the way. The quality and fit are great and you get value and quality if you... Voir plus
Macade is a golf apparel concept founded by a group of dedicated sportswear designers and avid golfers. We make clothes for a new generation of golfer. One who wants the same precision engineering and design in their clothes as they expect in their golf clubs.
Torsgatan 16, 111 23, Stockholm, Suède
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A répondu à 85 % de ses avis négatifs
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Ich liebe MACADE Golf!
Mein ganzer Kleiderschrank ist inzwischen voll damit. Das ich 8 Kappen in unterschiedlichen Farben habe, damit sie immer zu den Hosen passen sagt wohl einiges.
Die Cashmere Hoodies liebe ich besonders arg!
Schade, dass es noch keine Schuhe gibt und weitere Jacken und Westen wären spitze!
Habe einen Layer ZOE Flex gekauft. Der Pullover sieht wirklich wunderschön aus und macht optisch einen hochwertigen Eindruck. Leider hat er bereits nach dem ersten Tragen an mehreren Stellen Fäden gezogen und Fusseln gebildet. Bei diesem Preis hätte ich eine deutlich bessere Qualität erwartet. Daher stimmt für mich das Preis-Leistungs-Verhältnis leider nicht.“

Réponse de Macade Golf
I have bought many lovely
Golf clothes over the last 2 years… products are brilliant quality.. service is great you get them arriving in lovely bags and protectors of your clothes and a bag of beautiful free tees! It’s my favourite company to buy golf clothes from… however they have just changed their returns service to fed ex which is useless in the north of England so I cannot get to a fed ex returns outlets… to make it worst I contacted them 10 times though the 2 emails hello@ and orders @ and no response at all … I then sent a message via messenger they said can we help? I think it is bot… but when I typed in my issue no response… or on insta… for days… not I am stuck with an expensive gold top that does not fit and no way of returning …. Sadly I will have to find a new favourite golf clothing business to be loyal to….

Réponse de Macade Golf
Two weeks ago, I placed two orders for a total of four items. They never shipped, never respond and unfortunately I had to file a claim on my credit card. I would avoid this brand at all cost. Unless you want to chase down your money.

Réponse de Macade Golf
I really love there products. Classic and clean. And their customer service is the greatest of them all. I had an issue with a package but Pernilla sorted it out for me in just a couple of minutes. Thanks a lot a really happy customer

Réponse de Macade Golf
I’m absolutely impressed with Macade! Both the product quality and the customer service are outstanding. The items are made from premium materials, offer a perfect fit, and feature a modern, stylish design – exactly what you would expect from high-end golf apparel. You can clearly see the attention to detail and overall quality.
What truly stood out to me was the support team: I received lightning-fast responses to my questions, and the service was extremely friendly, professional, and very accommodating. That level of customer care is rare these days. It really makes you feel valued as a customer.
A clear five-star experience – I will definitely be ordering from Macade again!

Réponse de Macade Golf
I ordered and kept items and had to return 2 pairs of pants that Macade acknowledged receipt of on 1/31/26/. I have had to contact customer service now 3x requesting the refund and I still do not have it.

Réponse de Macade Golf
I ordered many items, had to return most as sizing was inconsistent.I was not ever given the proper credits and was told on email, " it appears some taxes and other charges were not refunded, it seems there may have been a system issue during the return process". After 2 more emails and reaching out ot Anton on messanger customer service, still NO RESPONSE FROM MACADE!
They do not have a phone number but they cannot simply NOY refund me in full and ignore my requests. so frustrating.....

Réponse de Macade Golf
Excellent and outstanding customer service, very chic golf outfits in highly quality! So happy I found macade golf

Réponse de Macade Golf
I have to commend the Customer Satisfaction Team for their Professionalism and quick response to my problem. I experienced a stolen shipment and The Team reacted by generating a New Order at No Charge. Fantastic Service. I will not hesitate in placing future Orders.
Customer service stepped up with my even exchange on Black Friday sale! Amazing! Clothes are high quality and stylish. Love my new relationship with Macade Golf
I ordered a substantial amount of clothing from Macade, thought I would give their products a go. Took over 7 days to get a delivery date, they then were not delivered on that date but scheduled 3 days later. I asked for FedEx to leave in a safe place, yet they rang my ring doorbell and refused to do so stating signature required. I asked if he would take to the house across the road that was 10 steps from where he was parked and he refused saying he was on a timer. Have now cancelled delivery to return items. cannot wait 10 days for goods and then failed delivery and refusal to walk 10 steps for signature. Will stick to my normal clothing brands
Emailed Macade Golf with a query regarding when an item would be available.
Very prompt reply which answered my question. I have bought from Macade Golf previously and can say that their quality and attention is excellent. I look forward to being able to purchase again, knowing that this is the service they provide. Thank you

Réponse de Macade Golf
The sweater I received had a large uv stain on the chest.
The returns process was quite simply ridiculous. They ask you to return the item by taking it to a DHL Express service point. There are none in my area. After multiple emails they arranged for a collection from my house. Subsequently I have to be in between 9am and 6pm.

Réponse de Macade Golf
Clothing is great and service fantastic. So easy to transact with Macade team. Nothing is ever too much trouble.

Réponse de Macade Golf
Best customer service experience I’ve ever had - made me want to shop there again !

Réponse de Macade Golf
Macade is my absolute favourite brand!!!! The order processing is easy, shipment immediately and the quality and styles are amazing! Everyone I recommended to order something is also happy with the clothes.
Can’t stop ordering 😂

Réponse de Macade Golf
Brilliant !!! Love the top, perfect fit and great quality.
Also appreciate the extra touch with a free little tee bag & tees.
Couldn’t recommend Macade enough !!

Réponse de Macade Golf
The macade team and Ludwig have been really helpful with my exchange request. We love your products and really think your customer service has been great. Thank you.

Réponse de Macade Golf
Klasse Qualität, toller Service. Absolut schnelle Lieferung. Direkter Kontakt per Email - mir wurde schnell und unkompliziert geholfen. Rückerstattung einer Retoure auch sehr zeitnah. Kaufe gerne wieder ein.

Réponse de Macade Golf
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