Macade Golf Avis 54

TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Habe einen Layer ZOE Flex gekauft. Der Pullover sieht wirklich wunderschön aus und macht optisch einen hochwertigen Eindruck. Leider hat er bereits nach dem ersten Tragen an mehreren Stellen Fäden gez... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an item go missing which I sent back using Royal Mail. I should have used Macades return service, which I didnt (but thats another story). However, the company refunded me fully, despite this... Voir plus

Noté 5 sur 5 étoiles

Beautiful trousers and service! I recently ordered a pair of the jogger style golf trousers (ladies). They are an absolutely fabulous fit, feel and style. You could wear them off the course too! The s... Voir plus

Noté 5 sur 5 étoiles

I've purchased macade product over 3 years. The shipments arrive in around 7 days from the USA and can be tracked all the way. The quality and fit are great and you get value and quality if you... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport
  2. Magasin de golf
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

Macade is a golf apparel concept founded by a group of dedicated sportswear designers and avid golfers. We make clothes for a new generation of golfer. One who wants the same precision engineering and design in their clothes as they expect in their golf clubs.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Ich liebe MACADE Golf!

Ich liebe MACADE Golf!
Mein ganzer Kleiderschrank ist inzwischen voll damit. Das ich 8 Kappen in unterschiedlichen Farben habe, damit sie immer zu den Hosen passen sagt wohl einiges.
Die Cashmere Hoodies liebe ich besonders arg!
Schade, dass es noch keine Schuhe gibt und weitere Jacken und Westen wären spitze!

29 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Layer ZOE Flex

Habe einen Layer ZOE Flex gekauft. Der Pullover sieht wirklich wunderschön aus und macht optisch einen hochwertigen Eindruck. Leider hat er bereits nach dem ersten Tragen an mehreren Stellen Fäden gezogen und Fusseln gebildet. Bei diesem Preis hätte ich eine deutlich bessere Qualität erwartet. Daher stimmt für mich das Preis-Leistungs-Verhältnis leider nicht.“

31 mai 2026
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi,

We're very sorry to hear about your experience with the ZOE Flex Layer. We understand your disappointment, especially given your expectations regarding the quality.

Please feel free to contact us directly at hello@macadegolf.com, and we'll be happy to look into this further and assist you.

Kind regards,
Team Macade

Noté 1 sur 5 étoiles

No response from the business

I have bought many lovely
Golf clothes over the last 2 years… products are brilliant quality.. service is great you get them arriving in lovely bags and protectors of your clothes and a bag of beautiful free tees! It’s my favourite company to buy golf clothes from… however they have just changed their returns service to fed ex which is useless in the north of England so I cannot get to a fed ex returns outlets… to make it worst I contacted them 10 times though the 2 emails hello@ and orders @ and no response at all … I then sent a message via messenger they said can we help? I think it is bot… but when I typed in my issue no response… or on insta… for days… not I am stuck with an expensive gold top that does not fit and no way of returning …. Sadly I will have to find a new favourite golf clothing business to be loyal to….

21 avril 2026
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi,

We sincerely apologize for the late response and hope that your issue has been resolved. We’re doing our best to get back to everyone as quickly as possible and hope you were able to find a solution regarding your FedEx delivery.

Once again, we’re very sorry for the inconvenience and truly hope to see you shop with us again.

Best regards,
Team Macade

Noté 1 sur 5 étoiles

Two weeks ago

Two weeks ago, I placed two orders for a total of four items. They never shipped, never respond and unfortunately I had to file a claim on my credit card. I would avoid this brand at all cost. Unless you want to chase down your money.

24 mars 2026
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi,
We’re sorry for the delay with your refund. We can see that the refund has been processed and the case is resolved.

We appreciate your patience and will take your feedback with us moving forward. If there’s anything else we can help with, please feel free to reach out.

Team Macade

Noté 5 sur 5 étoiles

I really love there products

I really love there products. Classic and clean. And their customer service is the greatest of them all. I had an issue with a package but Pernilla sorted it out for me in just a couple of minutes. Thanks a lot a really happy customer

26 février 2026
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi Almir,

Thank you so much for your kind words!
We’re thrilled to hear you’re happy with both the products and our customer service. Your feedback means a lot to us.

Team Macade

Noté 5 sur 5 étoiles

I’m absolutely impressed with Macade

I’m absolutely impressed with Macade! Both the product quality and the customer service are outstanding. The items are made from premium materials, offer a perfect fit, and feature a modern, stylish design – exactly what you would expect from high-end golf apparel. You can clearly see the attention to detail and overall quality.

What truly stood out to me was the support team: I received lightning-fast responses to my questions, and the service was extremely friendly, professional, and very accommodating. That level of customer care is rare these days. It really makes you feel valued as a customer.

A clear five-star experience – I will definitely be ordering from Macade again!

23 février 2026
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi Mike,

Thank you so much for your kind words!
We’re thrilled to hear you’re happy with both the products and our customer service. Your feedback means a lot to us.

Team Macade

Noté 1 sur 5 étoiles

Returns are painful here

I ordered and kept items and had to return 2 pairs of pants that Macade acknowledged receipt of on 1/31/26/. I have had to contact customer service now 3x requesting the refund and I still do not have it.

15 février 2026
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi Donna,

We’re sorry for the delay with your refund. We can see that the refund has been processed and the case is resolved.

We appreciate your patience and will take your feedback with us moving forward. If there’s anything else we can help with, please feel free to reach out.

Team Macade

Noté 1 sur 5 étoiles

Never credited my returns! Will not answer me!

I ordered many items, had to return most as sizing was inconsistent.I was not ever given the proper credits and was told on email, " it appears some taxes and other charges were not refunded, it seems there may have been a system issue during the return process". After 2 more emails and reaching out ot Anton on messanger customer service, still NO RESPONSE FROM MACADE!
They do not have a phone number but they cannot simply NOY refund me in full and ignore my requests. so frustrating.....

14 janvier 2026
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi, we’re very sorry for the inconvenience and this is certainly not the experience we want our customers to have. Thank you for your feedback, we’ve resolved the issue.

Sincerely,
Team Macade

Noté 5 sur 5 étoiles

Excellent and outstanding customer…

Excellent and outstanding customer service, very chic golf outfits in highly quality! So happy I found macade golf

22 décembre 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi Tina,

Thank you so much for the kind words! We're happy you liked our clothing.

Team Macade

Noté 5 sur 5 étoiles

Bravo!

I have to commend the Customer Satisfaction Team for their Professionalism and quick response to my problem. I experienced a stolen shipment and The Team reacted by generating a New Order at No Charge. Fantastic Service. I will not hesitate in placing future Orders.

3 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor Service Poor Delivery

I ordered a substantial amount of clothing from Macade, thought I would give their products a go. Took over 7 days to get a delivery date, they then were not delivered on that date but scheduled 3 days later. I asked for FedEx to leave in a safe place, yet they rang my ring doorbell and refused to do so stating signature required. I asked if he would take to the house across the road that was 10 steps from where he was parked and he refused saying he was on a timer. Have now cancelled delivery to return items. cannot wait 10 days for goods and then failed delivery and refusal to walk 10 steps for signature. Will stick to my normal clothing brands

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer services.

Emailed Macade Golf with a query regarding when an item would be available.
Very prompt reply which answered my question. I have bought from Macade Golf previously and can say that their quality and attention is excellent. I look forward to being able to purchase again, knowing that this is the service they provide. Thank you

19 novembre 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Thank you for your lovely feedback! We’re so glad you had a positive experience and appreciate your kind words about our service and products.

/Ludwig, Macade Golf

Noté 1 sur 5 étoiles

Really bad returns service

The sweater I received had a large uv stain on the chest.
The returns process was quite simply ridiculous. They ask you to return the item by taking it to a DHL Express service point. There are none in my area. After multiple emails they arranged for a collection from my house. Subsequently I have to be in between 9am and 6pm.

16 octobre 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

We’re very sorry to hear about your experience with the sweater and the returns process. This is not the level of service we aim for. Please email us at hello@macadegolf.com with your order details so we can make sure this is resolved quickly.
/Anton, Macade Golf

Noté 5 sur 5 étoiles

Great clothes and great service…

Clothing is great and service fantastic. So easy to transact with Macade team. Nothing is ever too much trouble.

5 septembre 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Thanks so much for your kind words! We’re glad you’ve had a great experience with both our clothing and our team.
/Anton, Macade Golf

Noté 5 sur 5 étoiles

My favourite golf clothing brand

Macade is my absolute favourite brand!!!! The order processing is easy, shipment immediately and the quality and styles are amazing! Everyone I recommended to order something is also happy with the clothes.
Can’t stop ordering 😂

27 août 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Thank you sharing your thoughts, we're so happy to hear that you're satisfied with the experience!
/Anton, Macade

Noté 5 sur 5 étoiles

Brilliant !!

Brilliant !!! Love the top, perfect fit and great quality.
Also appreciate the extra touch with a free little tee bag & tees.

Couldn’t recommend Macade enough !!

21 juillet 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Thank you for sharing your feedback. We're so happy to hear that you enjoyed the experience with us at Macade Golf!
/Anton

Noté 5 sur 5 étoiles

The macade team and Ludwig have been…

The macade team and Ludwig have been really helpful with my exchange request. We love your products and really think your customer service has been great. Thank you.

17 juillet 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Thank you for sharing your positive experience!
/Anton, Macade

Noté 5 sur 5 étoiles

Großartig

Klasse Qualität, toller Service. Absolut schnelle Lieferung. Direkter Kontakt per Email - mir wurde schnell und unkompliziert geholfen. Rückerstattung einer Retoure auch sehr zeitnah. Kaufe gerne wieder ein.

4 juillet 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Thank you for sharing your thoughts about your experience with Macade Golf!
/Anton, Macade

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