This company is running a scam. They do not respond to emails via their site or their so called support using email. Call your credit card company and have them charge back to this company. I ordered... Voir plus
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Lisez les avis des autres
Ordered the MACRO MASK, got a knock off instead! Website shows a false return policy of 100% money back guarantee within 60 days, no return shipping fee. Then when you go to request a return they say... Voir plus
I ordered an LED mask, it arrived but was stolen by the delivery driver, they told me its on the store. Macrobeauty, aka Macrohealth, said its terrible we will send a new one immediately. This went... Voir plus
Complete scam of a company. My wife ordered some sort of red light mask for $150 or so. She received a plastic piece of crap mask that didn't even do anything. Wife contacted the company about a re... Voir plus
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I did not get what I ordered
I did not get what I ordered , red light mask. This one was from China. No identifying information on the mask as to the model I ordered. The box came like it had been a returned mask from someone else. It was not packaged like a new product. The remote did not work. The mask would not keep a charge over 10 mins. True they do have responsive cust services who will answer you. However they would not give me my FULL REFUND from their FULL REFUND POLICY. HE SAID HOW ABOUT 50% and you keep it. Then, when The mask quit working within a week I wrote back and said I want to send this back I am definitely not a satisfied customer. It's only been two q
Weeks and nothing works ! He said well what about 60% back and you keep it. I said NO. It does not work. I did not get what I paid for. He was difficult to deal with and I ended up getting 70% back and throwing away the JUNK misrepresented item. They were NOT FUN to deal with and they DO NOT honor their full refund policy. Very dissatisfied with this company. It's a scam.
Product advertised on website was not…
Product advertised on website was not received. A knockoff was received. No response for refund from website customer service.
If it sounds too good to be true, it always is
This company has an impressive ad on Instagram for a red light therapy mask and bundle, and also claims to have a 60-day money back guarantee. They claim you need 60 days to see a difference. But go to their refund policy on their website. If the product is not returned in its original packaging, completely unused, it is not available for refund. This means they have no warranty, as there is no way to try the product, and if not satisfied, return it. Returns are also on your own dime. You must pay for the return shipping, and you will only get 60% of the money returned, as they keep 40% for shipping and “promotional” purposes. This is obviously a big scam, so avoid. As the saying goes, when something looks too good to be true, it is just that. Not true at all.
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