Madebyjessica Avis 

686
TrustScore 3 sur 5

2,8

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I ordered a dress on July 18th expecting it to be delivered well in time for a holiday on August 1st. Despite numerous emails no attempt had been made to expedite the delivery. If, as I’m reading her... Voir plus

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY, They are posing as a London Boutique which it obviously not as their base address is Hong Kong. My order took weeks to arrive. Quality on arrival was poor, badly made... Voir plus

Noté 1 sur 5 étoiles

I totally endorse everything the one star reviews say. Total con and I’m kicking myself for falling for it. Dresses took ages to arrive, terrible quality, style. I had lots of offers of discounts if I... Voir plus

Noté 4 sur 5 étoiles

Tried this company first time seeing advertised. My first order , so kept waiting when it will arrive my dress?? No sign of arriving even one week, tracking site kept showing still transit . So I star... Voir plus


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Information importante

2,8

Moyen

TrustScore 3 sur 5

686 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 59 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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2,8

Tous les avis

(686)

679 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Just bought 1 sundress and 2 summer…

Just bought 1 sundress and 2 summer dresses and am delighted with all 3. Fit is true to size, fabrics are nice to the touch and colours as anticipated. Many thanks.

21 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

100% polyester

100% polyester - terrible quality - not fit for purpose. I have requested instructions on how to return six times now, initially they sent an extremely long (AI generated?) email asking for details as to why I wanted to return dress, then they asked for pictures - all of which I have sent, and now no response at all. I know they will respond to this on Trustpilot with the same standard response to all other reviews, which will be (however please note I have sent their 'official channels' six emails already!) [Order #MADE14679] - predicting this will be there response to this review:-

We’re really sorry to hear about your experience. We understand how frustrating it can be when an order or support does not go the way you expected, and we do not want you to feel ignored or left without help.

We’d like to review this properly and see what we can do to make things right. Please contact us through our official support page with your order details so our team can look into this as soon as possible.

Sincerely,
Made by Jessica | Customer Support Team

24 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM COMPANY "MADE BY JESSICA"

Well the scam goes on and on and on. We're up to where they offer you 50% discount due to the delay and problems with your order - except the 50% discount is a discount off further purchases. No doubt if you take that up and order something else - you LOSE your hard earned money yet again because that does not turn up.

"Made by Jessica" is not what it purports to be ie a "Boutique" where clothes are made by "Jessica" who is "pregnant and so closing down her boutique". It is a large scam company located in Hong Kong.

To get my money back they eventually sent me a "Returns Note". How can I do a return when you have still not despatched the dress? I asked them. To which the reply was that they have forwarded my "concerns" to their "Disputes Department".

PLEASE DO NOT MAKE THE SAME MISTAKE AS ME AND ORDER FROM THIS SCAM COMPANY. Had I read back the reviews far enough, other people have experienced the same. No doubt what they do - is when a review is made telling the truth about them - they then make numerous FAKE reviews pretending to be from happy customers so that people do not read down far enough to see the true reviews from people like me who were silly enough to get taken in by their scamming lies and place an order.

10 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

An absolutely disgraceful company

An absolutely disgraceful company. I ordered a dress and it did not suit me. Trying to get it sent back or even getting a reply to my seven emails that I have sent and still waiting on an email or a message to be sent back to me. I absolutely do not recommend this company.

1 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Keep away…

Web site suggested last stock as Jessica was closing due to having a baby. Could not have been true as it took too long to arrive. When it did very poor quality. Return address in USA. Would have cost me £32 to return, on an item under £50 not cost effective.

24 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

This was my first time ordering from…

This was my first time ordering from the store so I only chose one item to test the quality. The skirt arrived looking exactly like the photos and felt comfortable around the waist. I’m now tempted to go back for the matching top.

30 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

perfect for a weekend away

I bought a lightweight outfit for a weekend away and it was exactly what I needed. The top was breathable and the trousers were comfortable for travelling while both pieces still looked put together. I only wish there had been a few more colour choices.

26 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Soft cardigan, lovely quality

My order arrived neatly folded and everything looked fresh straight out of the parcel. I especially liked the cardigan because it feels soft without being too heavy. Delivery could have been a little quicker but I was happy with the clothing itself.

22 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I appreciated how simple the website…

I appreciated how simple the website was to use especially the size information. Checkout was quick and the parcel arrived within the estimated time. The clothes felt well made and nothing looked cheap or poorly finished.

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I bought a few everyday basics and was…

I bought a few everyday basics and was pleasantly surprised by how well they fit together. The colours are easy to mix with things I already own which makes getting dressed much simpler. I’ll probably order the trousers in another shade.

18 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

The dress I ordered was 5 inches smaller across the bust than stated on the website

The dress I ordered was 5 inches smaller than across the bust than stated on the website, making a loose fitting, comfortable dress very tight! The dress was not very well made, the slight gathering under the bust was very uneven and looked shoddy.
I'm currently trying to get a full refund. I first emailed on 8th July and as requested sent numerous photos, including with a tape measure across the bust to prove it was 5 inches smaller than it should be. After the initial replies back and forth (4 emails) I was told my concern had been escalated to the quality team.
I'm still waiting to hear, it's now 23rd July!

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

A dress for an August wedding

I loved the dress from the image. The delivery unfolded just as the notifications said. The dress fits like a glove and is just as the image. Not a jot of disappointment.

17 juillet 2026
Avis spontané

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