Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m very late leaving this review unlike Madspeed who were very quick to safely deliver the wheels that I ordered and also very quick to sort out an issue that I had. I can’t praise them enough for... Voir plus

Noté 5 sur 5 étoiles

Easy to order the correct configuration of wheel. Quick delivery and well packaged. Seems a good quality and well built wheel. Fitted perfectly.

Noté 5 sur 5 étoiles

Needing new wheels for my Bianchi Intenso disc, had a problem finding wheels with a 135mm rear thru axle but after getting in touch with Madspeed and exchanging several emails and photos pleased to sa... Voir plus

Noté 5 sur 5 étoiles

You know you are dealing with a dedicated business when you email a question on Boxing day and receive a response within the hour .Wheel arrived promptly , visually great solid build ( mtb wheel ) , h... Voir plus

À propos de l'entreprise

  1. Magasin de vélos

Écrit par l'entreprise

We are Specialist in bicycle wheels, parts and accessories. All our wheels are hand built. We pride ourselves in our quality and our customer service.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don't expect much in the way of support!

I ordered on a set of wheels on the 24/3. The Parcelfarce driver chose to ignore our workshop, and tried to deliver to a house next door, (twice, if you believe the driver.) Not Madspeed's fault, but they did nothing to try and resolve the situation. I tried to get it redelivered to my Post Office, but it's still at the delivery depot. Not Madspeed's fault, but they have done nothing!
By law, they haven't fulfilled the contract, so should offer a full refund, but they've done nothing!
I've raised it with my card provider, so the refund is no longer an issue for me. But I've lost a customer and what I thought was going to be a good wheel supplier.

24 mars 2026
Avis spontané
Logo de Madspeed7

Réponse de Madspeed7

Hi Jon,

Thank you for your review. We’re sorry to hear about your experience and understand your frustration.

To clarify for transparency, the delivery address provided was not recognised within the courier network, which resulted in failed delivery attempts. As delivery is dependent on a valid and recognised address, this unfortunately prevented the parcel from being successfully delivered.

Following this, you requested via the ParcelForce website for the parcel to be redirected to a local Post Office for collection. Unfortunately, this request was not actioned by ParcelForce.

We also made several attempts to contact ParcelForce to arrange redelivery and to redirect the parcel as requested. However, we did not receive any response from them during this period, which meant we were unable to progress the delivery further. We understand they are currently experiencing operational disruption, which may have contributed to the delays.

As the parcel remained within the courier network and had not been returned to us, we were initially unable to issue a refund. However, due to the lack of response from the courier, we proceeded to issue a full refund to resolve the matter, despite the parcel still being in transit and not yet returned to us.

We fully understand how frustrating this situation is, and we share that frustration. While this was outside of our control, we did make every effort to resolve it from our side.

Kind regards
Madspeed7

Noté 5 sur 5 étoiles

I’m very late leaving this review…

I’m very late leaving this review unlike Madspeed who were very quick to safely deliver the wheels that I ordered and also very quick to sort out an issue that I had.
I can’t praise them enough for their swift resolution of my problem or for their speedy communications throughout the process.
Should I ever need another wheelset then Madspeed will be my first port of call.

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great lightweight wheels at a bargain price

Ordered the wheels from madspeed 7 with discount. Great price and better than wheels I've paid twice as much for previously. The wheels are light and came fitted with the cassette. They've added speed to my road bike and the hubs are very smooth. Great addition to my bike.

28 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very good

Very good, speedy service! Ordered with ease and very fast delivery and I’m in the Isle of Man where a lot of companies think we are like the Highlands!

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

dedicated business

You know you are dealing with a dedicated business when you email a question on Boxing day and receive a response within the hour .Wheel arrived promptly , visually great solid build ( mtb wheel ) , have not been out on it yet but feel confident .

26 décembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus