MagicBreaks Avis 

3 169
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience with Magic Breaks has been truly amazing. Lisa has been phenomenal in helping us right from our booking until we returned after our holiday. Unfortunately Disney cancelled our room on th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy to use the website and book , if have any questions there's a chat and someone from the team usually replies back soon as 2nd time using magic breaks for my disney trip and last time the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can’t recommend Alex enough. Booking holidays for a large family is very daunting, but Alex has made it so easy and straight forward. Always available, super quick replies and answered all of my multi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which bea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. Agrégateur de voyages

Écrit par l'entreprise

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

Écrit par l'entreprise

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(3 169)

247 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Review for Alex May

I don’t normally leave reviews but I have to leave a review today for Alex May at Magic Breaks , she helped me book my original trip in June and she was second to none amazing then but today I needed her help as I had changed dates and felt pressured into changing to the dates which I didn’t want , Alex has spent her whole day sorting it out for me to the dates I wanted , she is quick and efficient and so kind and friendly , having someone who genuinly wants to look after you makes such a difference , she was calming and reassuring and I can’t thank her enough , she is amazing and deserves so much credit for how good at her job she is xx

30 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you so much for your kind words! We're delighted to hear that Alex made such a difference- she will be thrilled to read this!

Noté 5 sur 5 étoiles

Excellent service

Booking was so easy as well as competitively priced. The customer service has been top notch and swiftly sorting my requests. I have not been abroad for 10 years so there were a few! I would 100% recommend MagicBreaks.

21 octobre 2025
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Réponse de MagicBreaks

Thank you for your great feedback! We're delighted that our team made your booking experience nice and easy! Your recommendation means a lot to us!

Noté 5 sur 5 étoiles

Alex has been so helpful

Alex has been so helpful, been a long time since we have been abroad. She helped us navigate the booking with ease and gave some great advice

23 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you for your feedback! We're glad you have had a good booking experience with Alex!

Noté 5 sur 5 étoiles

All went very smoothly …

I booked Disney Paris with MagicBreaks and everything worked out really well. I did price everything up independently and didn’t find that MagicBreaks was any more expensive. To me it saved a lot of time by booking everything with the same company. I will definitely use this company again.

24 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you for your lovely feedback! We're so pleased everything went smoothy. We look forward to booking your next magical break!

Noté 5 sur 5 étoiles

Great Booking

Cheryl was really helpful with all areas of the booking - I had lots of amendments and she was really quick to get to me on all of them. She found me a really great price.

27 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you for your great feedback! We're so please Cheryl could assist and find you a great deal!

Noté 5 sur 5 étoiles

I could not rate Cheryl any higher

I could not rate Cheryl any higher! I rang at 9.30pm on a Friday night after struggling to find answers to my questions online. Cheryl immediately put me at ease, was personable and friendly and assisted me in booking our family holiday. She had helpful tips and was really clear. Cheryl sent payment links so we could arrange to split the deposit between different people on the trip. Honestly it was seamless! Thank you Cheryl.

24 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you for your lovely feedback! We're delighted to hear Cheryl was able to assist and make everything so easy for you!

Noté 5 sur 5 étoiles

Smooth and efficient booking

Alex helped me book a Disney Cruise and she was great at discussing everything, answering all my questions, making sure what we were booking was exactly what we wanted. The whole booking process was very smooth and efficient - highly recommend!

1 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you for your great feedback! We're delighted Alex was able to offer you a smooth booking experience. We look forward to booking your next magical break!

Noté 5 sur 5 étoiles

Great customer service

Amy Stevens was a great help when booking the holiday. She has been really responsive and has made the booking process easy.

I have used MagicBreaks a few times before but the personal contact from Amy has been really appreciated

20 octobre 2025
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Réponse de MagicBreaks

Thank you for your kind words! Amy will be thrilled to read this. She is a valued member of the team and we're delighted she made your booking experience so easy!

Noté 5 sur 5 étoiles

Seamless booking process

Seamless booking process , options given throughout, everything explained clearly .

19 octobre 2025
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Réponse de MagicBreaks

Thank you for your great review! We look forward to booking your next magical break!

Noté 5 sur 5 étoiles

I called after needing clarification…

I called after needing clarification after looking at the website. They picked up very quickly and were absolutely brilliant! I spoke to Alex who was helpful, patient and funny and saved me so much money and time in the process . What I would say is they give you advice on things you dont even consider thinking about or asking. Highly recommend!

18 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're thrilled you have have a good booking experience with Alex's! Your recommendation means a lot to us!

Noté 5 sur 5 étoiles

Magic Breaks has never let me down!

I have booked with Magic breaks on more than one occasion due to their fantastic customer service and brilliant low deposits. I booked a trip for Christmas time at Disneyland Paris and I have been provided with such good service from Cheryl, that I have felt compelled to write this review. Nothing has been too much bother for Cheryl, answering all of my questions quickly and clearly. In addition to supporting me with my upcoming Disneyland Paris Trip, Cheryl has put me on a waiting list to book a 2027 Walt Disney World Trip. I have never been let down by Magic Breaks and I would highly recommend them to anyone looking to book a holiday to remember! :)

10 octobre 2025
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Réponse de MagicBreaks

Thank you so much for your continued loyalty! We're delighted to hear that Cheryl has provided a great service- she is a valued member of our team and will be thrilled to read this!

Noté 5 sur 5 étoiles

Excellent service from start until…

Excellent service from start until finish when booking through Magic Breaks. I contacted their helpline as I needed a slightly different booking to what I could do online and Alex was amazing.

12 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you so much for your kind words! We're delighted to hear that you recieved excellent service and that Alex was able to assist with your booking! We look forward to booking your next magical break!

Noté 5 sur 5 étoiles

Alex May was extremely helpful

Alex May was extremely helpful, and friendly and prompt today. She assisted with a very last minute booking and she was so efficient. Much appreciated and I can highly recommend Magic Breaks!

8 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're thrilled you are happy with Alex's service!

Noté 5 sur 5 étoiles

I absolutely love Magic Breaks

I absolutely love Magic Breaks. They are great at returning emails and clarifying things. I love them so much, that I would love a job there booking holidays for Dlp. Wahoo.
I recommend this site. It’s easy to navigate.
The pricing is excellent. The freebies are also a nice extra touch. I feel they invented Customer Service. Love this company.

28 décembre 2024
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Réponse de MagicBreaks

Thank you so much for your kind words! Your recommendation means a lot to us! We're delighted to hear that you find our service helpful and easy to use. We truly appreciate your support and hope to help you plan many more magical breaks!

Noté 5 sur 5 étoiles

Booking Disneyland Paris…

I recently started a chat with Amanda Rogers to arrange a trip to Disneyland Paris for my children and 10 grandchildren, and she has been absolutely brilliant from start to finish.

Amanda went above and beyond to make the booking process smooth and enjoyable. She offered several different options, as I needed to book five rooms and organise travel from London to Paris. Her patience, attention to detail, and genuine care made all the difference.

Amanda put so much time and effort into ensuring everything was perfect, and I can’t thank her enough. Having a Sales Consultant like Amanda is truly a credit to Magic Breaks. I wouldn’t hesitate to recommend her to anyone planning a magical trip!

7 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! Amanda will be thrilled to read this! Your recommendation means a lot us!

Noté 1 sur 5 étoiles

Poor customer service if you have already booked

I already have a trip booked and wanted to change the date but it’s near impossible to get through to someone and when you do they take no ownership of your query. No one’s answering the online chat or what’s app and the generic email has a 48 hour turnaround although it seems to be much longer than that! When you do get a response you then respond back to the generic email and have to wait days for another response all whilst the price and availability is changing. Can’t even send a complaint because apparently they are also suppose to be sent to the same email account so there’s literally no point.

6 octobre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you for your feedback. We're very sorry to hear about the difficulty you've experienced trying to reach us. Please note that during busy times, our response time may take longer than usual. Please note chasing the same email will put you to the back of the queue. We'd like to look further into this for you - could you please email your Magicbreaks reference and query to customercare@magicbreaks.co.uk ? Thank you for your patience and understanding.

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