Magna Mazda Avis 

Unlike all the others on here, my experience is totally +ve. I have driven Mercedes cars for longer than I care to remember, as such, I am well aware of what constitutes 'good service'. We decided to purchase a Mazda CX3 from Salisbury, we needed something easier to get in and out of. Their staff could not have been more helpful or considerate (let alone patience when dealing with a pair of old duffers). Having changed from a vehicle some 22 years old to one only a few years old, to us it was a bit of a culture shock, but ALL the staff at Salisbury could not have been more helpful - the car is not bad either, now I know why my neighbours & son all bought Mazda vehicles. Just found out that the navigation SD card is faulty - sd card duly ordered by Mazda, supplied and fitted. Happy days!

Went in to enquire about hybrid/electric models. Shop Assistant wasn't really interested 'The black one out there' pointing.
That was about it. Okay, I'll take my £30,000 somewhere else. Nice looking car but complete lack of 'customer service'.

Asked for a time/date to take my car in for repair at Magna Mazda Poole ( where I bought my car ) and was told first date was 7 weeks but I could leave my car in their pound until they could see to it. Unacceptable. Luckily another dealership near me offered time in 5 days and were very helpful- Magna Mazda Dorchester.

AVOID..

Extremely unhelpful staff. Very rude. Not providing any documents for battery change.

I am still waiting for a callback from 19 October about booking for an MOT and service. Hilarious! It is a shame these people are hired to present the Mazda cars in England.