My 30minute consultation with Bobbie proved to be very informative and helpful. We discussed the various options open to me after filtering through exactly what my needs and requirements were and... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The installation team were great but central admin team not so good. As an example, they forgot to send us a crucial bit of information which meant a significant delay in signing up for an export tari... Voir plus
L'entreprise a répondu
Great service from the start. Everything explained and options given. No pressurised sales talks. Kept up to date all the time with our solar panels order. All the staff with whom we spoke were very... Voir plus
L'entreprise a répondu
Makemyhousegreen have done an excellent job of designing and installing solar panels on our house. The quality of the workman ship from the two female electricians and the male fitters is excellent, t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de MakeMyHouseGreen
Écrit par l'entreprise
🌟 What We Do
Making it simple to work out the best solutions for you. We use data analytics to determine what's right for your needs without the sales pitch – just clear, accurate information, including costs and carbon impact, so you can make the most informed decision.
📊 How Data Powers Your Choices
Our data-driven approach ensures that you understand every option available, helping you feel confident in your choice based on real, unbiased insights.
🤝 Support That Lasts
We believe in providing the information you need, without any unnecessary complexity. Plus, we offer ongoing support through our aftercare services, ensuring your system operates at peak efficiency over time. This means you can rely on it to deliver the performance and long-term benefits you expect, with help on hand should you need it. Our goal is to ensure your investment continues to meet your expectations and contributes positively to your home and the environment.
🤝 Truly Tailored and transparent
We're committed to working out the perfect solution for your unique home and situation, even if that means telling you not to buy at all
🤝 Recommended by trusted partners
We're proud to be partnered with the nation's favourite high street brands like Nationwide and Santander as well as many local councils🤝 Kit and care that lasts the distance
We know this is a long term investment, so we only install high quality products. And our expert support won't wear out either.📷 Our Work in Pictures
Coordonnées de contact
4,8
Excellent
830 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Efficient and trustworthy solar panel installation
We had a very straightforward, efficient and successful installation of solar panels on our roof at home. MakeMyHouseGreen discussed all the options with us, helped us to select the best solution for our needs and were with us every step of the way to complete this project. They appear knowledgeable on the topic of solar energy and their team has been lovely to work with. We would definitely recommend choosing them if you're looking to explore solar energy. Thanks team!
1 septembre 2026
Réponse de MakeMyHouseGreen
Thank you so much for such a thoughtful review! We’re really pleased to hear that everything went smoothly and that you felt supported throughout the process. It’s great to know our team could help you find the right solution for your home, and we’ll be sure to pass your kind words on to everyone involved. Thank you again for choosing MakeMyHouseGreen and for recommending us! 😊 MMHG
A good experience
Make my house green provided an efficient and professional service with very good communication at all times. I would highly recommend.
1 septembre 2026
Réponse de MakeMyHouseGreen
Thanks so much for taking the time to leave us a review! It’s great to hear that you found our service efficient and professional, and that we kept you well informed throughout. We really appreciate you recommending us! MMHG
Freja
Freja , Was very thorough full and confident, friendly,well spoken,and clear .
Freja , Went though the process slowly, so we could understand, all what she said.
No sales pressure .Which was great.
27 août 2026
Réponse de MakeMyHouseGreen
Thank you so much for your lovely feedback! We’re really pleased to hear that Freja took the time to explain everything clearly and at a pace that worked for you. It’s great to know you felt comfortable throughout the process and never under any pressure. We’ll be sure to pass your kind words on to Freja! 😊 MMHG
Excellent presentation
The company member was very personable, providing a thorough, informative, interesting explanation to the installation of solar powered system.
26 août 2026
Réponse de MakeMyHouseGreen
Thank you for taking the time to share your feedback! We’re really glad you found the information clear, thorough and helpful. It’s always great to hear that our team could make the process of understanding solar a little easier. We really appreciate your kind words! MMHG
Excellent telephone video call
Excellent telephone video call. They were very knowledgeable and receptive to my needs.
25 août 2026
Réponse de MakeMyHouseGreen
Thank you for your lovely feedback! We're really pleased to hear that you found the video call helpful and that we were able to meet your needs. We really appreciate you taking the time to leave us a review. MMHG
No pressure meeting
Very straightforward meeting. The sales representative listened to what we were looking to get from the system and explained in a simple language how it worked. We finished the meeting feeling confident about what we would experience if we decided to go ahead with an installation.
19 août 2026
Réponse de MakeMyHouseGreen
Thank you for your lovely feedback! We are delighted to hear that you found the meeting straightforward and that everything was explained clearly and in simple terms. It is great to know that our approach left you feeling confident about what to expect should you decide to go ahead. We really appreciate you taking the time to share your experience! MMHG
Leonie was an absolute star
Leonie was an absolute star. She was incredibly patient in going through all of my custom requirements, explaining the differences between the various options, panels, batteries, and strategies, and giving honest recommendations for the overall setup.
She was also extremely helpful in adapting the plan in real time, especially given the lack of up-to-date public data about my house and roof. She worked through all the variables with me and came up with a plan that made sense for our specific situation.
I really appreciated the design call and the time, expertise, and flexibility Leonie brought to it. Highly recommended!
18 août 2026
Réponse de MakeMyHouseGreen
Thank you so much for such a fantastic review! It is wonderful to hear how much you appreciated the time and expertise Leonie brought to your design call. She will be absolutely delighted to know that her patience, flexibility and honest recommendations helped you find the right setup for your home. We will make sure your lovely feedback is passed on to Leonie. Thank you again for choosing MakeMyHouseGreen and for highly recommending us! MMHG
Great to talk to someone who…
Great to talk to someone who understands the process and the science.
13 août 2026
Réponse de MakeMyHouseGreen
Thank you for your lovely feedback! We’re really pleased to hear that you found the conversation helpful and appreciated having someone who could explain both the process and the science behind it. We believe understanding how everything works is an important part of making the right decision, so it’s great to know this came across. ☀️ MMHG
No pressurised selling
No pressurised selling. Allowed questions and answered honestly. Assisted in calculations. Provided all relevant information and quick response in providing quotations, leaving option to consider further and arrange a follow-up call or allow notification to discontinue if I preferred.
17 août 2026
Réponse de MakeMyHouseGreen
Thank you for your fantastic review! We’re really pleased to hear that you appreciated our no-pressure approach and felt you had all the information you needed to make the right decision for your home. It’s great to know that your questions were answered honestly and that the team was able to assist with the calculations and provide your quotation promptly. We believe customers should always have the time and space to make an informed decision, so your feedback means a lot to us. Thank you again! ☀️MMHG
A very efficient installation
This company helped me select the correct system for my house then took me through step by step the timetable of delivery of the goods, scaffold erection, panel fitting and electrical installation. Everything went according to their plan with astounding efficiency and I am Now benefitting from total electrical self-sufficiency and am selling my surplus electricity to the grid and making a profit.
1 août 2026
Avis spontané
Réponse de MakeMyHouseGreen
Thank you so much for your fantastic review! It’s great to hear that you felt supported from choosing the right system through to every stage of the installation. We’re delighted everything went according to plan and that you’re now enjoying such a high level of energy independence, while also benefiting from selling your surplus electricity back to the grid. That’s exactly what we love to hear! ☀️⚡
We really appreciate you taking the time to share your experience and wish you many years of happy solar generation! MMHG
Absolutely excellent installation team
Absolutely excellent installation experience from the team - Tyrone, Kye, Paul and Sam, plus the apprentice.
The installation team were incredibly polite, tidy and helpful, did a really smart job and explained everything.
Couldn’t recommend the installation team more !
6 août 2026
Avis spontané
Réponse de MakeMyHouseGreen
Thank you so much for your fantastic review! It’s wonderful to hear that the Team made such a great impression. We are also delighted you found the team polite, tidy, helpful and professional, and that they took the time to explain everything clearly. We will be sure to pass your kind comments on to the whole team. They’ll be thrilled! ☀️ MMHG
Réponse de MakeMyHouseGreen
Thank you for your feedback. We're delighted to hear that the presenter was knowledgeable, well prepared, and provided you with a positive experience. We really appreciate you taking the time to share your comments and thank you for choosing us. MMHG
Thorough and not pressurised
We were taken through all the options available to us. We haven’t felt pressured at any stage during our appointment.
5 août 2026
Réponse de MakeMyHouseGreen
Thank you for your wonderful feedback. We're delighted to hear you were taken through all the options available and that everything was explained clearly. It's especially great to know you felt informed and supported throughout, with no pressure at any stage. We really appreciate you choosing us. MMHG
Helpful service
Alex was very clear and helpful. The whole process was very easy and there was no pressure to commit.
28 juillet 2026
Réponse de MakeMyHouseGreen
Thank you for your fantastic feedback. We're delighted to hear that Alex was clear, helpful, and made the whole process straightforward. It's great to know you felt informed throughout and never under any pressure. We really appreciate your recommendation and your support. MMHG
From start to finish it was a positive…
From start to finish it was a positive experience. They communicated well, answering questions and listening to what we wanted. Highly recommend them as service was first rate
29 juillet 2026
Réponse de MakeMyHouseGreen
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience from start to finish. It's great to know that our team communicated well throughout the process, took the time to answer your questions, and listened to what you wanted to achieve. Providing a first-rate service is always our goal, so your feedback means a great deal to us. Thank you for your recommendation and for choosing MakeMyHouseGreen. We really appreciate your support!
Alex was great in providing me with…
Alex was great in providing me with advice and quote, very helpful and knowledgeable! Able to give objective advice which was again very helpful.
28 juillet 2026
Réponse de MakeMyHouseGreen
Thank you for your wonderful review! We are delighted to hear that Alex was able to provide you with helpful, knowledgeable and objective advice throughout the quotation process. We believe it's important that our customers receive honest guidance so they can make the right decision for their individual circumstances, and we are pleased this came across in your experience. Thank you for taking the time to share your feedback. MMHG
Awful Service
The sales process was helpful, but everything after that went downhill. On every call the team was unprepared, it took weeks to get answers, and they repeatedly came back with options that turned out not to be possible. After an onsite inspection, we had to chase them for a follow-up call three weeks later , only to find they'd made no progress. They then agreed the would "come back with a quote for what they can and what they can't" and then they went silent for another 3 weeks. We even had to chase them for our deposit refund.
They'll claim the job was complicated, but in reality they just kept asking for the same details over and over and did not understand what they where doing despite an onsite inspection. My impression is that unless it's a simple install, they either don't want the business or aren't capable of delivering it but won't admit either. Probably the worst customer service I've experienced. Would not recommend.
24 juillet 2026
Avis spontané
Réponse de MakeMyHouseGreen
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience after the initial sales process did not meet your expectations. We do appreciate that there were delays in progressing your enquiry and that you had to chase for updates and your deposit refund however our Accounts Team work part time. We understand how frustrating that must have been, particularly when you were expecting a clear answer following the site visit.
We would, however, like to clarify that our intention was never to ignore your enquiry or avoid progressing the work. We did continue to come back to you as we worked through the details of your property and the options available. Your installation requirements were more complex than a standard solar installation, and we needed to establish what could and could not be delivered appropriately before providing a quotation.
That said, we accept that the process took longer than it should have and that our communication during this period could have been better. We are currently experiencing very high demand across the solar industry, but we appreciate that this should not be an excuse for a customer having to chase for updates.
We are proud to have many hundreds of happy customers and receive numerous five-star reviews, and we are sorry that your experience did not reflect the standard of service we aim to provide. We always aim to be honest with customers about what we can and cannot deliver, rather than proceed with a system that may not be suitable for their property, and we regret that the time taken to reach that position was frustrating for you and wish you very well in the future. MMHG
The whole team are fantastic
The initial zoom meeting was thorough and helpful. The next step was speaking with an engineer and it became apparent that a visit was needed which was arranged. Communication was excellent throughout the process from when scaffolding would be done and taken down and confirmation of installation dates. The panels etc were installed by Marc Andrews and Neil who worked literally non-stop and were absolutely super. The electrics and EV charger were installed by Kris Landt, assisted by Lauren and Belle and again they were super, just great to talk with and explained everything thoroughly. Both teams made the whole process a pleasure.
24 juillet 2026
Réponse de MakeMyHouseGreen
Thank you so much for your fantastic review. We're delighted to hear that your initial Zoom meeting was thorough and helpful, and that the communication throughout your installation was excellent.
It's wonderful to hear such lovely feedback about Marc, Neil, Kris, Lauren and Belle. We'll be sure to pass your kind comments on to them as they will be thrilled to know how much you appreciated their hard work, knowledge and friendly approach. It sounds like both teams went above and beyond to make the process as smooth and enjoyable as possible, and we're so pleased that the whole experience was a pleasure for you. Thank you for choosing MakeMyHouseGreen and for taking the time to share your experience.
Bobbie was most helpful and honest
Bobbie was most helpful and honest. His advice confirmed my thoughts that at my age and in my situation there is no point in replacing my existing panels. Regrettably this means i will not be doing business with you but I would highly recommend your company for their honest assistance.
22 juillet 2026
Réponse de MakeMyHouseGreen
Thank you so much for your kind and honest review. We are really pleased that Bobbie was able to provide helpful and honest advice, even though it meant that solar wasn't the right option for you at this time. We always believe in giving customers the advice that's right for their individual circumstances, so it's lovely to hear that this came across. Thank you also for your recommendation, it really means a lot to us. We wish you all the very best. MMHG
Réponse de MakeMyHouseGreen
Thank you for your lovely review! We're so pleased to hear that you found us friendly and easy to talk to, and that everything was explained clearly. It's great to know you were happy with the efficient service! MMHG
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.