Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

We have spent over $15,000 on printers alone and these have been the worst excuses for 3d printers I've ever seen. The constant Issues with even printing, the expensive NFC DRM'ED PLASTIC, the horribl... Voir plus

Noté 1 sur 5 étoiles

I made a terrible decision and spent over $6000 on a Makerbot Method X Carbon-Fiber printer. I have had nothing but hardware, software and filament issues. Here are a few: - had to replace the... Voir plus

Noté 1 sur 5 étoiles

Unreliable, expensive, and poor-quality printing. It often fails, jams, or other issues come up. The filament it uses is ridiculously expensive. If it does work, the quality of the print is very poor... Voir plus

Noté 1 sur 5 étoiles

We repeatedly had breakdowns. Had to replace the entire machine after a few short months. Difficulty reaching customer service due to EST and on PST and school and work. Multiple parts have been repl... Voir plus

À propos de l'entreprise

  1. Grossiste en appareils électriques
  2. Magasin d'électronique

Informations provenant de diverses sources externes

MakerBot is a global leader in the 3D printing industry that serves the wider needs of professionals and educators. Visit MakerBot.com for more information.


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

An Original Owner

I’m one of the original owners of a MakerBot 3D Printer. In the last 15 years I purchased four other 3D Printers, including an upgrade to A Replicator Plus. The mechanical reliability and ease of use is so excellent, the MakerBot machine is the only one I currently use. The only problems I can point to have been in ordering materials. Log in security was such a nightmare, I had to call MakerBot help lines more than once to straighten it out. I assume this is a particular problem with MakerBot, because it hasn’t occurred with any other online log in security I've used. It should be noted the latest version of MakerBot Print software no longer allows me to transfer my CAD Fusion 360 drawings in one step to an .stl MakerBot printing file. Finally, i’ve never been able to make a clean print from a MakerBot laser scanner. It seems like an insufficient software issue.

In conclusion, however, I love my Replicater Plus. I’ve used mine to repair numerous household items, build housing for electronic devices, robots, toys and jewelry. Thingiverse is a brilliant idea, and I use it frequently for ideas and fun builds. I’m forever excited about the creativity the MakerBot Printer stimulates.

17 avril 2018
Avis spontané
Noté 2 sur 5 étoiles

MakerBot print quality

MakerBot print quality, reliability, and speed has all been on a steady decline. My makerspace has multiple generations of MakerBots, the older ones are more reliable, faster, and have better print quality with less fuss than the newer generations. Print issues on the older generations are also easier to diagnose and fix. They do have some good quality machines, but print quality over time is beaten by machines that cost one third the price, and are easier to maintain.

17 avril 2018
Avis spontané
Noté 2 sur 5 étoiles

Machines are low quality

Machines are low quality and customer service is very slow. I regret purchasing the makerbots.

17 avril 2018
Avis spontané
Logo de MakerBot

Réponse : MakerBot

Hi Adam,

We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been assigned to your case, and someone from our Tech Support team will reach out shortly. They will use the email address and order number associated with this post.

MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around.

Sincerely,

The MakerBot Team

Noté 5 sur 5 étoiles

Z18s…

The Z18s we purchased has been a great addition to our classes. Working with the guys from Makerbot is so easy. They are friendly but professional. They also go above and beyond, especially working with us because we're always on a tight deadline. I appreciate doing business with them.

17 avril 2018
Avis spontané
Noté 3 sur 5 étoiles

Maker club

The order was great but I wish you had the maker club back again. :(

17 avril 2018
Avis spontané
Logo de MakerBot

Réponse : MakerBot

Hello,

I'm glad to hear you enjoyed MakerClub, and sorry it was discontinued. We hope we will still be able to provide excellent customer service and products at good prices. If you have special questions about an order please don't hesitate to call our Sales team to speak with someone directly.

Best,

The MakerBot Team

Noté 1 sur 5 étoiles

they suck

they suck they suck

17 avril 2018
Avis spontané
Logo de MakerBot

Réponse : MakerBot

Hi Tony,

I'm sorry to hear that you were not completely satisfied with your MakerBot experience. I would love to have someone on our Tech Support team reach out to learn what issues you've been experiencing. Would that be OK? They will use the email address and order number associated with this post.

MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around.

Sincerely,
The MakerBot Team”

Noté 4 sur 5 étoiles

Equipment works great,except I cannot…connect Tough PLA extruder

Equipment works great,except I cannot successfully connect the Tough PLA Extruder and make it work. I have 2 of them, and they are useless.

17 avril 2018
Avis spontané
Logo de MakerBot

Réponse : MakerBot

Hello,

We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been assigned to your case, and someone from our Tech Support team will reach out shortly. They will use the email address and order number associated with this post.

MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around.

Sincerely,

The MakerBot Team

Noté 2 sur 5 étoiles

The Makerbot replicator 2 has been…

The Makerbot replicator 2 has been nothing but problems. The wiring was designed in such a way that it failed in exactly the same way after a year in both my machines. The builds often delaminate or peel away from the base tray. I would not recommend them.

17 avril 2018
Avis spontané
Logo de MakerBot

Réponse : MakerBot

Hello,

We’re sorry to hear that you were not completely satisfied with your MakerBot experience. I see the printer you are using is a Replicator 2, purchased 2013. Would you like me to assign a Support Manager to reach out to you about the issues you've experienced? They will use the email address and order number associated with this post.

MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around.

Sincerely,
The MakerBot Team

Noté 4 sur 5 étoiles

Support ok, everything else great.

Though I have not had to get further support from Makerbot, that area was the weakest link. The printer works great and I have not trouble getting filament quickly from their website.

17 avril 2018
Avis spontané
Noté 3 sur 5 étoiles

Extruders have been my only problem

Extruders have been my only problem. When I first received the Makerbot, I went through multiple extruders until the Extruder+ was received. I was not aware of the Extruder+ until someone at a technology convention told me about it. Upon returning from the convention, I was able to obtain an Extruder+ and it was better. I still had some clogs but not as often.

17 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

An Excellent Tool

MakerBot has done an excellent job of making a user friendly 3D printer. The custom settings are easy to understand the final results are often great.

17 avril 2018
Avis spontané

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