Over the month prior to purchasing I had made several enquiries via the online sale team. I was talking to Andrea for most or the time. Having made some offers we eventually agreed on prices for... Voir plus
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Lisez les avis des autres
Excellent. Never used this jeweller before, despite walking past many times. Needed two watch batteries replacing quickly, another well known high street jeweller said they couldn’t do it as they di... Voir plus
L'entreprise a répondu
I took several items from my late grandmother, that I thought were just costume jewellery (Brooches, pendants and rings) . The ladies welcomed me and were straight into valuing, what I thought... Voir plus
Basildon store were so helpful in restoring my diamond in my engagement ring 💍 it looks so beautiful again They went above and beyond it looks just like it would have when my Nan wore it all thos... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Mallard Jewellers and Pawnbrokers has been an independent family jewellers since 1932. We have 7 stores in Basildon, Romford, Ilford, Southend, Nottingham, Leicester and Peterborough. We specialise in selling pre-owned luxury watches and pre-owned diamond and gold jewellery. We also stock a stunning range of designer jewellery, watches and new diamond jewellery. When you visit our stores, whether it be choosing an engagement ring or changing a watch battery. We pride ourselves on our customer service making sure we offer the best advice and service. Our staff are highly trained professionals, passionate about their job, who think nothing of going out of their way to help customers. Our pawnbroking service is a quick and easy process loan secured on your jewellery. You can visit any store, no appointment needed. If you have unwanted jewellery we can buy this for cash or part exchange for that special item you have always dreamed of. We can advise and quote for repairs to your jewellery and watches, with a majority of watch batteries being changed in store and some repairs can be a same day service. If you need your jewellery valued for insurance we can do this too. Just ask in store for details or contact us via the website.
Coordonnées de contact
Long Causeway 27, PE1 1YJ, Peterborough, Royaume-Uni
- mallardjewellers.co.uk
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Excellent customer service the staff…
Excellent customer service the staff were so friendly and knowledgeable I would definitely recommend this jewellers just on the staff alone, so nice to be greeted by so many smiles

Réponse de Mallard Jewellers
Today was my first experience with…
Today was my first experience with Mallard Jewellers.
I rang ahead as we had a little way to travel, and spoke to a lovely lady who was really helpful and that made our mind up for us.
An hour later we were at Leicester Mallard Jewellers, I was greeted by two lovely ladies, It was then Emma who delt with our custom. What an amazing lady, she was kind, genuine and made sure I knew what all my options were and everything was completely transparent ( no hidden fees or surprises dowe the line)
The fact that Emma was so nice I would recommend Mallard Jewellers she's a real asset to you.
Thank you for all your help and advice we shall see you in a couple of weeks

Réponse de Mallard Jewellers
Very good customer service
Very good customer service
Martine in the Basildon branch was extremely helpful and knowledgeable
Would definitely return

Réponse de Mallard Jewellers
Opal very charming and new what she was…
Opal very charming and new what she was on with my husband and i purchased 2 rings and paid a deposit on a third ring for my husband for his birthday on the 12th December we are very pleased with the service we received would highly recommend this shop to friends and family

Réponse de Mallard Jewellers
Another great purchase experience from Mallards @ Ilford.
Visited the Ilford store today to have a brouse and purchased 2 items, a diamond and sapphire Panther ring and a diamond Dolphin 🐬 bangle. I was served by Dawn, who remembered me from a previous visit last month, and provided the same great customer service. I will definitely be back again for a brouse of some great pieces of jewellery and a friendly smile 🙂!!

Réponse de Mallard Jewellers
Had battery fitted in my watch with…
Had battery fitted in my watch with efficiency and care from Amy in Ilford branch

Réponse de Mallard Jewellers
Brilliant Experience.
I just had to write a review for this Jewellers as the staff were so friendly and helpful , nothing was too much trouble which is very hard to find nowadays, highly recommended !!

Réponse de Mallard Jewellers
I love Mallards
I love Mallards. Yet again we called in today when we were passing and bought two beautiful bracelets I don’t need but do want.
I highly recommend buying your diamonds from Mallards if you don’t buy anything else because the diamond upgrade buyback scheme is too good to miss.

Réponse de Mallard Jewellers
I put in a ring for repair and…
I put in a ring for repair and enlarging as I had to cut it in half to remove from my fat finger. When returned, the quality of workmanship (and service) was 2nd to none. 10/10 for the repair, 10/10 for excellent customer service and price, 10/10. I cannot praise or recommend this jeweler enough. Thanks Maxine and team. PW

Réponse de Mallard Jewellers
i would like to thank judith for a very…
i would like to thank judith for a very nice experience today a very knowledgeable lady and i made me and my wife very welcome and i was very satisfied with my gold sovereign i purchased excellent service i would definitely recommend them A++++ Mr A Brooks

Réponse de Mallard Jewellers
We visited Mallard Jeweller's in Leicester
We visited Mallard Jeweller's in Leicester to have a piece of jewelry fixed. From the moment we walked in the service was excellent & super friendly. I want to give a shout out to Maxine, Karen & Paige, you where wonderful. We know where we will be going when we next need to buy Jewelry. :)

Réponse de Mallard Jewellers
Bought a ring from Mallards today the…
Bought a ring from Mallards today the assistant Allison was really helpful would definitely shop there again

Réponse de Mallard Jewellers
Great service
I visited the store today for a watch repair item. Ellie was so helpful and patient, while she found the right item. Great service!!

Réponse de Mallard Jewellers
Best Jewellers in Romford
I am a regular customer of Mallard Jewellers in Romford. I love pre-owned jewellery and they always have a good selection of pieces. The staff are all very friendly, helpful and professional. I am happy to recommend Mallard Jewellers.

Réponse de Mallard Jewellers
I visited the Romford branch today and…
I visited the Romford branch today and Sally served me. I had some old gold jewellery of mine to sell and some belonging to my elderly Mum.
Sally was so helpful, friendly and professional. She also helped with the repair of a piece of jewellery which my Mum was so pleased with I was extremely pleased with the offer made to me and will certainly be visiting Romford branch again.
Thank you to Sally for such friendly and professional service.

Réponse de Mallard Jewellers
Happy customer
I visited Mallards, Romford today and was impressed with how polite helpful and informative the staff were. I was assisted with my purchase and they resourced another piece of jeweller for me from one of their other branches. Thank you and Well done.

Réponse de Mallard Jewellers
I visited the Mallard Jewellers based…
I visited the Mallard Jewellers based in Ilford, High Road on Wednesday 4th Oct 2023. I was met by a very helpful person named Amy. She was able to fix two of my earrings that were made for me by a friend. I was very pleased with her workmanship and delighted. I would recommend this store to anyone who wants a good job done. Thank you very much for your service Amy.
Mon 9.10.23

Réponse de Mallard Jewellers
Exemplary Customer Service
I went to Mallard Ilford to have a chain repaired. The customer service, attention to detail and speed of service was outstanding. The staff were exemplary.

Réponse de Mallard Jewellers
Excellent customer service in Nottingham
Opal and Laura in the Nottingham branch were so helpful, friendly and professional.
Nothing was too much trouble and all done with a smile.
I bought a beautiful eternity ring and the girls helped me make the perfect choice.
I will definitely recommend this little gem of a jewellers.

Réponse de Mallard Jewellers
Ilford branch are fantastic
The team you have in the Ilford branch are fantastic very friendly always happy to help and always sort out any problems, i would highly recommend for any repair really pleased with the work on my wedding ring and would definitely use the service again.

Réponse de Mallard Jewellers
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