My item (replacement stylus for the "verandah stereo") arrived very promptly, safely packaged. The Mall Music website was easy to navigate, and I was impressed with what you keep in stock. We have sev... Voir plus
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Lisez les avis des autres
I had to buy a new mixer on short notice. Simone at Mall Music was especially helpful - she had the model I wanted in stock, we arranged payment and pickup which all happened in time for an importan... Voir plus
Friendly and helpful when trying to find some elusive drum mallets that have been unavailable on the west coast. Sean kept me updated throughout. They arrived safely and in time for the performance. T... Voir plus
L'entreprise a répondu
Always a pleasure shopping at Mall Music. Super knowledgable musicians on staff. Never too busy to spend time discussing options with you. This time I did click and collect and it was super smooth, in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'instruments de musique
- aussi dans
- Atelier de réparation d'instruments de musique
- Magasin Hi-Fi
- Service de location d'instruments de musique
Écrit par l'entreprise
Mall Music is a family-owned Australian music store that has been helping musicians for over 45 years. Based in Sydney’s Northern Beaches at Westfield Warringah Mall, we specialise in musical instruments, digital pianos, guitars, drums, school band instruments, pro audio, sheet music, accessories, and expert advice for musicians of all levels. Originally established in 1977 and independently operated by the same family since 1982, Mall Music has grown from a small local music shop into one of Sydney’s most recognised independent music retailers. While the industry has changed dramatically over the years, our focus has remained the same — genuine customer service, knowledgeable staff, and helping people enjoy music. Many of our customers first visited us as children and now return with families of their own. We work closely with local schools, music programs, tutors, churches, live performers, and recording musicians throughout Sydney and across Australia. Whether someone is buying their very first keyboard, upgrading to a professional digital piano, setting up a home studio, repairing a guitar, or finding the right instrument for school band, our team takes pride in offering practical advice and real support before and after the sale. Unlike large online marketplaces, we believe a music store should still feel personal. Our staff are musicians, parents, performers, technicians, and long-time music lovers who genuinely care about helping customers choose the right gear for their needs and budget. Today, Mall Music continues to serve customers both in-store and online Australia-wide, with a strong focus on fast shipping, careful packaging, honest communication, and long-term customer relationships. Thank you for supporting independent Australian music retail.
Coordonnées de contact
Shop 430 Warringah Mall, 2010, Brookvale, Australie
- 02 9905 6966
- info@mallmusic.com.au
- mallmusic.com.au
4,7
Excellent
388 avis
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Réponse de Mall Music
Hi Lauren, thanks so much for your review. We're stoked to hear you had a great experience shopping with Mall Music. If you ever think of any feedback that would allow us to be 5-stars in your eyes do reach out! Otherwise we hope you'll shop with us again soon.
I needed a Boss Bluetooth adapter for…
I needed a Boss Bluetooth adapter for my new Boss cube street 2 so after checking their Website I rang the store and they had exactly what I was chasing and had it posted to me the next morning.Their price was competitive and the service was super fast and friendly.
28 juillet 2022
Réponse de Mall Music
Hi Ian! Thanks for taking the time to share your positive experience shopping online with Mall Music. We hope you love your BOSS Cube Street II - if you ever need any assistance getting the most out of it feel free to get in touch with our staff or Pip from Roland who works with us in our Roland Experience Store at Westfield Warringah Mall. Keep Rockin' 🎸
Book arrived in a couple of days
Book arrived in a couple of days - as ordered, easy process
25 juillet 2022
Réponse de Mall Music
Hi Joshua, stoked to hear you had a smooth and hassle-free experience shopping online with Mall Music. Thanks for the 5 stars, we really appreciate it and love hearing from our customers. Rock on!
Réponse de Mall Music
For a hug? No that would be weird... Thanks for taking the time to leave us such great review Wilsen! We look forward to assisting you with great products at great prices - delivered fast in the future! Enjoy!
The customer service was excellent
The customer service was excellent. My questions were answered quickly and the goods arrived promptly. I will buy from this seller again.
12 juillet 2022
Réponse de Mall Music
Hi Mark, thanks for taking the time to share your positive experience shopping online with Mall Music. We look forward to looking after you in the future, in the meantime keep rockin!
Great Store, and friendly staff!
Great Store to buy online from! Ordered a fender tele ultra, the service was great, i got a call to confirm the order, i got a call when it was sent out! I got the guitar the next day. i was so impressed, will definitely buy from them again.
12 juillet 2022
Réponse de Mall Music
Hey Garney! I'm really happy to hear you were happy with your experience shopping online with Mall Music. We aim to impress and it sounds like we did! We hope you're loving your Fender Tele Ultra, feel free to share snaps to @mallmusicsydney we'd love to see it in action! Rock on!
Had the product I wanted at a good…
Had the product I wanted at a good price and were efficient in getting it delivered to me.
4 juillet 2022
Réponse de Mall Music
Hi Kym, thank you so much for your great review. We appreciate your business and hope to see you shopping again with us soon.
Not only did they have a best price on…
Not only did they have a best price on the amp I wanted, but they shipped it the same day. Couldn't ask for a better deal or service.
16 juin 2022
Réponse de Mall Music
Thanks for taking the time to share your experience shopping online with Mall Music. We're stoked to hear you loved the price, the service and the speedy delivery - that's everything we aim to achieve at Mall Music! Rock on!
Réponse de Mall Music
Perfect customer! Shopped with Mall Music, left a 5 star review- couldn't ask for more. Would definitely service this customer again 😉 BUT seriously. Thank you for taking the time to leave a great review for us, as a small business we really appreciate your business and your feedback. Rock on Louie!
Overall great service
Overall great service, communication and helpfulness. Offered to install new Violin string and tune it. Website showed 1 in stock count but apparently there was not 1. This is a common issue with stock counts that often don't reflect 0. Took an extra 24hr to obtain but this is a minor inconvenience.
1 juin 2022
Réponse de Mall Music
Thanks for your review David, and for your patience with the stock on hand reflection. We aim to be as accurate as possible with stock availability. Hope to have you shop with us again soon!
Great price quick delivery thanks
17 mai 2022
Réponse de Mall Music
Thanks Mike! Hope to have you shop with us again soon!
The pleasure is mine!
I never dealt with the Mall Music before and my first deal with this venue was pleasant and rewarding. I am not an easy customer to pleased (due to my old-fashion understanding of "customer service"), but I am happy with the service provided.
Mall Music displayed excellent communication with the customer, quick and efficient process of the purchase and delivery. I will not hesitate to deal with them again.
16 mai 2022
Réponse de Mall Music
Thank you very much for taking the time to leave such a detailed review. We're very happy to hear we were able to deliver service that meets your standards. Hopefully we can do so again in the not too distant future. Thanks again!
Great customer service and…
Great customer service and communication as always. Thanks Mall Music!
13 mai 2022
Réponse de Mall Music
Cheers! Thanks for taking the time to share your experience with us.
Fantastic online order and delivery…
Fantastic online order and delivery service - thank you!
9 mai 2022
Réponse de Mall Music
Thanks Jodie, happy to hear you had such a great experience.
Showed 2 in stock when I purchased it…
Showed 2 in stock when I purchased it online.
Never received so I commenced a PayPal dispute. They finally informed me they had no stock on hand?
Told me they would refund my money which I'm still waiting for? No refund as yet?
1 mai 2022
Réponse de Mall Music
Hi John, this is a surprise, Mandy had a couple of calls with you on the weekend explaining what happened & processed your refund this morning & will advise you shortly once PayPal as actioned. She will be in contact again shortly. Again sorry for the inconvience. Cheers Simone, Mall Music
Super helpful and informative
Thanks for being super helpful, informative and for taking extra measures to ensure I ordered the correct compatible products for my drum kit. Appreciated the regular delivery updates leading up to and on the delivery day.
16 avril 2022
Réponse de Mall Music
Thank you for taking the time to leave your review. We are so happy to hear you had a great experience. Thanks for choosing to shop with Mall Music.
The service was excellent!
Mall Music's entire staff is approachable, knowledgeable, and simply enjoyable to work with. I placed a few orders through Mall Music, and they arrived quickly. The service was excellent!
13 avril 2022
Avis spontané
Excellent service
Excellent and attentive service via their online, chat and phone sales team. Thanks again Mall Music, always a pleasure.
10 avril 2022
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