Maltings 4x4 Store  Avis 257

My order arrived with a damaged package and a part missing from a torn bag
(thanks DPD!)
My initial contact to Maltings, via email and their own contact form went unanswered, so I phoned them to explain my problem.
The person I dealt with was knowledgeable and polite, telling me he'd dispatch the missing part to me.
It was on my doorstep the following morning!!
So a first class response from an established family company.
Thank you Maltings

Excellent service good price prompt delivery

Great service, parts quality and value.
I like that you can speak to the team if you prefer, and e mails gets a quick, courteous response. I had one minor problem with a part which was dealt with very effectively and is testament to great customer support. Will definitely use again.

I have ordered from Maltings a few times and their willingness to help me find the correct part for my aging Freelander 2 is beyond compare. I'd like to especially mention Luke (Parts Manager) as he goes beyond what is expected for an on-line business and has pointed me to high quality products which do not attract the LR premium. I'll continue to use Maltings 4x4. Deliveries are fast and the prices are very reasonable.

As described quick delivery

I have ordered many items from Maltings now. Their prices are always very competitive, the website clear, and delivery is always prompt. Customer service has been great on the only occasion I've had to contact them too!

Excellent customer service

Great Products, Preat Prices & Great Fast and Efficient Service - with Loyalty discounts!! What more could one want!! Thanks Maltings 👍🙏👍

Swift processing on my order. Quick and well packaged shipment. Do really recommend this guys.

I ordered a Range Rover under tray, LR 071011.
I thought I had the correct part number and double checked with Maltings. I was anxious because for some months it had been showing as on back order on other sites. I saw a recommendation to Maltings in a classic car magazine and they were showing TWO in stock!
Too good to be true? Not one bit! It arrived quickly, genuine LR part and fitted perfectly. Many thanks. Chris M

Purchased an item at 14-17 before the 3pm Friday cut off. Order only processed Monday. When I complained they replied with a lie stating the cut off is 2pm, maybe they should look at their shipping description before replying and apologize.

Great company to deal with. Parts department staff are very helpful and efficient, nothing too much trouble. Very competitive prices on genuine Landrover parts.

Really please with the products, exactly what I had ordered and was delivered quickly, was well packaged and delivered with care. Prices are competitive, range is extensive. Would recommend.

Hello,
I would like to raise a concern with an order #35715 I made on your Maltings 4x4 website under my account "Joshua A***ne". I received the item and the following was noted.
(1)The sensor was NOT a genuine Landrover Sensor. It was an aftermarket sensor from BOSCH!
(2)The sensor was faulty. There was a broken piece inside the sensor tip.I have shared a video of the piece moving around inside the sensor on your email address.
(3)This is the second time i am getting non-genuine part from Maltings 4x4 that were advertised as Genuine Landrover. This is FRAUD.
(4) On 15th October 2025, i ordered a GENUINE 3.0 TDV6 LINK PIPE LR038751 JDE31279 FITS - D4-RRS-JAG, from your EBAY UK site, which was advertised as a genuine part. When i received it, it was an aftermarket part from CHINA with a part number sticker.
I am shocked that a company like Maltings 4x4 can go to such levels to defraud clients, this is very unfortunate from a British Company.
I checked the box that had the sensor and i noticed it had a sticker with the part number on a plain box and it was covered with a fake Landrover sticker. This is how aftermarket parts in China are packaged.
That part number i ordered was LR146855 but instead the box part number was different (T2H50986).A genuine part has a genuine landrover part number.
To that end, i am asking for a FULL REFUND of the money I paid for the sensor including the freight cost that i paid for the item to be shipped to me.
I want an apology from Maltings for knowingly enabling such fraud to happen
If i don't get my refund within 7 days i shall escalate this to the relevant authorities referencing UK's Consumer Rights Act 2015 (CRA 2015).I will also send this email to ebay to report about how fraudulent your organization has become.
This is the last time i am ordering anything from Maltingsds 4x4 and i am going to put this on Trust PIlot and any other consumer watch sites so that we restore integrity into the online ordering process. Please see the evidence attached.

Joshua

18/2/2026
After this experience I returned the part fully intact, Luke now claims I opened the sensor( Imagine that). I see he gave a similar reason for a customer in this review who had also returned their item. This is absolute fraud and it is NOT acceptable. I have sent him 3 emails asking for my refund and he is completely ignoring my emails. Luke Greaves and Maltings team kindly refund all my money. I don't have time for this. YOU sold me a faulty imitation of a part, claimed it was Genuine OEM, I have spent loads of money returning it to you and you go silent. As I said I'll now involve lawyers at your cost. Never buying anything from Maltings 4x4 and never recommending anyone to buy anything from Maltings 4x4... This is a clear sign of terrible Management. Luke I am waiting. This can get quite messy. From the reviews it seems it is a Maltings 4x4 culture

Absolutely fantastic service ordered Friday late pm received Saturday next day early am first class product staff were very helpful regarding part numbers etc , will definitely be using again , thanks the Maltings team

Prompt delivery all whilst over the Xmas break! Thank you!..... Great prices on genuine parts as well. Can't recommend enough.

Fantastic company to deal with, excellent prices and top quality parts. Quick delivery. Easy to navigate website.