While it took over 1.5 hours on the phone to complete the outcome was swift and took account of the reason for the withdrawl. As I was asked to complain about the length of time it took, a few days la... Voir plus
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Lisez les avis des autres
Well I took my policy out when I was 19 now I'm 65 a lot of things have changed like pudential do not pay out now so it costs you money that you have saved with them to get another firm to pay you whi... Voir plus
The company at present is doing well . It is my experience from many years ago which was poor in that they did not fully explain the tax implications of these policies on withdrawl
Disappointed to discover I had to transfer my 2 pension plans away from one of the largest pension providers because my plans did not allow me to draw-down. The transfer process then took almost 2 mon... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products. Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.
Coordonnées de contact
BN15 8GB, LANCING, Royaume-Uni
- 0800 000 000
- mandg.com/pru
4,0
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Really pleased Pru managed to hold onto…
Really pleased Pru managed to hold onto my policy when I completely forgot about updating my address. Managed to track me down and looked after my policy for years
24 mars 2026
Réponse de Pru UK
Hi, it's great to hear we were able to reunite you with your policy. Thank you for taking the time to leave your review and please let us know if there's anything more you need. Many thanks
The company at present is doing well
The company at present is doing well . It is my experience from many years ago which was poor in that they did not fully explain the tax implications of these policies on withdrawl
1 mai 2026
Prompt reply following an issue with…
Prompt reply following an issue with regard to my pension. Awaiting the next step now.
10 mai 2026
Réponse de Pru UK
Hi Lozzie, thank you for taking the time to leave your review, and we're pleased to hear your issue was responded to promptly, with further contact to be made. If there's anything else we can help with, please let us know. Many thanks
The Company took a while to answer a…
The Company took a while to answer a straightforward query and then gave a negative answer, without suggesting an alternative.
24 mai 2026
Réponse de Pru UK
Hi Keith, we appreciate your feedback and we're sorry we couldn't resolve your query promptly, or offer an alternative.
We'd like to review your experience in more detail and if you're happy to, please email us at social@prudential.co.uk with further details, including your plan number. Many thanks
Survey too much! And can't remember the date And how can Antone make a date input field so weird?
I got rtayerb bored with the over-complexity of the survey
10 mai 2026
ZERO STARS
If I could do zero I would - I have been trying to transfer my pension for nearly 2 months - they have made it difficult at every turn - I've supplied information, emails, messages. None of these things they need legally as I have had no such problems with other companies. AVOID at all costs - impossible to work with.
22 mai 2026
Avis spontané
Réponse de Pru UK
Hi Victoria, we're sorry to hear about your experience in transferring your pension, and for the frustration this is causing. We'd like to help, and if you could email us at social@prudential.co.uk with your plan number and preferred contact details, we'll arrange for our customer service team to get in touch. Many thanks
Easy to deal with and the advice I…
Easy to deal with and the advice I received was just what I needed
2 avril 2026
Réponse de Pru UK
Hi Chris, we’re sorry the letter has caused confusion and may have raised further questions. We’d like to help.
Please email us at social@prudential.co.uk with the reference from your letter and your preferred contact details, and one of our team will be in touch. Many thanks.
Absolute seamless service from start to…
Absolute seamless service from start to finish .
10 avril 2026
Réponse de Pru UK
Hi Chris, thank you for your feedback and we're delighted to hear you had a positive experience in dealing with us recently.
Everything was easy on line and the…
Everything was easy on line and the transaction done within days
10 mai 2026
Réponse de Pru UK
Hi Carole, we're so pleased to hear your online experience was easy and efficient. Thank you for taking the time to highlight this through your review, and should you need anything more, please let us know. Many thanks
cash came quick
1 mai 2026
The transaction went very smoothly
10 avril 2026
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