I can not express how helpful Mann Island finance have been in the past few months, and wanted to give a special mention to Grace. After losing my father suddenly last month, the team have been extrem... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very helpful staff. Only problem we had was that we were buying a WAV and this was VAT free. However when payment went through VAT put back on. Also I only signed first page of documents which was r... Voir plus
L'entreprise a répondu
I felt my experience was very good. I didn't expect my request of repayment terms to be considered as I was informed they don't usually offer that number of repayment terms. I was delighted that my... Voir plus
L'entreprise a répondu
Application process was straightforward and fast. Not really much more I can add, I applied (through the seller) on the Friday, and I was in my new car the following Wednesday, and that was over a ban... Voir plus
À propos de l'entreprise
À propos de Mann Island Finance
Écrit par l'entreprise
Mann Island Finance offers a comprehensive range of retail and business user products to the market, arguably one of the largest offerings in the market.
Mann Island Finance have been helping private and business customers to finance new and used cars, vans, motorhomes, pick-ups, classic cars and motorbikes since 1991.
Whether you want to buy, lease or rent, we have a product or solution to meet your needs, however large or small. Our passion is, and will always be, to deliver you a personal service that keeps you coming back to us time after time.
Coordonnées de contact
Reading International Business Park, RG2 6AA, Reading, Royaume-Uni
- 0370 600 6668
- hello@mannisland.co.uk
- mannisland.co.uk
4,8
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Had a great experience with mann island…
Had a great experience with mann island and all parties involved with the finance
11 mai 2026
Réponse de Mann Island Finance
Thank you for taking the time to give us such positive feedback. We are so pleased to hear that you are happy with the service provided.
Everything went very straight forward…
Everything went very straight forward with no problems
4 mai 2026
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Excellent experience with James Drago…
Excellent experience with James Drago and Mann Island Finance
From start to finish, the service was professional, efficient, and genuinely helpful. James kept communication clear throughout the process, answered all questions promptly, and made everything straightforward and stress-free. It is refreshing to deal with a finance company that provides such a high level of customer service and attention to detail. We truly appreciate the support and would highly recommend both Mann Island and James to anyone looking for finance assistance.
Thanks again James - was such a pleasure.
18 mai 2026
Avis spontané
Réponse de Mann Island Finance
Thank you for taking the time to provide this feedback with us. We are pleased to hear that you're happy with the service you’ve received and for your recommendation. We'll pass on your comments to James.
Very slow service - stressful
Called up and person over the phone wasn’t very helpful. I also got written communication from someone else advising the opposite to what I was advised on the phone. Cancelled contract 1 day after signing details and 2 weeks later I’m still waiting on confirmation that it’s cancelled
6 mai 2026
Réponse de Mann Island Finance
We acknowledge and apologise that your experience with our services did not meet your expectations. We can confirm that the issue has now been resolved and we have been in contact with you direct.
Had a bit of delay with payout but…
Had a bit of delay with payout but still good customer service
9 mai 2026
No hassle goodcar customer service an gave…
No hassle good customer service an gave me lots of help when needed 👍
9 mai 2026
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Quick and responsive
It was very easy and quick to be with them. And there service was well managed. They were really responsive throughout.
Thank you
9 mai 2026
Réponse de Mann Island Finance
We appreciate your feedback and are pleased to learn that you had a positive experience. Thank you for taking the time to share your thoughts with us.
Easy to deal with all of the process of…
Easy to deal with all of the process of application
1 mai 2026
Réponse de Mann Island Finance
We are happy to hear that you have had a great experience. Thank you for the feedback.
Great communication and ease and none…
Great communication and ease and none confusing forms straight forward and easy to follow
1 mai 2026
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Easy straight forward
Easy straight forward, Grant from the sales team explained everything & filled in the application form👌
1 mai 2026
Good customer service and good service…
Good customer service and good service explanation throughout the process and easy to apply and will recommend to all friends and family
8 mai 2026
Réponse de Mann Island Finance
Providing a smooth and helpful service is something we take great pride in, so it’s wonderful to know this was reflected in your experience. Thank you also for taking the time to recommend us — your support is truly appreciated.
I am beyond appalled at this company.
I am beyond appalled at this company.
After settling the account in 2024 with Mann Island, I recently discovered they have placed a default/repossession marker on my credit file.
I have sent in a complaint and been trying for over a week to speak to the complaints team. Apparently this team cannot be reached on the telephone and must ring the customer. I ring up daily and after 15-20 minutes waiting am told the complaints team will call me back within 48 hours.
Needless to say, no phone call still just a standard acknowledgement letter saying my complaint may not be dealt with until December, but they will let me know.
Meanwhile I am unable to get finance despite never missing a payment in my life.
Do not engage with this company. If this has happened to me it can happen to anyone. Mann Islands complaints team will not speak to you or help to resolve any issues.
15 mai 2026
Avis spontané
Réponse de Mann Island Finance
Thank you for bringing this to our attention. We are currently investigating the issue and aim to resolve it as soon as possible.
Réponse de Mann Island Finance
We are happy to hear that you have had a great experience. Thank you for the feedback.
Réponse de Mann Island Finance
We appreciate you taking the time to provide us with your positive feedback. We are delighted to know that you are satisfied with the service you received.
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
It was so quick and simple to sort out…
It was so quick and simple to sort out staff was so helpful as well
7 mai 2026
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Absolutely service…
They have got fantastic customer service their service is top-notch.
The team is awesome and it's just a phone call away and everything is done.
They are fabulous!
30 avril 2026
Réponse de Mann Island Finance
We’re delighted to hear that you had a great experience with us. Thank you for your feedback and for recognising our customer service—it means a lot to our team.
I am really happy with the service I…
I am really happy with the service I have had, people was very helpful with me,
7 mai 2026
Réponse de Mann Island Finance
Thank you for your review, we are happy to hear you are happy with the service you have received.
Great service from Simon very easy and…
Great service from Simon very easy and great communication
6 mai 2026
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
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