I can not express how helpful Mann Island finance have been in the past few months, and wanted to give a special mention to Grace. After losing my father suddenly last month, the team have been extrem... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Very fast and efficient customer services. My application was submitted and very quickly I received the outcome. All the ream members I spoke to appeared to be knowledgeable about their product and... Voir plus
Very helpful staff. Only problem we had was that we were buying a WAV and this was VAT free. However when payment went through VAT put back on. Also I only signed first page of documents which was r... Voir plus
L'entreprise a répondu
I felt my experience was very good. I didn't expect my request of repayment terms to be considered as I was informed they don't usually offer that number of repayment terms. I was delighted that my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Mann Island Finance
Écrit par l'entreprise
Mann Island Finance offers a comprehensive range of retail and business user products to the market, arguably one of the largest offerings in the market.
Mann Island Finance have been helping private and business customers to finance new and used cars, vans, motorhomes, pick-ups, classic cars and motorbikes since 1991.
Whether you want to buy, lease or rent, we have a product or solution to meet your needs, however large or small. Our passion is, and will always be, to deliver you a personal service that keeps you coming back to us time after time.
Coordonnées de contact
Reading International Business Park, RG2 6AA, Reading, Royaume-Uni
- 0370 600 6668
- hello@mannisland.co.uk
- mannisland.co.uk
4,8
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am beyond appalled at this company.
I am beyond appalled at this company.
After settling the account in 2024 with Mann Island, I recently discovered they have placed a default/repossession marker on my credit file.
I have sent in a complaint and been trying for over a week to speak to the complaints team. Apparently this team cannot be reached on the telephone and must ring the customer. I ring up daily and after 15-20 minutes waiting am told the complaints team will call me back within 48 hours.
Needless to say, no phone call still just a standard acknowledgement letter saying my complaint may not be dealt with until December, but they will let me know.
Meanwhile I am unable to get finance despite never missing a payment in my life.
Do not engage with this company. If this has happened to me it can happen to anyone. Mann Islands complaints team will not speak to you or help to resolve any issues.
15 mai 2026
Avis spontané
Réponse de Mann Island Finance
Thank you for bringing this to our attention. We are currently investigating the issue and aim to resolve it as soon as possible.
Réponse de Mann Island Finance
We are happy to hear that you have had a great experience. Thank you for the feedback.
Réponse de Mann Island Finance
We appreciate you taking the time to provide us with your positive feedback. We are delighted to know that you are satisfied with the service you received.
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
It was so quick and simple to sort out…
It was so quick and simple to sort out staff was so helpful as well
7 mai 2026
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Absolutely service…
They have got fantastic customer service their service is top-notch.
The team is awesome and it's just a phone call away and everything is done.
They are fabulous!
30 avril 2026
Réponse de Mann Island Finance
We’re delighted to hear that you had a great experience with us. Thank you for your feedback and for recognising our customer service—it means a lot to our team.
I am really happy with the service I…
I am really happy with the service I have had, people was very helpful with me,
7 mai 2026
Réponse de Mann Island Finance
Thank you for your review, we are happy to hear you are happy with the service you have received.
Great service from Simon very easy and…
Great service from Simon very easy and great communication
6 mai 2026
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Great service
30 avril 2026
Réponse de Mann Island Finance
We appreciate you taking the time to provide us with your positive feedback. We are delighted to know that you are satisfied with the service you received.
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Very helpful all the way
6 mai 2026
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Réponse de Mann Island Finance
We are pleased to learn that your experience with our service was seamless. Thank you for your valuable feedback.
I was more than happy with the interest rates everything was explained thoroughly. Happy with everything, Thankyou
Provided me with excellent interest rates and very polite to speak to.
28 avril 2026
Réponse de Mann Island Finance
We are pleased to learn that your experience with our service was seamless. Thank you for your valuable feedback.
Excellent service
Excellent service, updated on every move through the process of our application!! Good communication.
6 mai 2026
Réponse de Mann Island Finance
We appreciate you taking the time to provide us with your positive feedback. We are delighted to know that you are satisfied with the service you received.
Vert straightforward & Helpful
6 mai 2026
Réponse de Mann Island Finance
We are pleased to learn that your experience with our service was seamless. Thank you for your valuable feedback.
I've had no issues with the experience…
I've had no issues with the experience as a whole, everything has been very easy and stress-free. I've actually just started a new agreement with you, so I couldn't be more satisfied
6 mai 2026
Réponse de Mann Island Finance
Thank you for your review, we are happy to hear you are happy with the service you have received.
Very helpful
6 mai 2026
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Speed of transaction
28 avril 2026
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