Mark's Tickets Avis 

2 899
TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

By far the most inexpensive tickets I found for Kenny Chesney in Denver and I received my tickets within 20 minutes and placed them right in my Apple Wallet. Huge Fan of Mark's Tickets now.

Noté 4 sur 5 étoiles

I've bought from Mark's Tickets three times without any issues at all. The ticket transfer fees are very high, but I'm not sure if Mark's Tickets is taking a cut of those or if that's just what the se... Voir plus

Noté 4 sur 5 étoiles

Mark's Tickets has a great service. Availability of tickets is always awesome. The only real issue I have is the excessive amount they charge for service fee's/taxes, etc. (add-on charges). That ch... Voir plus

Noté 1 sur 5 étoiles

Worst experience ever!!! Do NOT buy tickets from these people! Bought JT tickets for my wifes 40th and he cancelled and when he rescheduled we are out of town. Ironically they do not not refund you... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Billetterie de spectacles
  2. Magasin d'articles de loisirs

Écrit par l'entreprise

Hey Everyone! Welcome to Mark’s Tickets. We’re so happy that you’ve decided to stop by and give our site a look. Simply put, we’re your #1 destination for entertainment. We have the best tickets available to exclusive, sold out events that you just can’t find anywhere else. Did you ever find out about a great concert or sporting event a little too late? When all the tickets were sold out and you thought you missed your chance of getting in? Well, Mark’s Tickets is here to save the day and make sure that you have the most entertainment filled year ahead. Our Founder, Mark has been selling tickets to events for over 15 years and decided that with his knowledge and experience of the industry it was time to make sure that absolutely nobody was shut out of their favorite event, and so he created Mark’s Tickets! We’re so happy you visited today and want you to know that we are always here to help if there is anything you need, or any questions you have. We’re constantly working to ensure that our customers have the most seamless experience possible. Please follow us on Facebook, Twitter and Instagram for daily updates and promotion codes you wont want to miss. We hope to see you soon!


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(2 899)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Oh hot dog

It’s a real. Got my tickets fast. Went to the show. Not a big charge and you can get a little discount if your smart.

15 janvier 2019
Avis spontané
Noté 1 sur 5 étoiles

I purchased 4 court side tickets for a…

I purchased 4 court side tickets for a basketball game, on the day of the game. I did not receive a confirmation email, so started to worry, although my credit card had already been charged. I called marks tickets to have them send the confirmation email, only to find out my order had not been fulfilled as they only had 3 tickets available. They said they could give us three, then after back and forth, said they were no longer available. We then had to find somewhere else to buy tickets as they had no decent seats together available. Here's where it gets good. I am Canadian, and purchased in USD as we were in the U.S. I get home and see on my credit card statement that I was charged $1900 for my tickets, only to receive $1800 in return (because of the currency conversion, and the interest that the credit card company takes). Therefor, I was not only out tickets to the game and was inconvenienced, but after several weeks, calls and emails back and forth with the company, they have still not reimbursed me. Absolutely absurd that I am out $100 dollars for tickets that I never received (and it was their fault). I will be raising this with the better business bureau if I am not reimbursed. Do not use this company for three reasons: 1. They will charge you even before they can fulfill the ticket order 2. Their customer services is terrible, and 3. If you are purchasing the tickets from another country. Buyer Beware.

14 janvier 2019
Avis spontané
Logo de Mark's Tickets

Réponse de Mark's Tickets

Hello KD,

You were refunded the full amount on the same day you ordered and were charged. This is the first time we have ever seen a bank or credit card not refund the conversion fees if an order was refunded.

We have sent you the additional money requested to cover the fees that were lost.


Thank you,

Mark's Tickets

Noté 1 sur 5 étoiles

Full price not initially disclosed

The pricing initially advertised on their individual ticket prices does not show the full, true price of the total ticket price + fees. Not disclosed in the ticket price is a huge markup "service fee" (in my experience, I found it sometimes to be over 35% of the ticket price initially shown) until you get to the final checkout screen. In my opinion, it also appears that markstickets provides an incentive for people to leave only positive reviews on this site.

The service was non-existent. I got no response when I tried contacting them about my concern.

Edited to add: Yes, you're right. It wasn't 35%. The "service fee" is 31% and isn't disclosed until the very final ordering screen -- after you've filled out your credit card information. Also charges $15 for first class mail. Last time I checked, it costs $0.55 to mail a first class letter. That's an additional $14.45 in profit on a $102 ticket (for example). (Please don't claim it costs you $14.00 for an envelope and someone to stuff it.)

14 janvier 2019
Logo de Mark's Tickets

Réponse de Mark's Tickets

Hello Dave,

We have never had service fees that high. We severely discount our tickets and do charge a service fee you can see before submitting your order.

Our bottom line price is always lower then any other ticket resale company. Especially when you use one of our promo codes.

Trustpilot does not allow for giving incentives for leaving positive reviews. The reviews you see on trustpilot are just a touch of the feedback from our tens of thousands of happy customers.

Thank you for your feedback!

Noté 4 sur 5 étoiles

I have used Mark's twice and feel I…

I have used Mark's twice and feel I received good value for my tickets. My only item of constructive criticism is it took longer than I expected to receive the tickets (e-tickets), maybe if you kept me updated while I waited, I would have felt more comfortable.

26 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Not too good to be true

Bought some tickets to see Jerry Seinfeld and was a bit hesitant because I’d never used this site and the prices seemed too good to be true. But we were VERY satisfied. We had great seats at a great price!

22 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Bought tickets to see Jordan Peterson…

Bought tickets to see Jordan Peterson in Grand Rapids, MI. No problems at all. Seats were as ordered, many communication emails from Mark's tickets to keep me in the know and updated as to how to get my ticket downloads and when they were ready. Very happy with this service!

22 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Great seats

Great seats! Great prices! First choice to look for tickets!

14 décembre 2018
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus