This is the worst customer experience I…
This is the worst customer experience I have ever had. I purchased an item, which when I received it I wanted to return as it was of poor quality. I have sent over 6 emails to customer services, who keep responding with an offer to exchange in spite of my request to provide instructions for refund. I am unable to reach anyone on customer services to resolve the issue. Their systems are set up so as to prevent refunds it seems. Terrible.








