I had miss my monthly payment which I was worried about . The reason being my previous months hours were not a full month so my pay was down. The agent I spoke to was easy to speak to and arranged fo... Voir plus
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Lisez les avis des autres
Spoke to Mobasher this evening. Although my query hasn't been resolved just yet due to me needing to wait until a full 5 working days has past, he was very polite and helpful and assured me if my prob... Voir plus
L'entreprise a répondu
By far the best team I have worked with in regards to car finance. Family run business and always happy and willing to help. Requested a call back due to a missed payment on my account and the team we... Voir plus
L'entreprise a répondu
She was me she was very thorough. Understanding got to the point made me feel very comfortable and welcoming.
À propos de l'entreprise
- Société de crédit et de prêt automobile
- Courtier en finances
- Institution financière
- Établissement de crédit
Écrit par l'entreprise
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Coordonnées de contact
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Royaume-Uni
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,6
Excellent
520 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Message for Mashy from Marsh finance & commercial ltd
I can’t thank you enough Mashy for the help and support you gave me during what was a really stressful and upsetting time. After being messed around, I was feeling overwhelmed, but Mashy took the time to listen, explained everything clearly, and helped ensure I didn’t have to make a payment this month. Your kindness, patience, and professionalism genuinely made such a difference, and I felt truly supported rather than just like another case. I’m incredibly grateful for everything you did, thank you so much and I would highly recommend customers to deal with her.
29 décembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much for sharing this, Dillene. 😊 We’re really glad to hear that Mashy was able to support you during such a stressful and upsetting time, and that his kindness, patience, and clear explanations helped ease the pressure for you. Feeling listened to and supported is so important, and it means a lot to know Mashy made that difference for you. Thank you for your recommendation and your kind words. 💙
Communicate with understanding.
29 décembre 2025
Avis spontané
Réponse de Marsh Finance
Communicating with understanding of each customer's circumstance is something we strive for in every interaction. We're happy to see that you felt this, and look forward to helping you with any car finance needs in future.
The experience was good and seamless
The experience was good and seamless
29 décembre 2025
Avis spontané
Réponse de Marsh Finance
Kind words Stephen! Thank you for taking the time to leave a review. A seamless experience is key, and it's great to see that you felt this first hand.
Had no problems with marsh
Had no problems with marsh, everything was quick and easy, got my approval and picked my car up a week later
21 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Lianne, we're delighted that you found our service efficient and that you got on the road to your new car in no time. If there's anything we can help with in future, just get in touch.
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and very polite thank you
16 décembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks for taking the time to leave such a positive review, Harry. It's fantastic to see that you found our team supportive and helpful. Happy driving 🚗.
enquiry
thanks to abdul for being very informative with my enquiry, very helpful and polite.
16 décembre 2025
Avis spontané
Réponse de Marsh Finance
It's great that you found Abdul informative and helpful. We'll pass on your kind words. In the meantime, if there's anything else we can help with just get in touch 😊.
Changing my direct debit details
Spoke to Abdul about changing my direct debit details, he was very helpful and sorted my request efficiently. Thank you for your help Abdul!
15 décembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks so much, Kait! 😊 We’re really glad to hear that Abdul was able to help you update your direct debit details quickly and efficiently. We’ll be sure to pass on your kind words — he’ll be delighted!
I have paid off my credit and the…
I have paid off my credit and the gentleman was so good a new exactly what he was doing very polite and helpful
15 décembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much, Karen! 😊 We’re delighted to hear you’ve paid off your car finance and that our team member was polite, helpful, and confident in guiding you through the process. We really appreciate you taking the time to share your feedback!
I am satisfied because I received quick…
I am satisfied because I received quick answers and we quickly reached an agreement without any problems. Thank you, best regards, Józef
12 décembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much, Józef! 😊 We’re really glad to hear you received quick answers and that everything was resolved smoothly without any issues. We appreciate your kind words — best regards to you as well!
Sarah was amazing she was so…
Sarah was amazing she was so understanding and has brilliant advice. I can’t thank her enough for making a bad situation bwtter
11 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi,
Thank you for sharing such a kind review. We’re really pleased to hear that Sarah was able to support you with understanding and helpful advice during a tough moment 💛. It’s wonderful to know she helped make things feel a little easier — we’ll be sure to pass on your appreciation.
Kind regards,
The Marsh Finance Team
Great speaking to Mobasher really…
Great speaking to Mobasher really helpful and stress free conversation sorted out my enquiry’s
11 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Archie,
Thank you for your feedback! We’re really glad to hear that speaking with Mobasher made things easier and that your enquiries were handled smoothly 😊. It’s great to know the conversation felt stress-free and helpful.
Kind regards,
The Marsh Finance Team
A very helpful member of staff and was…
A very helpful member of staff and was respectful of my situation thank you
11 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Samuel,
Thank you for sharing your experience with us. We’re really pleased to hear that our team member was able to support you with care and respect during your situation 😊. That’s exactly the approach we aim for with every customer.
Kind regards,
The Marsh Finance Team
Great company to work with and the…
Great company to work with and the advisor on the call couldn’t be more helpful and keen to help. Very very professional!
11 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Oana,
Thank you for taking the time to leave such a positive review! We’re delighted to hear that you had a great experience and that our advisor made such a strong impression with their professionalism and willingness to help 🙌.
Kind regards,
The Marsh Finance Team
Thanks Abdul
Abdul was very helpful and friendly, there was no waiting in a queue and my reason for calling was dealt with quickly, I was very happy with the service, thank you 😊
10 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Jenny,
Thank you for sharing your experience! It’s great to hear that Abdul was both friendly and helpful, and that you were able to get straight through without waiting 😊. We’re really pleased your query was handled quickly — that’s exactly the level of service we aim for.
Kind regards,
The Marsh Finance Team
Great service and extremely helpful
Great service and extremely helpful
10 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi James,
Thank you for leaving us such a positive review! We’re really pleased to hear you found the service great and the support helpful 😊. It’s exactly the experience we aim to deliver.
Kind regards,
The Marsh Finance Team
Good are help me today
10 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Dumitru,
Thank you for your feedback! We’re really glad to hear our team was able to help you today 😊. If you ever need anything in the future, we’re always here to support you.
Kind regards,
The Marsh Finance Team
I didnt like being told I would be…
I didnt like being told I would be talking to a customer service representative within a minute and waited nearly 12mins. Otherwise Sarah on customer service was amazing and very, very helpful. So thank you Sarah.
10 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Dom,
Thank you for sharing your feedback — it really helps us improve. We’re sorry to hear about the wait time you experienced; that’s not the level of service we aim for, and we appreciate you highlighting it so we can look into it ⏱️.
We’re very glad, though, to hear that Sarah was able to turn things around and give you the support you needed. We’ll be sure to pass on your kind words — she’ll be delighted to hear them 😊.
Kind regards,
The Marsh Finance Team
My advisor Sarah was very helpful in…
My advisor Sarah was very helpful in resolving my issue. She provided great advice and was very empathetic with my situation.
9 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Louise,
Thank you for sharing your experience! We’re really pleased to hear that Sarah was able to support you with clear advice and genuine empathy 😊. We’ll make sure your kind words reach her — they’ll mean a lot.
Kind regards,
The Marsh Finance Team
Very helpful
Very helpful. My issue was addressed completely and resolved. I appreciate the time the lady took and helped me
Very helpful and understanding.
9 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Simon,
Thank you again for taking the time to share your feedback! We really appreciate you coming back to leave another review 😊. It’s great to hear that your issue was fully resolved and that you felt supported throughout — our team always aims to give every customer the time and care they deserve.
Kind regards,
The Marsh Finance Team
Not going to mention the problem I had…
Not going to mention the problem I had but put it this way I was behind on payments quite a bit I spoke to a few wonderful agents explaining my situation and they have restarted everything new as usual no questions or problems fantastic fast service even when they provided funds for the car it was a dream come true I had the car I 9 times out of 10 wanted because of marsh finance their always quick to help I got a seat Leon cupra 290 black
Edition thru these lot by the way wonderful company !!!!!
7 décembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much for your amazing review, Sibbz! 😊 We’re really glad to hear our team were able to support you during a difficult moment and help you get things back on track. It’s great to know you’ve had such a positive experience from the start — and congratulations on the Leon Cupra 290 Black Edition, what a dream car! 🚗✨
We truly appreciate your kind words and your trust in us — thank you! 🙌
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