I had miss my monthly payment which I was worried about . The reason being my previous months hours were not a full month so my pay was down. The agent I spoke to was easy to speak to and arranged fo... Voir plus
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Lisez les avis des autres
Spoke to Mobasher this evening. Although my query hasn't been resolved just yet due to me needing to wait until a full 5 working days has past, he was very polite and helpful and assured me if my prob... Voir plus
L'entreprise a répondu
By far the best team I have worked with in regards to car finance. Family run business and always happy and willing to help. Requested a call back due to a missed payment on my account and the team we... Voir plus
L'entreprise a répondu
She was me she was very thorough. Understanding got to the point made me feel very comfortable and welcoming.
À propos de l'entreprise
- Société de crédit et de prêt automobile
- Courtier en finances
- Institution financière
- Établissement de crédit
Écrit par l'entreprise
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Coordonnées de contact
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Royaume-Uni
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,6
Excellent
520 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very friendly and profesional
8 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Simona,
Thank you for your feedback! We’re really pleased to hear you found our team friendly and professional 😊. It’s exactly the experience we aim to deliver.
Kind regards,
The Marsh Finance Team
Making things easier during hard times
Mobasher was so understanding and helpful regarding my situation and finding solutions to help me, and reduce the burden when everything seems to feel beyond my control.
5 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Esti,
Thank you for sharing something so personal. We’re really pleased to hear that Mobasher was able to support you with understanding and care during a difficult time 💛. We’ll be sure to pass on your kind words, we know they’ll mean a lot.
Kind regards,
The Marsh Finance Team
Very efficient customer service so my…
Very efficient customer service so my problem out was sorted out very quickly
5 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Darryl,
Thank you for your feedback! We’re really pleased to hear that your issue was handled quickly and efficiently 😊. It’s always great to know our team could support you when you needed it.
Kind regards,
The Marsh Finance Team
All request meet on time very impressive
All request meet on time very impressive
5 décembre 2025
Avis spontané
Réponse de Marsh Finance
Hello Olusola,
Thank you for your feedback! We’re really pleased to hear that everything was handled promptly and met your expectations ⏱️. It’s great to know your experience was a positive one.
Kind regards,
The Marsh Finance Team
Easy to talk to great customer service 👌
Easy to talk to great customer service 👌
4 décembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks so much, Craig! 😊 We’re really glad to hear you found our team easy to talk to and the customer service spot on. We appreciate you taking the time to leave your feedback! 👌
I received a quick response and it was…
I received a quick response and it was very helpful
3 décembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks so much, Bose! 😊 We’re really glad to hear you received a quick and helpful response. We appreciate you taking the time to share your feedback!
Help through a difficult time
Having found myself in a bit of financial difficult after losing my job, Abdul from Marsh was extremely helpful by going through some temporary options on payment help, taking some of the pain out of my situation, and letting me know there is always a solution. I feel more secure after his call to know that Thank you Abdul your phone manner and knowledge were second to none.Thankyou Marsh.
2 décembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much for sharing your experience. 😊 We’re really glad to hear that Abdul was able to offer reassurance and guide you through the temporary support options during such a difficult time. It’s great to know his kindness, knowledge, and approach helped you feel more secure. We’ll make sure he sees your lovely feedback, he’ll truly appreciate it. Thank you for your kind words.
Further to your response to my…
Hi how would you like me to sent the information.
I don't really want to be publishing personal information on a public forum.
Its i previously mentioned I have emailed your customer services team on numerous occasions but most recently on 20 November at 18:23 and 21 November at 09:54 using the address customercaremarshfinance.co.uk I have not had any replies from any of my emails does this help ? I have also emailed collectionsmarshfinance.co.uk on numerous occasions as they keep chasing me for outstanding payments that just don't exist !!
Please note i have removed the @ from the email as the system will not let me add email addresses
19 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks for getting back to us and for clarifying how you contacted our team. We completely understand your concerns about sharing personal information publicly. We’ve now been able to identify your account from the information you provided privately, and the issues you raised have been fully resolved.
Our team has also issued compensation in recognition of the inconvenience caused.
We really appreciate your patience while this was being investigated and are glad we’ve been able to put things right for you. Please don’t hesitate to get in touch again if there’s ever anything else we can support with.
It’s really helpful and understandable
It’s really helpful and understandable
1 décembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much, Magdolna! 😊 We’re really glad to hear you found everything helpful and easy to understand. We appreciate you taking the time to share your feedback!
Called to pay missed payment
Called to pay missed payment, and Abdul couldn't have been more helpful.
It was quick and simple to make payment, and he was very understanding to my circumstances.
28 novembre 2025
Avis spontané
Réponse de Marsh Finance
We're delighted to see that you resolved your payment issue, and received fantastic support from Abdul. He is a credit to our team, and we'll be sure to pass on your kind words. Happy driving 🚗.
The Marsh Finance Team
Very easy and simple
28 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks for the review Ekaiya 😊. If there's anything we can help with in future, just pick up the phone.
Kind regards,
The Marsh Finance Team
The advisor was very attentive and…
The advisor was very attentive and listen to all my needs
27 novembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Sadia, we're delighted that you felt listened to and that your experience was worthy of five stars. We pride ourselves on being attentive to our customers, and it's fantastic to see that you felt this too.
Kind regards,
The Marsh Finance Team
Customer service are very helpful and…
Customer service are very helpful and understanding with finanaces. They all also adjust things to help you financially.
25 novembre 2025
Avis spontané
Réponse de Marsh Finance
A massive thank you for your kind words. We're committed to every customer's financial situation individually, which is backed up by your review. Let us know if you have any questions or queries in future, and our team will be more than happy to assist.
Kind regards,
The Marsh Finance Team
I spoke with michel and she was vey…
I spoke with michelle and she was vey helpful and understandble what i was trying to say as a common wealth and she understand perfectly what i was trying to say and she help me alot and i wanna say thank you so much for your kindness and so helpful for what i really need
24 novembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Lusy, it's fantastic to see that you felt understood and supported, and that your queries were answered. If there's anything we can help with in future, we're just a phone call away.
Kind regards,
The Marsh Finance Team
Sarah was very helpful and explained my…
Sarah was very helpful and explained my options in detail. Although I could not move my monthly payment she was great.
20 novembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Matthew,
Thank you for taking the time to share your feedback ⭐️ We’re really pleased to hear that Sarah was able to guide you clearly through your options, even if the payment couldn’t be adjusted on this occasion. Your kind words will mean a lot to her.
Kind regards,
The Marsh Finance Team
Abdul is really help me was absolutely…
Abdul is really help me was absolutely brilliant I can’t believe how good was it thank you very much for kindly help xx
20 novembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Roman,
Thank you so much for your lovely review! 💛 We’re delighted to hear that Abdul made such a positive difference and offered the support you needed. We’ll make sure your kind words reach him — they’ll mean a lot.
Kind regards,
The Marsh Finance Team
Under current circumstances I was very…
Under current circumstances I was very stressed. Mash was understanding and helped calm me down and get through the situation to a mutual agreement for both . Made a stressful situation that bit easier .
19 novembre 2025
Avis spontané
Réponse de Marsh Finance
Hi John,
Thank you for sharing this, and we’re really glad to hear that Mash was able to support you during a stressful moment 💬. It’s important to us that our customers feel understood and treated with care, and it’s great to know the conversation helped make things a little easier for you.
Kind regards,
The Marsh Finance Team
Amazing Service and Management
19 novembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Najot,
Thank you for leaving us such a positive review! 🌟 We’re delighted to hear that both our service and our management team made a great impression. It really means a lot to all of us.
Kind regards,
The Marsh Finance Team
It was a great customer service…
It was a great customer service delivery.
She was patient and polite in communicating with me.
I give her a 5 🌟 🤩 ⭐️ star.
Kind regards
Tarita
19 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much for your lovely review, Tarita! 🌟
We’re really pleased to hear that we made the process easy and welcoming for you. Your kind words mean a lot, and we’ll be sure to share them with our team 🤩.
Kind regards,
The Marsh Finance Team
Received good advice on an unfortunate…
Received good advice on an unfortunate circumstance relating to my vehicle which I have on finance with marsh. Helpful, attentive and thorough. Recommend
18 novembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Ross,
Thank you for taking the time to share your feedback. We’re really glad to hear that our team were able to support you during a difficult situation and provide clear, helpful guidance 🚗💬. It’s great to know you felt listened to and well looked after.
Kind regards,
The Marsh Finance Team
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