I had miss my monthly payment which I was worried about . The reason being my previous months hours were not a full month so my pay was down. The agent I spoke to was easy to speak to and arranged fo... Voir plus
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Lisez les avis des autres
Spoke to Mobasher this evening. Although my query hasn't been resolved just yet due to me needing to wait until a full 5 working days has past, he was very polite and helpful and assured me if my prob... Voir plus
L'entreprise a répondu
By far the best team I have worked with in regards to car finance. Family run business and always happy and willing to help. Requested a call back due to a missed payment on my account and the team we... Voir plus
L'entreprise a répondu
She was me she was very thorough. Understanding got to the point made me feel very comfortable and welcoming.
À propos de l'entreprise
- Société de crédit et de prêt automobile
- Courtier en finances
- Institution financière
- Établissement de crédit
Écrit par l'entreprise
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Coordonnées de contact
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Royaume-Uni
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,6
Excellent
520 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic Service
Amazing, quick service within the reach of my finger tips.
18 novembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Mark,
Thank you so much for your lovely feedback! We’re really pleased to hear that you found our service quick, simple, and easy to access 📱✨. Making things straightforward for our customers is always a priority, so it’s great to know it worked well for you.
Kind regards,
The Marsh Finance Team
My experience with Marsh Finance was…
My experience with Marsh Finance was excellent from start to finish. The team made the entire process smooth, clear, and stress-free. What stood out most was their helpful communication—they explained everything in simple terms and were always quick to respond to any questions I had.
I also appreciated how efficient they were. The approval process was straightforward, and I felt supported the whole way through. Their professionalism and friendly approach really made a difference.
Overall, Marsh Finance made what can be a stressful process feel easy and comfortable. Highly recommended!
17 novembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Richard,
Thank you so much for sharing such a thoughtful review. We’re delighted to hear that your experience with Marsh Finance felt smooth, clear, and supportive from start to finish.
It’s great to know the team’s communication and efficiency helped make the process easier for you; that’s exactly the experience we aim to deliver. Your recommendation genuinely means a lot to us.
If you ever need anything in the future, we’re here to help.
Kind regards,
The Marsh Finance Team
Good customer service from Mobasher
Good customer service from Mobasher
17 novembre 2025
Avis spontané
Réponse de Marsh Finance
Hi Dako,
Thank you for your review! We’re so pleased to hear Mobasher gave you great customer service, we’ll be sure to pass your feedback on to him.
If there’s ever anything else we can support you with, just let us know.
Kind regards,
The Marsh Finance Team
Réponse de Marsh Finance
Hi Pandu,
We’re sorry to see that you’ve had a disappointing experience with us. This is the first we’re hearing of an issue, and we’d really like the chance to understand what went wrong.
If you’re able to get in touch with our team at customercare@marshfinance.co.uk we can take a closer look and try to put things right.
Thank you,
The Marsh Finance Team
Great service
Call was quick , simple and Gemma was really helpful and friendly
14 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks so much, Tina! 😊 We’re really happy to hear that Gemma made your call quick, simple, and friendly. We’ll be sure to pass your lovely feedback on to her — she’ll be delighted!
Réponse de Marsh Finance
Thanks so much for your feedback! 😊 We’re really glad to hear you were happy with the customer service. We appreciate you taking the time to leave a review!
When times are tough
When times are tough , I urge anyone or everyone do not bury your head in the sand. Call Marsh Finance and ask for support. Akbar was understanding and approached my circumstance with dignity and respect and was able to sort my issues with him. Appreciate the fact that he had compassion.
13 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much for sharing your experience. 😊 We’re really glad to hear that Akbar was able to support you with care, understanding, and compassion during a difficult time. Your kind words mean a lot to us — we’ll be sure to share them with him. We truly appreciate you taking the time to leave such thoughtful feedback.
Sarah advisor is very helpful.
Sarah was more than helpful with my question regarding my end of contract for my account and confirmed to myself that all direct debits are cancelled and paid in full. Sarah was curtious, and friendly and even wished me a happy birthday for tomorrow....twice! Thanks.
13 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks so much, Kyle! 😊 We’re really happy to hear that Sarah was so helpful, friendly, and thorough in sorting everything out for you — and that she made your day a little brighter with the birthday wishes! We’ll be sure to pass on your lovely feedback to her.
P.S: Happy Birthday!
Very professional from Abdul
Very professional from Abdul, he was very understanding and helpful keep up the good work.
11 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks so much, Nazmi! 😊 We’re really glad to hear that Abdul provided such professional, understanding, and helpful service. We’ll be sure to share your kind words with him — he’ll be so pleased!
Excellent customer service
Excellent customer service, nice and easy the advisor was very informative and helpful.
11 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much, Lisa! 😊 We’re delighted to hear you found the process nice and easy, and that your advisor was informative and helpful. We really appreciate you taking the time to share your feedback!
Payment issue resolved
I called as my weekly payment was being taken on a Thursday instead of a Friday for the last 2 weeks, I spoke with Sarah who was very helpful and polite, she advised me of the technical issue which caused the problem and assured me that she would resolve this for me. Very happy with the service Sarah provided and had to wait for only about 20 seconds to get through on the phone.
10 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much, Keith! 😊 We’re really glad to hear that Sarah was able to quickly identify and resolve the issue for you. It’s great to know you were happy with the service and didn’t have to wait long to get through, we’ll be sure to pass your kind words on to her!
The lady on the call was very polite…
The lady on the call was very polite and calm and talked me though everything I needed to know
10 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks so much, Ellie! 😊 We’re really pleased to hear that our team member was polite, calm, and took the time to explain everything clearly. We appreciate you sharing your lovely feedback!
Great communication superb customer…
Great communication superb customer service 👏
10 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks so much, Samuel! 👏😊 We’re thrilled to hear you were happy with the communication and customer service. Your feedback means a lot to us — we really appreciate you taking the time to share it!
Great service
I didn’t wait long before getting through on the phone and my query was resolved quickly, thanks.
8 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks so much, Sibo! 😊 We’re really glad to hear you got through quickly and that your query was resolved without any hassle. We appreciate you taking the time to share your positive experience!
Marsh Finance helped me…
Marsh Finance helped me when I needed a car, years later my job was affected by restructuring and i was let go.
I spoke to customer services, special thanks to Abdul & Sarah, who restructured my payment plan to get me through a tough time.
I would definitely recommend and it's always good to hear a real voice.
7 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thank you so much for your kind words. 😊 We’re really pleased to hear that Abdul and Sarah were able to support you during a difficult period and help restructure your payment plan. It’s wonderful to know you’d recommend us, we truly appreciate your feedback and the trust you’ve placed in us over the years.
Excellent finance company to deal with…
Excellent finance company to deal with and very helpful and understanding
7 novembre 2025
Avis spontané
Réponse de Marsh Finance
We're thrilled to see that you rated your Marsh experience as five-star quality. Helping our customers is a priority, and it's great to see that you felt this support. Happy driving!
Kind regards,
The Marsh Finance Team
Gemma
Had a nice chat with Gemma who is always very helpful with any enquiries about my account as are any other calls handler I deal with great service thx
7 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks for taking the time to leave a review. We'll be sure to pass your kind words on to Gemma. If there's anything else we can help with, just reach out.
Kind regards,
The Marsh Finance Team
Jen has been very helpful and pleasant…
Jen has been very helpful and pleasant to deal with. Would highly recommend
6 novembre 2025
Avis spontané
Réponse de Marsh Finance
Thanks for the review Vadim. It's amazing to see that Jen helped with your query, and even better that you'd highly recommend us. If there's anything else we can help with, just get in touch.
Kind regards,
The Marsh Finance Team
Excellent customer service and support
Excellent customer service and support
6 novembre 2025
Avis spontané
Réponse de Marsh Finance
It's great to see that you found our customer service excellent. If there's anything you need help with in future, we're just a phone call away.
Kind regards,
The Marsh Finance Team
Réponse de Marsh Finance
Thanks for the review! Helping our customers find solutions quickly is something we pride ourselves on. We appreciate you taking the time to leave your thoughts.
Kind regards,
The Marsh Finance Team
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