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Masterfix Avis 54

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Kieran and Dan were amazing!!! They sorted the problem and explained everything thoroughly. Thanks to them, the salon is back up and running in time for opening. Really appreciate the professio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic job done by Kieran! Such a thorough and professional fix to my air circulation unit. Can’t say thank you enough.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kieran was really helpful and very efficient. Our store is now beautifully lit again and he explained what he was doing and to call if we have any problems in the future. Would definitely recommend!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience, very happy with it. Danny C was super efficient and incredibly polite and professional. He was very quick to resolve the issue despite having to do a couple of trips and kept us post... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maintenance immobilière
  2. Charpentier
  3. Électricien
  4. Ingénieur gaz
  5. Chauffagiste
  6. Plombier

Écrit par l'entreprise

Masterfix Home is your reliable, one-stop solution for plumbing, heating, electrical, and general property maintenance across London. Our team of professional, fully qualified engineers delivers fast, efficient, and high-quality service every time. We pride ourselves on transparent pricing, clear communication, and a genuine commitment to customer satisfaction. Whether it’s an emergency repair, planned maintenance, or home improvement project, you can count on Masterfix Home for a trusted, professional, and hassle-free experience from start to finish. It’s no surprise that Masterfix Home is London’s chosen property maintenance company – combining technical expertise with exceptional customer care.

Our Promise to You

Écrit par l'entreprise

Trusted Service, Transparent Pricing, Exceptional Care
At Masterfix Home, every call-out comes with the assurance of quality and reliability. Our fully qualified Electrical, Plumbing, and Heating engineers deliver fast response times, honest pricing with no hidden fees, and workmanship you can depend on. From the moment you book to the final sign-off, we’re committed to clear communication, professional service, and customer care that puts your home first — just as reflected in our excellent Trustpilot reviews.

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Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Danny

Thank you Danny, best electrician.

16 avril 2026
Avis spontané
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Réponse : Masterfix

Thanks for your kind feedback — it’s genuinely appreciated. Glad everything went smoothly for you.

Noté 5 sur 5 étoiles

Thank you Danny!!

Danny was so helpful and patient! Would recommend to anyone! Thank you!

16 avril 2026
Avis spontané
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Réponse : Masterfix

Really appreciate the feedback. Good to hear everything was handled just as it should be.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, on time and with expert advice.

8 avril 2026
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Réponse : Masterfix

Thank you for the 5 stars — really appreciate you taking the time to share this. Delighted we could help.

Noté 5 sur 5 étoiles

Fantastic job done by Kieran

Fantastic job done by Kieran! Such a thorough and professional fix to my air circulation unit. Can’t say thank you enough.

8 avril 2026
Avis spontané
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Réponse : Masterfix

Really appreciate you highlighting Kieran. He consistently delivers a high standard and it’s great to see that recognised. I’ll be sure this gets shared with him.

Noté 5 sur 5 étoiles

Kieran did a great job.

Kieran did a great job.
Fast and very professional

8 avril 2026
Avis spontané
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Réponse : Masterfix

That’s great to read — thank you. I’ll pass this directly to Kieran, feedback like this goes a long way with the team.

Noté 5 sur 5 étoiles

Very helpful

Very helpful

31 mars 2026
Avis spontané
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Réponse : Masterfix

Thank you so much for taking the time to leave this. It genuinely means a lot to the team. We take huge pride in turning up when we say we will and doing the job properly — so it’s great to hear that came through. Really appreciate you choosing Masterfix.

Noté 5 sur 5 étoiles

Kieran and Dan were amazing!!

Kieran and Dan were amazing!!! They sorted the problem and explained everything thoroughly. Thanks to them, the salon is back up and running in time for opening.

Really appreciate the professionalism, efficiency, and friendly attitude from both of you, you made a stressful situation so much easier. The level of service was outstanding and didn’t go unnoticed.

Many thanks again, great work and truly top-notch support couldn’t have asked for better!

30 mars 2026
Avis spontané
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Réponse : Masterfix

Great to hear Kieran and Dan looked after you. They are a big part of the team and exactly the kind of engineers we want representing us in our clients’ homes. Really appreciate the feedback.

Noté 5 sur 5 étoiles

Tony is the best!

Tony is the best!! So fast and efficient!

28 mars 2026
Avis spontané
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Réponse : Masterfix

Really appreciate you highlighting Tony. He consistently delivers a high standard and it’s great to see that recognised. I’ll be sure this gets shared with him.

Noté 5 sur 5 étoiles

Exceptional level of service across both operational delivery and office support.

I have worked closely with Masterfix through different managing agents and have consistently found their service to be of an exceptionally high standard. Their professionalism, responsiveness and quality of workmanship have made them a highly valued contractor.
I would particularly like to recognise Kieran, Anthony, Tony, Jason, Harley and Tommy Lehane for their outstanding contribution. Kieran is an exceptional electrician who has resolved a number of complex issues efficiently and effectively. He consistently goes above and beyond, takes great pride in his work, and demonstrates a clear commitment to delivering the highest standards.

Anthony and Tony have also provided an excellent service. They have successfully managed and resolved complex leak issues while dealing with residents in a highly professional, sensitive and considerate manner. Their ability to coordinate with other trades and see matters through to completion has been particularly impressive.

Jason, Harley and Tommy Lehane from the FIRAS department have likewise been excellent. Their response times, attendance and overall turnaround times have been among the best we have experienced. They are reliable, efficient and consistently deliver works to a high standard.

In addition, Chelsea, Rob and Emily in the office have always been extremely attentive and proactive in supporting our requirements, ensuring that the appropriate trades are arranged promptly for both urgent issues and planned maintenance or repair works.

Overall, Masterfix have delivered an exceptional level of service across both operational delivery and office support. I would have no hesitation in recommending them.

27 mars 2026
Avis spontané
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Réponse : Masterfix

We’ll make sure your comments are shared with Kieran, Anthony, Tony, Jason, Harley, Tommy Lehane, Chelsea, Rob and Emily. They’ll be genuinely pleased to see this, as they all take real pride in what they do.
We know how important consistency, communication and getting the job done properly is — so it’s great to hear that’s been your experience across the board.
Really appreciate your continued trust and recommendation.

Noté 5 sur 5 étoiles

Really helpful

Really helpful, solved the issue really quickly!

19 mars 2026
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Réponse : Masterfix

Massively appreciated. Property issues are never convenient, so if we’ve made it easier and less stressful, then we’ve done our job properly.

Noté 5 sur 5 étoiles

Professional and skilled service

I don't normally bother with leaving reviews but I am happy on this occassion to make an exception as I was very pleased with the expertise and conscientiousness of Tony, the plumber, and Kieran, the electrical engineer who quickly diagnosed and fixed the problem with my immersion heater and equally importantly took pains to put everything back as they found it, including re-hanging a glass-fronted kitchen cupboard door, which required skill and patience.

19 mars 2026
Avis spontané
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Réponse : Masterfix

Really appreciate you highlighting Tony & Kieran. They consistently deliver a high standard and it’s great to see that recognised. I’ll be sure this gets shared with them.

Noté 5 sur 5 étoiles

Super helpful and efficient

Kieran was really helpful and very efficient. Our store is now beautifully lit again and he explained what he was doing and to call if we have any problems in the future. Would definitely recommend!

19 mars 2026
Avis spontané
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Réponse : Masterfix

Thank you for taking the time to mention Kieran — that really means a lot. He takes real pride in his work and it shows in feedback like this. I’ll make sure this is passed on to him directly.

Noté 5 sur 5 étoiles

Great service

17 mars 2026
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Réponse : Masterfix

Thanks for the review — it really does help. Word of mouth still matters in this industry, and feedback like this keeps standards high across the team.

Noté 5 sur 5 étoiles

Great experience

Great experience, very happy with it. Danny C was super efficient and incredibly polite and professional. He was very quick to resolve the issue despite having to do a couple of trips and kept us posted about everything that needed done.

6 mars 2026
Avis spontané
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Réponse : Masterfix

Massively appreciated. Property issues are never convenient, so if we’ve made it easier and less stressful, then we’ve done our job properly.

Noté 5 sur 5 étoiles

Danny C was fantastic

Danny C was fantastic, arrived super quick and got to the bottom of the problem easy and fixed it in no time. Very freindly and professional

4 mars 2026
Avis spontané
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Réponse : Masterfix

Fantastic to read this. The engineers take real pride in what they do, and feedback like yours keeps morale high. Thanks again for choosing Masterfix — we’re always here when you need us.

Noté 5 sur 5 étoiles

Kieran came to our property and…

Kieran came to our property and resolved the issue promptly. He went above and beyond to find out the cause and do all he could to resolve it. Very grateful for his work.

28 février 2026
Avis spontané
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Réponse : Masterfix

Thank you so much for taking the time to leave this. It genuinely means a lot to the team. We take huge pride in turning up when we say we will and doing the job properly — so it’s great to hear that came through. Really appreciate you choosing Masterfix.

Noté 5 sur 5 étoiles

Really great experience with Anthony

I had a really great experience with Anthony who came and fixed a leaking pipe in my house. I was really pleased with his work. Great efficient service, would definitely recommend him.

22 janvier 2026
Avis spontané
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Réponse : Masterfix

Fantastic to read this. The engineers take real pride in what they do, and feedback like yours keeps morale high. Thanks again for choosing Masterfix — we’re always here when you need us.

Noté 5 sur 5 étoiles

Exceptional service from Anthony

Exceptional service received from Anthony. Long standing plumbing issue was sorted out quickly and efficiently. He was friendly and knowledgeable and left my property clean & tidy. I was very impressed.

16 février 2026
Avis spontané
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Réponse : Masterfix

Thank you for such kind feedback. We don’t take 5-star reviews lightly — they’re earned. Delighted we could help and get things sorted for you quickly.

Noté 5 sur 5 étoiles

Super quick and efficient service!

21 février 2026
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Réponse : Masterfix

Really appreciate you sharing this. We’re proud of our team and it’s always great to hear when they’ve delivered the level of service we aim for. If you ever need us again, we’re only a call away.

Noté 5 sur 5 étoiles

Boiler Engineer

I had an excellent experience with Richard (boiler engineer) who came to fix my system. From start to finish, the service was professional, efficient, and reassuring. He arrived on time, quickly identified the issue, and explained everything clearly so I understood what needed to be done.

What really stood out was his attention to detail and the pride he clearly takes in his work. He didn’t just do a quick fix — he made sure the boiler was running safely, smoothly, and more efficiently than before. He also gave me helpful advice on how to maintain it and avoid future problems.

The whole job was completed to a very high standard, and the difference was immediate. It’s rare to find someone this reliable, knowledgeable, and genuinely committed to good customer service. I wouldn’t hesitate to recommend him to anyone needing boiler repairs or servicing. A top‑class engineer and a pleasure to deal with.

19 février 2026
Avis spontané
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Réponse : Masterfix

Thanks for the kind words — we’ll make sure the team sees this. We know inviting someone into your home requires trust, so feedback like this means a lot. Delighted we could help and hope everything’s running smoothly now.

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