Masterbucks Avis 25

still waitng for withdrawal of my 500 usd from oct 2023

STAY AWAY FROM ROB MONSTER, BRIAN ROYCE & THEIR COMPANIES EPIK /MASTERBUCKS IF YOU CARE ABOUT YOUR MONEY AND ASSETS

You may have already read somewhere about this 'horror story'. Epik/Masterbucks stole us US$1.5M by not allowing us to withdraw our funds (old story).
Recently both portals have been acquired by a new company but PAY ATTENTION because this's just the beginning of a new bigger scam era !

We were sure to recover our funds due to the recent acquisition so we hired an attorney who approached them by asking for a full refund of our credit.
After few days of silence, they replied to have never had any business relationship either with me (Luigi M. Vigna) nor with my company DomainEmpire Ltd so asked to cease and desist with these fake accusations.
Simultaneously, they've smartly terminated our 4 accounts to leave no tracks about our credit on their servers but they did a terrible mistake here because we had already saved a screenshot of our full account statements (either our Epik/Masterbucks accounts).

We're now making these screenshots available to the general public (you'll soon find them for free everywhere online with more details about the full story).

We're doing this with the best intentions to stop these scammers activity once for all in the interest of all domainers and to send both companies to bankruptcy as quickly as possible.

Let everyone knows about this story because they're continuing to steal money from hundreds of unaware domainers every month !

They're working hard to build a new fake scenario around these companies to continuing with their fraudolent activity so it's of cricual importance working together to stop this fraud.

They're still stealing any single cent they can from all new new customers so we should cooperate together in our mutual interest to stop this long time scam forever.

It's been more than 6 months that i've been trying to withdraw my money (about USD 4'000). I've repeatedly sent emails to ask what was the status and each time i'm getting the exact same copy/paste answer:

We apologize the inconvenience caused.
All masterbucks withdrawals are queued and processed on a first come first serve basis.
Our accounting team is working to process all cashouts on the order of their receipt.
We will notify you once the cashout is processed.

And when you ask an ETA or when you tell them that they gave you the same answer 5 times already, they close your ticket.

Absolute scam. Do not use their services.

Pending $9300 withdrawal/cashout requested of my website sold from 13th Oct 2022; already, 09 month go i requested a withdrawal of my funds and Masterbucks still has not paid any amount.
I sold-out my site for medical treatment and re-invest another website. I was job less from corona 1st time.

They have my ID , bank details, and confirmed this is OK for a payout.

It's really disappointing with your process, so many date problems with masterbucks under maintenance now approval problems. I was requested Epik and Masterbucks many time via email and live chatting but they did not solve this yet.

Although Rob Monster's habit of polluting business interactions with his personal imaginings was offputting, because of their low domain renewal fees for large-portfolios I transferred my 1000+ domains into Epik in 2021. Shortly after, Epik was hacked and I started getting frequent notices from my security software that my contact data is out there. (Prior to the hack, that never happened.) I sold numerous domains through Epik in 2021-2022. No problem getting the money to owed me through their "escrow" company "Masterbucks." Sold a domain March 29, 2023, and as of June 14, 2023 I am still waiting for payment. I have unparked my domains and removed any "for sale" settings. Masterbucks won't reply to any emails, no matter how often you write. Now their email comes back as undeliverable. When you email Epik about Masterbucks, the Epik staff say "we'll make sure they see your email." I am hoping to hear of a class action action lawsuit... as are many other commenters on a variety of domain industry boards. Since early April, I've been transferring my domains over to another much more reputable registrar, and I suggest any other Epik customers do the same.

They won't even reply my mail. Waited 5 months on verification when everything is completed now waiting 1 month on pending withdrawal status. No response on mail. They are acting like its their money i am a bagger.

Can't get a straight answer from Epik or Masterbucks They are holding my money from a Domain Name sale. The money is not theirs to hold for weeks. The funds should be in an escrow account and sent to me once the buyer recieved the domain name. The buyer got domain name same day of sale and the funds should have been sent to me the same day. Sad they are doing this, not returning emails and they do not answer calls. All a big run around scheme. Masterbucks never responded to any emails.

Epik Escrow Scammed my friend 28K Approx.

This company is defrauding people. My $8k has stuck there since October and they keep promising tomorrow. I warn everyone that don't want to loose their sanity to stay far away from this company.

I sold my domain (Candida.com) through their escrow service for $100,000. Epik's CEO, Brian Royce intercepted my escrow funds, and put my money in Masterbucks. It was supposed to be a direct deposit to my account. The domain sold on September 27th, 2022. I was finally paid on June 8th, 2023.

Here's Luigi from DomainEmpire (no need to hide my identity) and this's a 100% genuine and verifiable review unfortunately.
I admit we worked quite well with Rob Monster (Masterbucks/Epik CEO till last Sep 2022) for the latest years. We had 4 diff. accounts at Masterbucks where we were collecting funds generated from multiple domain sales closed through the Epik.com escrow service.
All funds were deposited to our Masterbucks balances.
No problem with withdrawals until few months ago but Rob offered us a 6% yearly interest over our deposits (paid in the measure of 0.50% at the beginning of each month) so we've a total balance of roughly $1.5M (yes, you're reading correctly and we've screenshots to proof this).
Most of our funds have been converted in Bitcoins some months back but at the end of Ocober they've fraudolently (and with no previous notice) reconverted anything to USD and moved the balance of 3 of these accounts to the correspoding Epik accounts.

Masterbucks.com has been 'under maintenance' for few weeks so they gained time to move elsewhere all their customer funds (I guess anything may have been converted to crypto but we'll soon start a legal investigation to make light over the real facts).
Once back online, we see no real improvement made exception for a 2.5% withdrawal fee + an additional fee applied to any requested wire.
Note this was just a strategy to discourage most of their customers to withdraw funds but it didn't work considering anyone tried to recover their own cash so they've just surprised us all by just ignoring such refund requests :)

It's all important to note withdrawals were previously free (considering they were already earning through their escrow service fee) so they added it with no previous announcement.

Before this event, we tried to withdraw $50k with no luck considering the request was cancelled few days later and all funds moved to Epik.
After that we got an email inviting us to reinvest our funds in Epik services/domain purchases with no option to withdraw them.

We've emailed Rob multiple times trying to reach an amicable compromise before making the whole story public, this's honestly the first time we post a negative review about someone and it's something we don't really like to do ...
Lots of promises but nothing happened.

Brian Royce (the new CEO) agreed to schedule a call with our paralegal for last Friday 11/18 after that his assistant called to reschedule to Monday 11/21 but nobody called and he disappeared by ignoring the further reminder we send him by email.

Rob Monster (previous CEO) is now chairman at Epik and here's something fun.
If you email him now, you getting an autoresponse inviting to contact Brian for any Epik related issue but ... now you know the whole story :)

We've enough resources and motivations to sue this company and to make the whole story public being in the position to proof that Rob Monster deceived and frauded us despite the fact we trusted his company more than our own bank !

We've warned all our customers/partners and contacts to stay away from Masterbucks/Epik now becomed high risk companies near to bankruptcy.

In view of all recent facts, Epik will soon loose the Icann accreditation and all domains will be assigned to another registrar.

We're ready to edit our review if someone from Epik will call our paralegal to clarify this matter and to refund our balance under all 4 accounts with no real intention to damage their reputation if an agreement should be reached.

It's been two months of my unsuccessful attempts to get my money from Masterbucks. They don't give money away.

Thieves plain and simple. Sold a domain thru Epik's NameLiquidate site back in the beginning of Aug., requested Masterbucks payout in Sept., and like many others who did the same...they don't pay our money due, just keep making excuses. Use either of these companies, or whatever they are, at one's own risk to actually get paid!

They don’t pay. Don’t use it.