Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Really positive experience. I usually stick to the same companies when buying online, however I couldn’t find what I wanted elsewhere. Read the reviews which were positive and then ordered. Bought a p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Customer service excellent with my enquiries, order & return of one item which was too big! So well done!! It’s been a tad too HOT to wear light cashmere jumper purchased so look forward to the Autu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service. Very pleased with my order, excellent quality and perfect fit. Will order from this company again. Highly recommended.

Noté 5 sur 5 étoiles

Really quick service, beautifully packaged and I loved the clothes, had to return one item out of four and that was just because it didn’t suit me, returns also dealt with efficiently. I will definite... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Magasin de vêtements pour femmes

Écrit par l'entreprise

Thoughtful style for good living. Fashion & Home stores in Bristol. Family business, since 1985. As seen in The Guardian Top 20 Independent Boutiques.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

123 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(123)

11 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic

Maze went completely above and beyond helping me to buy a coat which had gone out of stock. When my size was returned, they called me before putting it back on line so I had the chance to buy it. They even transferred the 10% discount I had used on line buying a larger version of the coat which didn’t fit. Really kind, efficient and friendly staff. Personalised note in the delivery also a lovely touch. Thank you Maze!

5 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Impressed!

By having what I wanted, when I wanted it these guys helped out. Can’t say more than that!
What made them even better, mind is the speed at which they handled the request. Order placed and less than 24 hours later, order received.

31 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

The website is easy to use

The website is easy to use , plenty of choice of good quality clothing.I placed an order which arrived before the expected date.The packaging was pretty basic ( not in a box like Matches or Paul Smith ,but you are not paying their prices ) but functional.
Overall a pleasant experience shopping at Maze.
it may be useful to offer returning customer's a discount on their next order as they might place a next order sooner.

6 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

I just wanted to say I ordered 2 x Cire…

I just wanted to say I ordered 2 x Cire Trudon boxes of matches from your website via Trouva. They arrived so fast AND with a handwritten note. I was thrilled. What superb service and it really was such a lovely touch to read your note. THANK YOU. Great service. Small gestures can mean so much especially in these times. We can all be guilty of being quick to complain and slow to praise, however, great job from your Bristol store who I believe fulfilled the order. Keep safe and have a very Happy Christmas.

1 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Really good customer service with quick…

Really good customer service with quick response to any queries and fast posting of orders, all beautifully wrapped up. Will definitely keep following Maze and their beautiful clothing

29 octobre 2020
Avis spontané
Logo de Maze

Réponse de Maze

Hello Mareike,

Thank you so much for your kind review. We really appreciate your support and will continue to do our utmost when it comes to our customers as you are all so very important to us. I will pass your comments onto the rest of the team, who I'm sure will be overjoyed to hear your appreciation of all their efforts.

We look forward to you shopping with us again soon.

Warm wishes,

Mollie

Noté 5 sur 5 étoiles

I can't recommend this boutique enough

I can't recommend this boutique enough. Customer service is so important and is top of the agenda here. I ordered a Bellerose parka with confusing sizes and after an email chat, their advice was perfect. Lovely communication, rapid reply, great packaging and sent super quickly. I would definitely shop here again. Thank you Mollie!

24 octobre 2020
Avis spontané
Logo de Maze

Réponse de Maze

Hello Hazel,

Thank you for your kind review, this is very much appreciated. We really do try our hardest to bring our customers the best possible service, so reviews like this are extremely important to us. Thank you for showing your continued support of our independent business, we look forward to you shopping with us again soon.

Best wishes,

Mollie

Noté 5 sur 5 étoiles

Fantastic online service

Ordered a dress online - delivery was quick, it was packed really well and had a lovely thank you note from Sarah at Maze

18 septembre 2020
Avis spontané
Logo de Maze

Réponse de Maze

Hello Liz,

Thank you so much for your lovely review, our customers support means everything to us. I will pass your comments onto the rest of the online team, I'm sure they will be over the moon to hear your appreciation for their packing efforts. We hope that you will shop with us again soon.

Kindest regards,

Mollie

Noté 1 sur 5 étoiles

Appalling attitude and terrible customer service

My partner had spent over £450 in their Bath branch on a new coat and pair of boots. Curious about the designer of the coat, we researched him at home. We found the exact same coat for half the price (£100 over the £200 we had paid in Maze) on the designers website. Giving Maze the benefit of the doubt, I presumed they had not bench marked their pricing yet. My partner went to return the coat and was told he could only be offered a credit note as he was (12 hours) over the return policy duration (14 days). When airing our disgust at the designer selling his coat at half the price - the gentleman simply said "we don't need to have sales". I wouldn't step foot in this shop again.

26 octobre 2015
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus