Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently purchased a renewal for the SketchUp Student License, and the experience was excellent. The process was quick, smooth, and completely reliable. My license was renewed without any issues, an... Voir plus

Noté 4 sur 5 étoiles

I can't use the license I have just renewed and I have now missed a client deadline so not ideal. Please ask someone to contact me as I need to use sketch up tomorrow for my work. Thank you I hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

MC2 were helpful and understanding of the CIC status of my company not being a registered charity but that it still operates as a not for profit company. They provided access to software faster than e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased renewal software in most comfortable way, over email link. Last few years not regretted have business with MC2 Design Ltd. Recommend!

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de logiciels
  2. Magasin d'accessoires informatiques
  3. Entreprise de design moderne

Écrit par l'entreprise

Design software re-seller and training company located in London, we sell Sketchup Pro, Artlantis, Vectorworks, Visualisation, Piranesi


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

58 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sketchup licence renewal

I recently purchased a renewal for the SketchUp Student License, and the experience was excellent. The process was quick, smooth, and completely reliable. My license was renewed without any issues, and everything worked exactly as expected. I highly recommend this company for anyone looking for fast and trustworthy service!

18 novembre 2025
Noté 1 sur 5 étoiles

Extremely frustrating and unacceptable experience

I purchased the SketchUp Student Subscription from MC2 Design Ltd on March 31, 2025, and sent my student ID right after. Trimble emailed me saying I could start using the software, but when I logged in, it showed "No products yet."

I contacted Trimble support and confirmed I was using the correct email. They told me the issue was with the entitlement, and only my local reseller (MC2) could fix it.

Since then, I’ve called MC2 several times. First, they told me to reinstall the software — didn’t help. Then they told me to delete some files in the Registry Editor and restart — still didn’t work. After that, every time I call, it goes straight to voicemail and no one gets back to me.

It’s been over a week, and I still can’t use the software I paid for. I really need it for my study. This whole experience has been super frustrating and honestly unacceptable.

31 mars 2025
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Réponse : MC2 Design Ltd

We understand your frustration and apologize for the ongoing issues with your SketchUp educational subscription.

Regarding communication, and support we have helped you try and sort your issue out on several occasions. With all due respect you are not our only customer so when you call and reach voicemail, please leave a message with your details and a brief explanation of the issue. This will allow us to look into your case and get back to you as quickly as possible., but when you call and do not leave any messages, we are unable to help.

We have cancelled your subscription. As soon as Trimble confirms the cancellation, the refund will be issued.

Again, we apologize for any inconvenience this has caused.

Noté 2 sur 5 étoiles

We are still waiting for our order

We are still waiting for our order. We purchased Sketchup yesterday and still have not received access to it!

7 février 2025
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Réponse : MC2 Design Ltd

Hi there,
Please check your email inbox for a message confirming that your license order was processed and activated on the 6th.

Noté 5 sur 5 étoiles

Purchased renewal software in most…

Purchased renewal software in most comfortable way, over email link. Last few years not regretted have business with MC2 Design Ltd. Recommend!

3 février 2025
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Réponse : MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Noté 5 sur 5 étoiles

Easy and quick

Easy and quick. Was able to buy the right license and get up and running the same day.

15 janvier 2025
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Réponse : MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Noté 5 sur 5 étoiles

Great experience

Everything went smooth and fast. Meeta was of great help through the process. Thanks to the MC2 Design I can now use the Sketchup. Great customer service and kindness. I will definitely renew my subscription with MC2 Design for my next four years of university.

15 novembre 2024
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Réponse : MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Noté 5 sur 5 étoiles

They are always so helpful

They are always so helpful. Thank you

15 novembre 2024
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Réponse : MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Noté 1 sur 5 étoiles

Terrible

Terrible, we purchased a not-for-profit sketchup licence and discovered the following year that, although money for the renewal was taken from our account, we didn't have a licence. When we contacted MC2 about this, they were awfully slow to respond initially and then they stopped responding even after chasing. Now the charity has lost out and has no easy recourse seven months later.

27 août 2024
Avis spontané
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Réponse : MC2 Design Ltd

Hi there,

Thank you for your feed back. We are sorry to hear that you have not had a good experience with us

Regarding your payment, please note that for automatic renewals, both the initial purchase and the auto-renew option need to be selected. In your case, the auto-renew option was not initially selected, so the renewal was not processed automatically.

As soon as you contacted us, we issued a refund for the renewal payment. Therefore, we are unsure about your comment about the charity losing out.

Noté 5 sur 5 étoiles
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Réponse : MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Noté 5 sur 5 étoiles

The company is reliable and delivery of…

The company is reliable and delivery of products were efficient and fast
Affordable price range

28 décembre 2023
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Réponse : MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Noté 5 sur 5 étoiles

Meeta is lovely and always on hand to…

Meeta is lovely and always on hand to help with any problems.

29 novembre 2023
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Réponse : MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Noté 5 sur 5 étoiles

Getting started with new software

Mc2 Design Ltd were extremely helpful and their support was first class.

29 novembre 2023
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Réponse : MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

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