Saved with Doctor Parted USB
Saved with Doctor Parted USB,fixed the boot issues on my PC and lots of other tools on the USB that will come in useful to have.
22 février 2026
Avis spontané
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À propos de l'entreprise
- Entreprise de logiciels
- Magasin d'accessoires informatiques
- Ordinateur et accessoires
- Boutique de logiciels
- Magasin d'informatique
- Fournisseur de logiciels
Écrit par l'entreprise
Supplying Linux for over 20 years since 2005, to customers across the UK and worldwide.
Coordonnées de contact
Royaume-Uni
- thelinuxshop.co.uk
3,9
Bien
11 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Solid delivery service and quality USB
Solid delivery service and quality USB. I really like ZorinOS, feels a relief to get away from Windows.
16 février 2026
Avis spontané
Helpful advice and Macbook success
Got some helpful advice on which Linux operating system would work best on an old Macbook Air.
Now has Debian 13 running on it, and feels almost as fast as when I first got it many years ago.
28 janvier 2026
Avis spontané
Pleased with Ubuntu
Just could not get on with Windows 11. Recommended to try Ubuntu Linux and I am very pleased with how it went and how it performs.
20 janvier 2026
Avis spontané
Fast Delivery and Excellent Linux Mint OS
Fast delivery, Installed Linux Mint 22 from a USB stick to replace Windows 11. Love it, works perfect and is so fast.
23 décembre 2025
Avis spontané
Order Number 26922
Order Number: 26922
Ordered a set of stickers, however they look blurry and out of focus. They Look home made rather than professional. When I questioned it they advised it was because I’d zoomed in. You can see the grain with the naked eye. The text is blurry without any magnifying lens. Not happy, on the plus side I requested refund and received one straight away
7 novembre 2025
Avis spontané
Réponse : TheLinuxShop
Dear Karen,
Thank you for your review. We are genuinely sorry that the stickers you ordered were not up to the standard you expected.
We were, of course, very disappointed with the 1-star rating. When you emailed us to say you were unhappy, our immediate priority was to resolve the problem for you. Within an hour, we had processed a full refund which also included the postage you paid, and we also said there was no need to return the stickers and you can keep them.
We'd also like to offer a little context on this particular product line. The stickers are produced for us by a third party on waterproof vinyl. We make no money on our Linux merchandise; it's a time-consuming range to source, but we do it to provide a fun, low-cost add-on for customers buying our Linux DVDs and USBs. In this case, at just over 80p each, they are intended as fun items for new users who want a case badge or a Tux or Linux distro sticker for their laptop or other items.
We understand that Trustpilot can be a place to express frustration when an order or service goes wrong. However, given that we resolved this for you instantly and went beyond a standard refund, we feel our response was swift and efficient. We are sorry once again that the product itself disappointed you.
Best wishes,
Ed at The Linux Shop
Goods not received. Update
Goods not received, I reported problems with account registration. Country address defaults to a different country than that entered. Thus no goods received. No reaction from company what so ever. It feels this website is a scham.
Update. I have now recently received an apology from this seller and a replacement has been sent to me at their cost which I now have.
24 octobre 2025
Avis spontané
Got the USB stick, but
The USB stick arrived and was OK, but I ran into an installation problem and emailed for help... and the response was....nothing.
It's surprising the french (see Thelinuxshop.fr) can post such glowing reports of their experiences where as the uk finding is wanting?
10 janvier 2025
Avis spontané
Réponse : TheLinuxShop
Hi Andrew,
We have only just come across this review and recently claimed ownership of this Trustpilot profile. I am sorry we missed your email requesting assistance, we pride ourselves on providing excellent customer service and have had thousands of happy customers in our 20 year history. I understand this is a while back now, but please get in touch if we can help or resolve this.
Regards Ed
Good People, Great Service
Ordered Ubuntu 24.04 on USB as the upgrade failed and killed the PC stone dead.
Stick arrived (2 days) and up and running within minutes.
Great service - esp as look to be fairly amateur judging by the packaging ;-)
17 octobre 2024
Avis spontané
Réponse : TheLinuxShop
Thanks for your review Mal and repeat business.
A waste of money
I ordered a copy of Linux Mint on a USB stick. This duly arrived but without any clue as to how to install the software. Unlike Windows software I didn't find an .exe file. I emailed thelinuxshop twice for help but they won't respond.
Products should surely be supplied with instruction for use. This software might work, but as I can't use it I don't know. Not everyone works in IT. If I were in IT I'd just download the software myself onto a USB stick at a fraction of the cost. I need a USB that I can give to someone who isn't online.
I thought the high price would have bought some customer service.
Update 22/10/2025:
Hooray, a reply to my request for help 3 years later. Better late than never I suppose. The linuxshop now say they've "produced guides for all our operating systems in both digital, paperback and audiobook format." I've just clicked on their two best selling USB sticks but I can't see a guide on how to install the software. If instructions are now provided "on the back" of the USB sticks I can't see them being comprehensive unless customers are assumed to have access to a microscope.
6 octobre 2022
Avis spontané
Réponse : TheLinuxShop
Hi Mr Smith,
We have only just come across this review and recently claimed ownership of this Trustpilot profile. I am sorry we missed your emails, we do pride ourselves on providing excellent customer service and have had thousands of happy and repeat customers in our 20 year history. We do provide installation instructions on the back of the USB, with also a link to a more detailed installation page on our website should you need it.
We understand that sometimes moving to a totally new operating system can be challenging and may present obstacles in some circumstances. But we aim to make the transition to Linux as simple and easy as possible for all our customers. Since your review in 2022, we have produced guides for all our operating systems in both digital, paperback and audiobook format.
Regards Ed
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