Very large breasts of chicken so I took the fillet off and vac packed them separately. The packing box was damaged by the delivery company but the meat was well protected by the insulation bag. Gammon... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Basically fobbed off as if I was bullshiting at the end of the day they are selling meat at a advertised weight And it was NOT STATED WEIGHT when it arrived The meat was ok but I will not be buy... Voir plus
L'entreprise a répondu
Easy ordering on the website, great choice of meat packs or single lines, quality of meat and chicken has been excellent so far, will be ordering again when I get through what I have. Sirloin steak,... Voir plus
L'entreprise a répondu
I recently made a purchase of steak which due to transportation issues turned up late and not in the best condition. Unfortunately I had to dispose of it and gave a 1 star review. I contacted the comp... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Developed by a family of butchers with over 30 years of experience, Meatsupermarket.com was created with the customer in mind. As one of the UK’s leading meat wholesalers, we are able to cut out the middleman to provide you with quality fresh produce, delivered directly to your door all whilst saving you considerable amounts of money. Family values are at the heart of what we do. After years of working in the food industry, we soon realised that what is important to our customers, is important to us too.
Sign up to our newsletter to be in with a chance to win!
Écrit par l'entreprise
- Spin the wheel: www.meatsupermarket.com
Coordonnées de contact
Unit 1-4, Gwindra Industrial Estate, PL27 6LE, St Stephen, Royaume-Uni
- info@meatsupermarket.com
- meatsupermarket.com
4,2
Bien
7 k avis
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Meat not been delivered its over 2 days…
Meat not been delivered its over 2 days since it left having to re-order so it now be a week late had to go and buy in meat for my guest at weekend which will be more expensive.
16 avril 2026
Avis spontané
Quality of product excellent as well as…
Quality of product excellent as well as value for money.
8 avril 2026
They fix issues promptly
So unfortunatley my delivery driver delivered my parcel to another address, i contacted meatsupermarket, i had a response within 20 minutes and the problem was solved. The meat is amazing and so is the customer service.
15 avril 2026
Avis spontané
Basically fobbed off as if I was…
Basically fobbed off as if I was bullshiting at the end of the day they are selling meat at a advertised weight
And it was NOT STATED WEIGHT when it arrived
The meat was ok but I will not be buying anymore as there description was not as advertised but SIGNIFICANTLY UNDER WEIGHT
15 avril 2026
Avis spontané
Réponse : meatsupermarket.com
I’m sorry to hear you feel this way and that the product did not meet your expectations.
Our products are sold by approximate weight ranges, and we do our best to ensure every item falls within the stated specification. I’m sorry that this does not appear to have been the case with your order.
So that I can look into this properly and get it rectified for you, please could you send over some clear images of the product on a set of scales showing the weight? Once received, I can raise this with our supplier and review it for a resolution.
I appreciate your feedback and I’m sorry for the inconvenience caused.
Kind regards,
Meatsupermarket Team.
outside on the street,down 20 flights of stairs,,,outside
yesterdays delivery was left on the street and a neighbour had to tell me it was there ,when i,ve told you so many times i am disabbled .......sorry wont be ordering anything from yourselves
10 avril 2026
Réponse : meatsupermarket.com
I’m really sorry to hear about what’s happened, especially given what you’ve already told us about your circumstances.
Once an order is with our courier, there are certain aspects of the delivery process that are unfortunately outside of our direct control. That said, this absolutely isn’t the level of service we expect, and I’m very sorry that your parcel was left in the street and not handled with the care it should have been.
We will be reporting this directly to our courier to make them aware of the situation and your delivery instructions, and to ensure it is investigated properly.
I’m genuinely sorry to hear we may have lost you as a customer over this. If there’s anything further I can do to help or if you change your mind in future, please don’t hesitate to reach out.
Kind regards
Meatsupermarket Team
NICE MEAT WELL PACKED
8 avril 2026
Réponse : meatsupermarket.com
Hi,
Thank you for your great review!
We're really pleased to hear you were happy with your order. We truly appreciate your support and hope to serve you again soon.
Kind regards,
Meatsupermarket Team.
I recently made a purchase of steak…
I recently made a purchase of steak which due to transportation issues turned up late and not in the best condition. Unfortunately I had to dispose of it and gave a 1 star review. I contacted the company and even though I couldn't provide any photographic evidence as I had disposed of it, they have given me a full refund in the form of a credit towards my next order. I'm VERY IMPRESSED and will definitely use them again.
13 avril 2026
Avis spontané
Réponse : meatsupermarket.com
Hi,
Thank you for updating your review.
We're really pleased we were able to resolve this for you and that you're happy with the outcome.
We truly appreciate your kind words and look forward to serving you again soon.
Kind regards,
Meatsupermarket Team
How lovely to actually meet a company that cares
I have now exchanged 5 emails with this company and without exception they have replied really quickly and sorted out whatever my query was... and also having had the first 12kg order I am delighted with both the quality and quantity of the meat... big dins for a month wayhey!! second order has barnsley chops, 2 lots .. can it get any better than this?
7 avril 2026
Réponse : meatsupermarket.com
Hi,
Thank you so much for your fantastic review!
We're really pleased to hear you've been happy with both the quality and quantity of your orders, and it's great to know our team has been able to help you quickly and efficiently.
We hope you enjoy your Barnsley chops.
Kind regards,
Meatsupermarket Team
excellent service
excellent service, what i’ve tasted so far has been great, being on my own and disabled it’s good to get great meat at good prices without leaving home, i’ll be ordering again soon
7 avril 2026
Réponse : meatsupermarket.com
Hi Alan.
Hi,
Thank you so much for your kind feedback. We're really pleased to hear you're enjoying the meat so far and that our service has been helpful for you.
It means a lot to us to know we can make things a little easier while still providing great quality at good prices.
We truly appreciate your support and look forward to your next order.
Kind regards
Meatsupermarket Team
Very large breasts of chicken so I took…
Very large breasts of chicken so I took the fillet off and vac packed them separately. The packing box was damaged by the delivery company but the meat was well protected by the insulation bag. Gammon joints look good and I need to try the sausages before I can comment. I was expecting the 1kg belly pork to be a different shape but I can cope with a long strip.
7 avril 2026
Réponse : meatsupermarket.com
Hi,
Thank you for your feedback, we really appreciate it. I'm glad to hear the meat arrived well protected.
We hope you enjoy the sausages when you try them, and thank you again for your order.
Kind regards
Meatsupermarket Team.
Réponse : meatsupermarket.com
Hi,
Thank you for your great review! We're really pleased to hear you were happy with your order.
We truly appreciate your support and hope to serve you again soon.
Kind regards,
Meatsupermarket Team
The fillet was to a poor standard
The fillet was to a poor standard. Very fatty on the underside and butchered badly. The bag was full of blood that was definitely part of the weight added to the beef. I took the centre part of the fillet to make a beef wellington and it was not great. Will not be ordering online again.
7 avril 2026
Réponse : meatsupermarket.com
I’m really sorry to hear the fillet wasn’t to your liking and that it didn’t meet the standard you were expecting from us. We always aim to provide high-quality products, so it’s disappointing to hear this was your experience.
We sincerely apologise again for the disappointment caused.
Kind regards
Meatsupermarket Team.
Disappointed this time.
The most important item wasn’t included. Just marked out of stock on the delivery note. . A chance to cancel the order would have been better.
Chicken was halal. Wouldn’t have ordered if I’d known
Rib eye very good.
30 mars 2026
Réponse : meatsupermarket.com
Thank you for your feedback, and I’m sorry that some items were out of stock on the day of your order. We understand it’s frustrating when an item you were expecting isn’t included.
Regarding the chicken, if an item is halal this is stated within the product description on the product page. This is our only halal offering
We do appreciate you taking the time to share your feedback, and we’re glad to hear the ribeye was very good.
Kindest regards,
Meatsupermarket Team.
Good meat and well delivered.
30 mars 2026
Réponse : meatsupermarket.com
Hi Simon.
Thank you for your feedback! We're really pleased to hear you were happy with the quality of the meat and the delivery.
We appreciate your support and hope to serve you again soon.
Kind regards
Meatsupermarket Team
products are ok .some are very…
products are ok .some are very mediocre.not as good as supermarket id say...
16 juillet 2025
Réponse : meatsupermarket.com
Hi,
Thank you for your feedback. We’re sorry to hear that some of the products didn’t meet your expectations, as we always aim to provide high-quality meat for our customers.
Your comments have been noted and will be passed on to our team for review. We appreciate your custom :)
Kind regards
Meatsupermarket Team
Réponse : meatsupermarket.com
Hi,
Thanks so much for your kind review. We're delighted to hear you had a great experience and really appreciate you taking the time to share your feedback.
Kind regards,
Meatsupermarket Team
Been using this company for about…
Been using this company for about 3years. Everything I’ve had has been of excellent quality and value.
10 avril 2026
Avis spontané
Réponse : meatsupermarket.com
Hi Helen.
Thank you for your great review and for being a loyal customer over the past 3 years.
We're really pleased to hear you've consistently been happy with the quality and value of our products.
We truly appreciate your continued support and look forward to serving you again soon.
Kind regards,
Meatsupermarket Team.
Wont be buying again
Had a decend sized order - mainly chicken some lamb and steaks
Chicken is fine lamb not had yet but very variable on cut
Steaks - i wont be buying again as the 2 i have had so far have been very poor - a big daddy was a load of tough lots of grissle
Used to be much better and been a customer for quite a few years - doubt it will continue
10 avril 2026
Avis spontané
Réponse : meatsupermarket.com
Hi,
Thank you for taking the time to leave your feedback. I’m really sorry to hear that you were disappointed with the steaks in your recent order.
Unfortunately, this review isn’t linked to an order on our system, so I’m unable to locate your details to look into the issue properly or contact you directly. Could you please get in touch with our customer services team at info@meatsupermarket.com with your order number and a few more details?
We’d really like the opportunity to investigate this for you and see how we can help resolve the issue.
Kind regards,
Meatsupermarket Team
I have not received my meat
I have not received my meat. And I ordered on the 4th April?
4 avril 2026
Avis spontané
Réponse : meatsupermarket.com
Hi Jodie.
Looking at your order I can see you chose a delivery date of 15th April. For future reference, you chose your own delivery date at checkout and all information is on your order confirmation.
We hope you enjoy the products and Thank you for shopping with us.
Kind regards,
Meatsupermarket Team.
Simply The Best
Ongoing problems with ordering via website or app but admin stepped in ensuring I had my order . Meatsupermarket products are the best around. I have tried the rest but these guys are the best.
7 avril 2026
Avis spontané
Réponse : meatsupermarket.com
Hi Alan.
Thank you for your great review. We're sorry to hear you had some issues with ordering, but really pleased our team was able to step in and get everything sorted for you.
It’s also fantastic to hear your kind comments about our products
We really appreciate your support and loyalty.
Kind regards,
Meatsupermarket Team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.