Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I too wish I had read reviews. I ordered a cardigan. They said they had sent it. The courier even took a picture but they certainly never delivered it to my address. Despite sending 3 e mails no-o... Voir plus

Noté 3 sur 5 étoiles

Parcel ordered on October 20th. They advised it had been shipped October 21st and not heard anything since. So I emailed them and they were very helpful and told me it could take up to 4th November. I... Voir plus

Noté 1 sur 5 étoiles

Would give zero stars if possible as I ordered in time to take on a trip according to website, I still haven’t received the item and Royal Mail still saying expecting it, the delivery dates now been c... Voir plus

Noté 1 sur 5 étoiles

Absolutely shocking company, ordered 21st October for 2 coats, and still not recieved items. Tried to contact company many times and been fobbed off with useless messages, which don't indicate what h... Voir plus

1,7

Mauvais

TrustScore 1.5 sur 5

24 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I would never order from this company

I too wish I had read reviews. I ordered a cardigan. They said they had sent it. The courier even took a picture but they certainly never delivered it to my address. Despite sending 3 e mails no-one has got back to me.

14 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

I placed an order on the 10th of…

I placed an order on the 10th of February and I have not yet received them item I purchased. Sent several emails and initially, they were answering however, they have now stopped answering and I don't know if I will ever going to received my order.

10 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Catalogue of disasters

My fault for not checking the bad reviews. Maeve London posted an ad on Facebook saying shop was closing down due to poor health of mother (not true as they are still encouraging future purchases). I ordered two outfits, which took ages to arrive (I should have had my suspicions that they were coming from China, not a cosy London shop). Only one of the two items arrived (and was very poor quality) and, of course, when checking with Royal Mail, was told the parcel had been delivered. Went back to ML and, after pointlessly being asked to submit a photo of the item that has been delivered, I was told the non-delivered item was out of stock so I chose something else. Eventually, this arrived and was even nastier than the 1st outfit. Then I checked the returns policy only to find that it involved sending items to Asia at your own cost! Lesson learnt!

20 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolute garbage

I cannot believe I fell for this rubbish. Took ages to arrive and the clothes are beyond awful - truly dreadful quality, not as advertised and of course the return and refund process is a minefield! DO NOT BUY ANYTHING FROM THIS COMPANY!!!!

1 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

This company is a scam

This company is a scam, clothing made in some kind of a garage, looks very bad quality, has no labels, no care instructions, nothing about what material is made from, arrived very late, supposedly from London and when you ask to return you need to post to China and pay customs with your own money. Total scam!

7 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

scam

How can this be allowed to continue. My item took over 4 weeks , again from China, the item is completely wrong, cheap imitation of what was on Web site. They’re now saying to return I need to pay duty to China and tracking . I’m seriously looking at reporting to BBc watchdog on this, it’s a scam.

3 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Would give zero stars if possible as I…

Would give zero stars if possible as I ordered in time to take on a trip according to website, I still haven’t received the item and Royal Mail still saying expecting it, the delivery dates now been changed again by the seller. Sent emails and keep getting same answer high demand and a delay but if you can’t supply don’t advertise it. Added to my do not use again list

11 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Would give no stars if it was possible

Would give no stars if it was possible. 4 weeks delivery when says 4-8 days. Ordered a jumper was a complete different colour than what was ordered and made of a whole different material than what was stated

4 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Horrible product, horrible service !

Took a while month for the product to arrive. They say they respond to emails within 24 hours. I sent them 3 and the didn’t respond to any of them.
When the product arrived it was made of polyester not Cashmere as advertised. It was a horrible cheap copy.

23 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Oh my goodness

Oh my goodness, the delivery time scale is just ridiculous. Genuinely taking a full month to get the coat to me. I didn't realise I traveled back in time to the 90s where this would have been acceptable. Can I just say coming from Asia. Shein send their products from Asia aswell and get here a lot quicker. Not impressed with the coat colour either. It doesn't look like it should on the picture. Now £45 out of pocket for a coat I don't really like any more. Disappointed is an understatement.

13 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This company has misled so many…

This company has misled so many customers. I ordered a coat I really liked on the website and what I received is not even close..I could barely figure out how to put the fur on the hood but the coat has short sleeves, cheap, tacky looking buttons/zips. I cannot even be bothered to ask for a refund, because after reading reviews on here I know they will not offer one.

13 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shocking company

Absolutely shocking company, ordered 21st October for 2 coats, and still not recieved items. Tried to contact company many times and been fobbed off with useless messages, which don't indicate what has happened to my parcel, and no offer to resend or refund me.
I feel like I've been robbed by this company. Definitely a scam.

21 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would.
Terrible quality jackets. Arms too short. Colour not as shown in imagine. I contacted them 3 times about returning with no response. When I eventually did get a response they said I was now outwith the return timeframe, even though I first reached out within the timeframe, and they still refused me a refund. Avoid at all costs.

23 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible company

Terrible company. The product is nothing like on the picture and the zip is faulty. They do not offer refunds so i am now stuck with a coat i will never wear and £50 out of pocket

18 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrible quality

Horrible quality. The sizing is beyond a joke I got a 18/20 in one coat and a 22 in the other and the sleeves barely come past my elbows
They won’t refund only a credit note which is useless as I can’t shop there as the clothes will not fit me or my mum who I originally bought two coats off so I won’t waste your money the photos are horrific but it won’t let me upload one I wouldn’t even get £10 for one of the coats never mind the £74 I spent

15 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible quality

Terrible quality literally found the same stuff they’re selling on Temu and shein for half the price ! It’s all cheap Chinese stuff they all drop ship! Nothing like advertised either! Rip off stay clear.

5 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Don’t bother ordering…

The item that I was sent was nothing like the coat on the photographs. As many of the reviews say the arms are too short and it’s just an overall poor fit. I have asked 5 times to be given the returns address only to be given the option of a 15% refund or a 35% credit note.

Absolutely no after care.

Do not order from this website.

5 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid! Terrible coat! Not impressed! Will not be using this clothing website again!!

Recently ordered a coat from this website was really mislead at I thought the coat would look exactly like the coat from the photo and it’s looks totally different colour and material. I ordered a large size and the coats arms are two small and I can hardly zip it up when I wear a thin jumper. I am a normal size 12. Also it’s is poorly made and the fur from the hood was not on the hood and when I tried to put it on the buttons all snapped off so now i can’t even put the fur on the hood. Also the fur is malting everywhere! 100 boycott this website is this is an example of the products they are making! Also may I add cost me nearly 50 quid! 50 quid down the pan and I’ve heard they don’t really offer refunds! That makes sense as If they done refunds they would never make any money! Really gutted and upset as was looking forward to wear this coat for winter!

4 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor service

My order took ages to arrive with no communication after the initial order confirmation.
The arms on the coat are very short so I asked to return and got offered a 15% refund or 35% credit. Not happy at all with their service.

24 octobre 2024
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus