Fortunately I have not needed to use the medialarm but I have accidentally pressed the button on a couple of occasions and someone has replied promptly to ask if I am all right. It was good to know s... Voir plus
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Lisez les avis des autres
I couldn’t be happier with this medical wrist alarm watch! It gives me (and my family) peace of mind knowing help is just a button press away. The watch is lightweight, comfortable, and looks just lik... Voir plus
The feeling of being safe. Returned my freedom to go out and enjoy myself again, I feel safe. Enjoy more Independence. It's such a fantastic feeling. Thanks.
Be careful got a vulnerable 88 year old to sign up ,and got bank details out of her . I cancelled or thought I had but device arrived and now having to send back and nobody seems to know if money h... Voir plus
3,7
Moyen
47 avis
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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⭐⭐⭐⭐⭐ MediAlarm 247 – A Lifesaver for Our Family
We signed up with MediAlarm 247 for my elderly grandmother, and it’s been one of the best decisions we’ve made for her safety and our peace of mind. The setup was quick and straightforward, and the team was incredibly helpful in answering our questions.
What really stands out is the fast response time – we had one minor fall incident, and the support team was on the line with her in seconds. It gave us such reassurance knowing she’s never alone and help is always there if needed.
Highly recommend MediAlarm 247 for anyone looking after an elderly loved one. It’s more than just a device – it’s peace of mind for the whole family.
28 mai 2025
Avis spontané
recently purchased the MediAlarm247…
recently purchased the MediAlarm247 personal SOS alarm for my elderly mother, and it has been a game-changer. The device was incredibly easy to set up, and the instructions were clear and straightforward. 
What truly sets MediAlarm247 apart is their outstanding customer service. From the moment we placed the order, the team was attentive and responsive, ensuring that we had all the information we needed. 
The SOS button provides both my mother and our family with a sense of security, knowing that help is just a button press away. The fall detection feature adds an extra layer of safety, which is invaluable. 
I highly recommend MediAlarm247 to anyone looking for a reliable and user-friendly emergency alert system for their loved ones.
8 mai 2025
Avis spontané
purchased product for my elderly…
purchased product for my elderly auntie. Very happy with service. Highly recommended
5 mai 2025
Avis spontané
Highly Recomended
We have been using medialarm247 for 2 years now and they have been amazing. my husband has had 2 accidents, both times we were thankful for the device. i cant recommend them enough. Thank you MediAlarm247.
1 avril 2025
Avis spontané
Saleswoman pressurised my mother into…
Saleswoman pressurised my mother into signing up and giving over her bank details. Mum tried to object and said she wanted to discuss with us first but the woman just spoke over her. Afterwards mum very upset. Said she felt quite scared. I’m absolutely disgusted that a firm purporting to provide support for elderly, vulnerable people would employ such tactics. Also curious as to how they obtained her details right after she had been referred by our local care services for a care line. Local authorities have confirmed they do not work with this company.
20 mai 2025
Avis spontané
Réponse de Medialarm247
Hi Vanessa,
We’re truly sorry to hear about your mother’s experience and the upset this has caused her.
Rest assured, we conduct regular compliance checks to ensure our agents follow the correct process. If we have any reason to believe a customer may have an illness or be vulnerable, our team asks multiple questions to confirm they are happy with the product and making the decision themselves.
Our process typically takes around five weeks from initial contact through to the exchange of goods and payment. During this time, we send several letters, along with direct debit instructions. This ensures transparency and helps us safeguard vulnerable customers.
At MediAlarm247, we do not want to miss sell to anyone.
Please feel free to contact us if you would like to discuss this any further.
Kind regards,
The MediAlarm247 Team
dodgy Direct Debit
This company sets up direct debits for people with dementia and who do not have full access to their bank account details - not very legal I think.
13 mai 2025
Avis spontané
Réponse de Medialarm247
Hi Andrew,
We’re sorry to read your concerns and want to be clear, we would never knowingly set up a Direct Debit for someone without their full understanding and agreement, and certainly not for a person who does not have the capacity to give informed consent.
We conduct regular compliance checks to ensure our agents follow the correct process. If we have any reason to believe a customer may have an illness or be vulnerable, our team asks multiple questions to confirm they are happy with the product and making the decision themselves.
Our process typically takes around five weeks from initial contact through to the exchange of goods and payment. During this time, we send several letters, along with direct debit instructions. This ensures transparency and helps us safeguard vulnerable customers.
If a Direct Debit has been set up and the customer wishes to cancel, the Direct Debit Guarantee ensures they can receive a full refund immediately. Our lines are open Monday-Friday, 9am-5pm, and if we miss a call, we will always call back promptly.
Again, we can only sincerely apologise on behalf of MediAlarm247.
Kind regards,
The MediAlarm247 Team
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