I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with... Voir plus
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You are not honest about stock availability on your website. I clearly order three in-stock items but only one is actually in-stock and the other two are on back-order without estimated date for del... Voir plus
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As always you can't fault the delivery time . Order one day arrives t he next. I am using alot of it . It's good to know i can always get it quickly
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My new knee guard is just what my arthritic knee needs for support. The ordering process was easy & I got emails to keep me informed on the progress of my delivery.
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À propos de l'entreprise
Écrit par l'entreprise
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Écrit par l'entreprise
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Coordonnées de contact
4/13-21 Hallmark Street, 2145, Pendle Hill, Australie
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4,6
Excellent
352 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Product was easy to order and arrived…
Product was easy to order and arrived ahead of delivery estimated time.
6 juillet 2026
Réponse de medi Australia
Thank You, Lysa
Really glad the whole experience from ordering through to arrival was hassle-free.
Customer support were good
Customer support were good. Product arrived quickly. Physio helped me fit it. Quality feels good!
21 juin 2026
Réponse de medi Australia
Hi Jackson, really glad our team could support you along the way and that everything arrived promptly.
Thank you for sharing your thoughts
Réponse de medi Australia
Hi Gary,
Really glad to hear it! Knowing the order arrived when expected and felt worth it makes our day. Thanks for sharing your thoughts!
Réponse de medi Australia
Denise, thank you! Love hearing that everything arrived quickly and hit the mark. We appreciate you taking the time to share that!
Réponse de medi Australia
Peter, thank you for your review
Prompt service and a range worth coming back to is exactly what we strive for. We really appreciate your continued support.
Réponse de medi Australia
Hi Mark
Thanks for the kind words. Knowing you keep coming back to medi for your compression needs is the best kind of endorsement.
Easy and simple to deal with
29 juin 2026
Réponse de medi Australia
Hi Sally
That's exactly what we aim for, thank you! Really glad we could make things straightforward for you.
Good website,prompt service and…
Good website,prompt service and delivery with good communication
28 juin 2026
Réponse de medi Australia
Hi Richard
Really glad everything from browsing through to delivery hit the mark. Thank you for sharing your thoughts.
Stockings good: Gloves too small
Stockings were as described, arrived in a timely manner and the ordering process straightforward.
The free gloves were a nice gesture but not well thought out - not everyone is a size M! I barely fit into a size L, so there was no hope. However, my wife is happy to have a new pair of gloves in the laundry.
I use light gardening gloves which are much easier to get on and off.
16 juin 2026
Réponse de medi Australia
Andrew, thank you for this — really glad the stockings arrived as described and that the whole ordering process was smooth sailing for you!
Glad the gloves found a happy home with your wife, even if they weren't quite the right fit for you! Thanks again for taking the time to leave such a thorough review.
Medi products are always easy to use…
Medi products are always easy to use and good quality, which is important for the job they do in lymphedema maintenance.
31 mai 2026
Réponse de medi Australia
Thank you, Ingrid!
Knowing our products are making lymphoedema maintenance that little bit easier is exactly what we're here for.
Thank you for trusting medi to be a part of your compression journey.
Réponse de medi Australia
Hi Ceci, thank you for your review.
Always great to hear our compression garments are standing the test of time! We do our best to get orders out quickly, so it's lovely to know that's coming through.
The issue is Australia post is soo sooo…
The issue is Australia post is soo sooo slow these days. any other carrier is 3-4 days
12 mai 2026
Réponse de medi Australia
Hi Andrew,
We're sorry the delivery didn't meet expectations. Carrier options is something we're always reviewing, so this kind of feedback is useful as we look at ways to improve.
Réponse de medi Australia
Thanks Cherie, for your review
We're pleased the product has hit the mark, and that you felt well looked after along the way.
Efficiency in getting my order together…
Efficiency in getting my order together and arranging postal delivery
27 mai 2026
Réponse de medi Australia
Thanks, Craig. We always aim to get orders out the door quickly and without fuss, so it's great to hear that came through on your end.
Able to phone my order and pay over the…
Able to phone my order and pay over the phone. Very prompt delivery. So grateful.
19 mai 2026
Réponse de medi Australia
Hi Eva, your words mean a lot, thank you!
It's important to us that every customer can order in a way that feels comfortable and easy for them, and we're pleased that the whole experience went smoothly.
Hope to see you again!
Very helpfull and prompt with enquiries…
Very helpfull and prompt with enquiries and fast deliveries
25 avril 2026
Réponse de medi Australia
Hi Suzanne, so glad your questions were taken care of quickly and that your order wasn't far behind!
Thank you for the kind words — it means a lot to the team.
Very happy with the product and also…
Very happy with the product and also appreciate the swift delivery. Thank You 😊
15 mai 2026
Réponse de medi Australia
Hi Karen, thank you — and right back at you! Glad the product and delivery both hit the mark.
See you next time! 😊
Very impressed
Ordered 2 pcs compression sleeves & it was delivered the next day. Super fast & very impressed. Have been using this product since 2022 & love the quality & comfort.
6 mai 2026
Réponse de medi Australia
Hi, so glad to hear the quality and comfort have continued to work for you, and that your latest order landed so quickly, too.
Thank you for choosing medi to be a part of your compression journey
Great staff
Great staff. I had to make a call as I ordered the wrong size. The ladies went to considerable trouble to track my order and change it
11 mai 2026
Réponse de medi Australia
Hi Dale, thank you for sharing your experience.
A wrong size is easily done, and we're pleased the team could step in and make it right without any fuss. We'll be sure to pass your kind words on to the people who helped.
Réponse de medi Australia
Denis, that's exactly what we aim for, the right product, without the wait.
Thank you for sharing your experience.
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